® Displays CYRAQ 21C Series ® 21" NEMA 4X Flat Panel Displays For Rack, Panel, and VESA Mounting Systems with Optional AR Bonding™ Technology USER’S MANUAL VER. 1.3C• APR 2009 No part of this manual may be reproduced without permission CyberResearch , Inc. ® www.cyberresearch.com 25 Business Park Dr.
CYRAQ® 21 ® CyberResearch Displays ©Copyright 2009 All Rights Reserved. April 30, 2009 The information in this document is subject to change without prior notice in order to improve reliability, design, and function and does not represent a commitment on the part of CyberResearch, Inc. In no event will CyberResearch, Inc.
CYRAQ® 21 Revision # 1.0C 1.1C 1.2C 1.
CYRAQ® 21 ® CyberResearch Displays Table of Contents 1 2 3 4 5 Introduction................................................................................................................. 1 1.1 Why the CYRAQ® 21?........................................................................................ 2 1.2 CyberResearch® AR Bonding™ Technology..................................................... 3 1.3 Product Safety and Regulatory Information .......................................................
CYRAQ® 21 ® CyberResearch Displays 6 Mechanical Drawings ...............................................................................................
CYRAQ® 21 ® CyberResearch Displays Table of Figures Figure 1: Installation Assembly ........................................................................................ 12 Figure 2: Gasket Installation............................................................................................. 13 Figure 3: Rack-Mount Landscape Installation.................................................................. 14 Figure 4: Rack-Mount Portrait Installation....................................................
CYRAQ® 21 viii ® CyberResearch Displays ©Copyright 2009 CyberResearch, Inc
® CyberResearch Displays CYRAQ® 21 1 Introduction Congratulations on your purchase of the most innovative and versatile Industrial LCD display available today—the CYRAQ® 21. The CyberResearch CYRAQ 21 uses a groundbreaking raised bezel design allowing the installation of a rugged 21.3″ flat panel display in a standard EIA 19″ rack! The engineers at CyberResearch have also designed mounting plates that allow the CYRAQ 21 to be rack or panel-mounted in either landscape or portrait orientation.
CYRAQ® 21 ® CyberResearch Displays 1.1 Why the CYRAQ® 21? The CYRAQ concept was conceived in the Engineering Department at CyberResearch as we began to examine how the recent advances in LCD technology and image quality could potentially affect our market and customer base. The LCD display today provides viewing angles comparable to CRTs with no discernable loss of picture quality; a LCD resultantly provides crisp, clean, deep images WITHOUT screen glare.
® CyberResearch Displays CYRAQ® 21 1.2 CyberResearch® AR Bonding™ Technology Standard LCDs used in bright ambient light may appear “washed out” due to excessive reflection from these lighting conditions. CyberResearch has developed a manufacturing technique that reduces ambient light reflection inside the display case, making our LCDs appear brighter—even in direct sunlight.
CYRAQ® 21 ® CyberResearch Displays 1.3 Product Safety and Regulatory Information To prevent fire or shock hazard, do not expose the unit to rain or moisture. Dangerously high voltages are present inside this unit. Do not disassemble the unit— there are no user-serviceable components inside the display’s enclosure. Please contact CyberResearch, Inc. for repair.
CYRAQ® 21 ® CyberResearch Displays 1.4 Specifications Display Display Type Video Input Types Screen Size (viewable area, diagonal) Display Filter Screen Size Display Brightness Resolution, maximum Resolution Screen Protection LCD flat panel Standard analog VGA (15-pin) DVI (Digital Visual Interface) S-video Composite 21.
CYRAQ® 21 ® CyberResearch Displays Chassis Mounting Configuration Protection Rating Display Filter Protection Front Panel Material Chassis Material Height, Rack Units Front Panel Color Custom Color Options Rack-mount (EIA 19") Panel-mount Desktop / benchtop Wall-mount Swivel-arm mount NEMA 4 sealed front panel NEMA 4X NEMA 12 IP65 (dustproof, most low-pressure jets of water) Water-Resistant, Corrosion-Resistant (NEMA 4X) Stainless steel Stainless steel 9U (15.
