User Manual

79
Appendix
No connection to the
Gigaset SE587 WLAN
dsl's configuration
interface.
ì
Use the ping command to check whether you can
establish a network connection to the Gigaset SE587
WLAN dsl.
ì
Check the network cable between the PC you want to
use to manage the device and the Gigaset SE587 WLAN
dsl.
ì
If the PC you want to use is in the router's local network,
make sure that you are using the correct IP address
administration (see above).
ì
If the PC you want to use is not in the router's local net-
work, it must be authorized via Remote Management.
Password forgotten or
lost
ì
Reset the Gigaset SE587 WLAN dsl (see page 8).
Warning: Please bear in mind that this will return all the
configuration settings to the factory settings.
You cannot access a
resource (drive or
printer) on another PC.
ì
Make sure that the network is configured correctly on all
the PCs in the local network and that the PCs all belong
to the same workgroup.
ì
Check whether the resource has been released on the
PC in question and whether you have the necessary
access rights.
ì
Printing: Check whether the printer has been set up as a
network printer.
The transmission rate is
too low. For example,
there are pixel errors
with video streaming.
ì
Radio data transmission depends on the operating envi-
ronment, for example the building stock or the influ-
ence of other devices in the vicinity that transmit in the
2.4-GHz frequency range.
ì
Arrange your wireless devices closer together.
ì
Change the antenna direction.
ì
Position the device elsewhere.
ì
Switch off other radio sources in the vicinity. They may
interfere with data transmission.
ì
Choose a different channel.
ì
Check to see if the problem also arises with a different
type of encryption.
Symptom Possible cause and remedial actions