User's Manual

8
TROUBLE SH OO TING
28
MY NET WI-FI EXTENDER
USER MANUAL
Troubleshooting
Problem Solution
The power LED does not illuminate. 1. Ensure that the power cord is correctly connected
to the extender.
2. Ensure that the electrical outlet is working properly.
To do this, plug a different electronic device into the
outlet and try to power it on.
3. Ensure that you are using the AC adapter provided
with the extender.
A port number LED does not illuminate. 1. Ensure that the connected device is powered on.
2. Ensure that the Ethernet cable(s) are securely
connected to the ports on both the device and the
extender.
3. To ensure that the cable between the extender and
the electronic device is working properly, replace it
with another cable.
Computers are unable to access the
Internet.
1. Ensure that the extender is powered on. The power
LED should be solid and not flashing.
2. Check the cable connections between the modem,
extender and computer. The Ethernet cable
connected to your modem should be connected to
the Internet port on the extender. An Ethernet cable
from your computer should be connected to a LAN
port on the side of the extender.
3. Power off and power on your modem, extender, and
computer.
4. If all else fails, install My Net View from the product
CD or contact Technical Support at
http://support.wdc.com or your ISP.
All front panel LEDs flash continuously. 1. Relocate your extender to a place that has good
ventilation.
2. Turn off your extender, and set it aside for 15 to 20
minutes until it cools down. Turn your extender back
on to resume operation.
3. If the problem persists, contact Technical Support at
http://support.wdc.com.
The extender has a weak signal 1. Tune as described in “” on page 8.
This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or
transmitter.
Cet appareil et son antenne (s) ne doit pas être co-localisés ou fonctionnement en association avec une
autre antenne ou transmetteur.
The device could automatically discontinue transmission in case of absence of information to transmit, or
operational failure. Note that this is not intended to prohibit transmission of control or signaling information or
the use of repetitive codes where required by the technology.
Le dispositif pourrait automatiquement cesser d'émettre en cas d'absence d'informations à transmettre, ou
une défaillance opérationnelle. Notez que ce n'est pas l'intention d'interdire la transmission des informations
de contrôle ou de signalisation ou l'utilisation de codes répétitifs lorsque requis par la technologie.
The maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply with the e.i.r.p.
limits specified for point-to-point and non point-to-point operation as appropriate.
le gain maximal d’antenne permis (pour les dispositifs utilisant la bande 5725-5825 MHz)
doit se conformer à la limite de p.i.r.e. spécifiée pour l’exploitation point à point et non point à point, selon
le cas.