CYRAQ® 21 ® CyberResearch Displays Indicators, Switches, & Controls On Screen Display (OSD) Control Functions OSD Controls Brightness Contrast Brightness Contrast RGB color adjustments Horizontal position Vertical position Color balance Color temperature adjustment Video source selection Select language for OSD controls Position of OSD controls Reset to factory defaults Geometry (parallelogram) Sharpness Auto adjustment Gamma Appearance of OSD controls Duration of OSD controls onscreen OSD controls fo
CYRAQ® 21 ® CyberResearch Displays Environmental Specifications Operating Temperature Storage Temperature Relative Humidity, noncondensing Shock Resistance Operating Vibration Operating Resistance Altitude, Max. 50°F....122°F (10°C....50°C) -4°F....140°F (-20°C....60°C) 10%....95% 30g half-sine for 11ms 15 to 57Hz: 0.006" peak-to-peak; 57 to 640Hz sine: 1.0g peak-to-peak 1.89mi (3.
® CyberResearch Displays CYRAQ® 21 1.5 Features 1.5.1 Overview The CyberResearch CYRAQ® 21 is a 21.3-inch analog/digital LCD display that offers the highest quality images possible with analog and digital source inputs. Its multiple inputs (VGA, DVI, S-Video & Composite Video) allow users to connect to different input sources simultaneously. The CYRAQ 21 offers a 500:1 contrast ratio, 1600 x 1200 resolution, pixel pitch of 0.
CYRAQ® 21 ® CyberResearch Displays 2 Setup 2.1 Unpacking the CYRAQ® 21 Before unpacking it is very important to locate the CYRAQ display in a suitable environment. Make sure the installation location has good ventilation, is out of direct sunlight, away form excessive dust, dirt, heat, water, moisture and vibration. Please see Specifications section for environmental details. Panel PC Owners: 2.1.
CYRAQ® 21 ® CyberResearch Displays 2.1.2 Optional Accessories: 1) Longer VGA and DVI cables (call for available lengths) 2) Touchscreens are available for all models 3) SWC 100 VESA mounting plate for VESA mount models 3 NOTE: If any of these items are missing or damaged contact CyberResearch, Inc. immediately CyberResearch, Inc. 25 Business Park Drive Branford, CT USA 11 P: (203) 483-8815; F: (203) 483-9024 www.cyberresearch.
CYRAQ® 21 ® CyberResearch Displays 2.2 Rack Mounting: CRxF/CRxR 21 IMPORTANT! Ask yourself these questions before beginning installation: 1. Is sufficient power is available? 2. Is sufficient space is available to allow for proper airflow both inside and around the display? 3. Is there a possibility the air temperature inside the rack will exceed the CYRAQ® 21’s rated specification? (Operating temperature: 50°F....113°F ((10°C....45°C).
CYRAQ® 21 ® CyberResearch Displays 2.2.1 Rack-Mount Gasket Installation Installing the CYRAQ® in the landscape orientation requires 9U (15.5″) free rack space. Prior to installing the CYRAQ into a rack, the included gasket must be affixed to the mounting plate. IMPORTANT! Unless requested at the time of purchase, the display is shipped with gasket applied. Skip to section 2.2.2.
CYRAQ® 21 ® CyberResearch Displays 2.2.2 Landscape Orientation 3 NOTE: Portrait mounting orientation requires 11U (19.2″) free rack space. 3 NOTE: Follow Section 2.2.1 Rack-Mount Gasket Installation procedure prior to beginning the steps below. 1. Align mounting plate rack-mount holes with server rack mounting holes; see Figure 3 for correct mounting orientation. Ensure gasket faces outward. 2.
CYRAQ® 21 ® CyberResearch Displays 2.2.3 Portrait Orientation Note: Follow Rack-Mount Gasket Installation procedure (if necessary) prior to beginning the steps below. 1. Align mounting plate rack-mount holes with server rack mounting holes; see Figure 4 for correct mounting orientation. Ensure gasket faces outward. 2. Install the eight 10-32 1/2″ button head bolts into rack-mounting holes to secure mounting plate to the server rack. Note: Steps 3 & 4 require two people. 3.
CYRAQ® 21 ® CyberResearch Displays 2.3 Panel Mounting: CRxF/CRxR 21 Prior to performing subsequent steps, ensure the panel-mounting location (including panel thickness) is suitable for the CYRAQ® 21, and meets Environmental requirements in Specifications section. 3 NOTE: Panel thickness should not exceed: .55" (14.1mm) if the unit has the standard 3.2mm (1/8") Poron™ gasket installed.
CYRAQ® 21 ® CyberResearch Displays 2.3.2 Panel Mounting the Display 1. Panel cutout is 356mm H x 440mm W for landscape installation (Figure 6). 2. Install CYRAQ® in panel cutout. Ensure all studs clear cutout opening and Poron™ gasket on the rear of the unit is flush against panel (critical for NEMA compliance). 3 NOTE: Steps 3 & 4 require a second person 3. Align studs on the CYRAQ with the holes in mounting plate from the rear of panel as seen in Figure 6.
CYRAQ® 21 ® CyberResearch Displays 2.4 Flush Panel-Mounting: CPxF/CPxR 21C Prior to performing subsequent steps, ensure the panel-mounting location (including panel thickness) is suitable for the CYRAQ® 21, and meets Environmental requirements in Specifications section. 3 NOTE: Panel thickness should not exceed: .55" (14.1mm) Suggested panel thickness is calculated based on standard CYRAQ 21 parts and dimensions, custom units may not meet these specifications.
CYRAQ® 21 ® CyberResearch Displays Figure 7: Flush Panel-Mount Landscape Installation CyberResearch, Inc. 25 Business Park Drive Branford, CT USA 19 P: (203) 483-8815; F: (203) 483-9024 www.cyberresearch.
CYRAQ® 21 ® CyberResearch Displays 3 NOTE: Steps 3 & 4 require a second person 3. With a second person holding the display in place at the front of the panel, insert mounting clamps into slots on rear of display, as shown. Figure 8: Insert Mounting Clamp 4. Ensure that hooks on clamp, butt against rear of slot as shown in Figure 9 5. Tighten mounting clamps with Phillips head screwdriver until snug.
CYRAQ® 21 ® CyberResearch Displays 2.5 VESA Mounting: CVBF/CVBR 21 100 x 100 VESA 3 NOTE: These are “Quick Install” instructions for a popular style bench-top mount VESA arm. This VESA arm style MAY NOT be the mounting choice you’ve selected for your CYRAQ. Check the documentation accompanying your VESA arm. 1) Disconnect the power, video and touchscreen cables. 2) Secure cranking unit (#1) to bracket (#2) with at least two bolts (Figure 11).
CYRAQ® 21 ® CyberResearch Displays 7) Secure the arm/adapter plate assembly to the display. VESA Arm SWC 100 8) Secure arm to the clamp with 4 flat head screws (Figure 16); tighten using the “L” shaped hex key. Rear of CYRAQ 21 Figure 15: Mounting Arm to Display 3 NOTE: Check arm capacity setting prior to installation. 9) Use the “T” hex key provided to adjust the weight capacity (Figure 17). a. Carefully support the main body of arm while gently pushing downward b.
CYRAQ® 21 ® CyberResearch Displays 2.6 Connecting the Display IMPORTANT! Before connecting the power cable to the display, connect all the other cables. Figure 18: CYRAQ 21C Connection Layout Power Jack DVI Video Port Analog Video Port Composite Video S-Video 3 NOTE: Turn off the computer before connecting the display 1. After connecting all other cables, connect the power cable to the power jack on the back of the display; refer to Figure 18. 2.
CYRAQ® 21 ® CyberResearch Displays ¾ The refresh rate may be set too high. The refresh rate of an LCD display doesn’t need to be set as high as a CRTs refresh rate; set the refresh rate @ 60Hz. ¾ Incorrect power source. ¾ The video cable isn’t tightly connected at one or both ends; reconnect and tighten the cable adapter screws. ¾ The analog and DVI cables are both connected to the display and the same computer.
CYRAQ® 21 ® CyberResearch Displays 2.7 Display Driver Installation 1. Insert the driver DVD into the computer’s DVD drive. 2. When the splash screen appears, select Install Drivers. 3. When the Install Products window appears, click Display Drivers. CyberResearch, Inc. 25 Business Park Drive Branford, CT USA 25 P: (203) 483-8815; F: (203) 483-9024 www.cyberresearch.
CYRAQ® 21 ® CyberResearch Displays 4. Then click on your operating system. 5. Select CYRAQ 21C and click OK.
® CyberResearch Displays CYRAQ® 21 6. Read the display warning. 7. Then Click Install. 8. When the Digital Signature window appears, click Yes. 9. When the driver has been installed a Display Setup message will appear, click OK. CyberResearch, Inc. 25 Business Park Drive Branford, CT USA 27 P: (203) 483-8815; F: (203) 483-9024 www.cyberresearch.
CYRAQ® 21 ® CyberResearch Displays 3 NOTE: If the CYRAQ® doesn’t display an image immediately, move the mouse to awaken it from “Suspend” mode. 3 NOTE: If an image still isn’t displayed, push the Exit/Source button to ensure the correct input is being used.
CYRAQ® 21 ® CyberResearch Displays ® 3 Using the CYRAQ 21C 3.1 User Controls 1 2 3 4 5 6 7 Figure 19: User Controls (Flush Panel-Mount Model Shown) 3 NOTE: Front and rear user controls are available for the CyRAQ 21C series of displays. The controls for front and rear are identical. The display control membrane for rear-controlled units is mounted vertically on the rear cover. CyberResearch, Inc. 25 Business Park Drive Branford, CT USA 29 P: (203) 483-8815; F: (203) 483-9024 www.cyberresearch.
CYRAQ® 21 Function Button 1 ® CyberResearch Displays Action Power On/Off This button turns the display on and off. 2 LED Light Indicates status of display 1. Green: Power On 2. Red-Orange: Power Off 3.
CYRAQ® 21 ® CyberResearch Displays 4 Touchscreen Touchscreens are the ultimate human/machine interface. In a touchscreen system, touching what you see onscreen makes the computer respond. The touchscreen system is logical, intuitive and simple. Using touchscreens, workers can precisely control complicated processes without being tethered to a keyboard and mouse.
CYRAQ® 21 ® CyberResearch Displays 4.1.2 USB Cable Connection 1. Shutdown your computer. 2. Plug the USB cable into the display’s USB connector on the back of the enclosure. 3. Plug the other end of the USB cable into a free USB port on the back of the computer. 4.1.3 Touchscreen Driver Installation 1. Reboot your computer. 2. After Windows® loads, put the CyberResearch Software and Utilities DVD into the drive. Figure 21: Splash Screen 3.
CYRAQ® 21 ® CyberResearch Displays Figure 22: Install Products 5. After the Welcome window appears, click Next to continue CyberResearch, Inc. 25 Business Park Drive Branford, CT USA 33 P: (203) 483-8815; F: (203) 483-9024 www.cyberresearch.
CYRAQ® 21 ® CyberResearch Displays 6. After accepting the license agreement, click Next 7.
® CyberResearch Displays CYRAQ® 21 8. Click Finish to install touch screen driver 9. After touch screen driver is installed, you will be prompted to restart the computer 10. The driver you are installing is compatible with Windows. Click Continue Anyway (you may need to do this more than once). CyberResearch, Inc. 25 Business Park Drive Branford, CT USA 35 P: (203) 483-8815; F: (203) 483-9024 www.cyberresearch.
CYRAQ® 21 ® CyberResearch Displays 11. Click OK 12. Restart your computer before continuing with section 4.2. 4.2 Calibration 4.2.1 Calibration Options: Three point calibration: Quick calibration of a known good touchscreen overlay. May be used to evaluate, test or verify actual touchscreen linearity. No correction. Four Point Calibration (Default): Will compensate for skew, and some edge linearity anomalies. Best for general calibration.
® CyberResearch Displays CYRAQ® 21 1. Open the Hampshire TSHARC™ Control Panel (Start\All Programs\ Hampshire TSHARC Control Panel). Click the Calibration tab. 2. Click/touch on the Configure button. 3. When the Calibration Options window appears: a. Click/touch on a Calibration Type icon -ANDb. Choose an Offset radio button. 4. Then click/touch OK. CyberResearch, Inc. 25 Business Park Drive Branford, CT USA 37 P: (203) 483-8815; F: (203) 483-9024 www.cyberresearch.
CYRAQ® 21 ® CyberResearch Displays 4.2.3 Calibration Routine 1. Click/touch the calibration target seen in Figure 23 to begin calibration routine. Figure 23: Calibration Target 2. Follow the on-screen prompts to complete calibration process. Once you have selected the large calibration target from the control panel, the calibration program will begin. 3. As each target is displayed on the screen TOUCH and hold the center of each target as directed by the text located adjacent to each target. 4.
CYRAQ® 21 ® CyberResearch Displays 4.2.4 Calibration Test This is the last screen displayed in the calibration process. 1. Touch the screen and notice if the calibration target is displayed under your finger or stylus. If the target appears directly under your finger, select the Accept button. 2. If the target does not appear directly beneath your finger or stylus, select the Cancel button, reconfigure your calibration options and recalibrate until you get an acceptable calibration.
CYRAQ® 21 ® CyberResearch Displays 4.2.5 Drawing Test Use the Test Feature to ensure calibration is accurate. Once you have calibrated your touchscreen, you may select the Test button located on the calibration tab of the control panel. This is a simple drawing program that you may use to determine if you touchscreen is working properly. 1. Open the Hampshire TSHARC Control Panel (Start\All Programs\ Hampshire TSHARC Control Panel). 2.
® CyberResearch Displays CYRAQ® 21 3. Tap some points on the screen, or, write a word to ensure the program renders the contact points correctly. 4. When done, click/touch Quit. CyberResearch, Inc. 25 Business Park Drive Branford, CT USA 41 P: (203) 483-8815; F: (203) 483-9024 www.cyberresearch.
CYRAQ® 21 ® CyberResearch Displays 4.2.6 Right Click Emulation The TSHARC Control Panel permits users to enable Right Click Emulation, which simulates functionality (where applicable) of a right mouse click. It works by touching the same point on the touchscreen for a specific amount of time predetermined on the Click Settings tab of the TSHARC Control Panel. You can enable this functionality and define the amount of time necessary on the Click Settings tab, as seen in Figure 25.
CYRAQ® 21 ® CyberResearch Displays 4.2.7 Touch Settings Touch Sound: Check the Enable touch sound checkbox to enable a beep when the touchscreen is touched. Normal: Emulates a standard mouse. Selecting the Normal radio button allows for single-click, double click, drawing, dragging and right click option (if right click is enabled). Touch down: Touch down will allow for a click event to take place at touch down. You will not be able to draw or drag if this option is selected.
CYRAQ® 21 44 ® CyberResearch Displays ©Copyright 2009 CyberResearch, Inc
CYRAQ® 21 ® CyberResearch Displays 5 Product Care The CYRAQ® unit is primarily a maintenance-free product. It does require occasional cleaning to keep it looking and performing its best. Additionally, please make sure the unit is placed with consideration for environmental temperature, humidity shock and vibration tolerances noted in the Specifications section of this manual. Some of those specifications are listed again below for your convenience.
CYRAQ® 21 ® CyberResearch Displays 5.1.3 Fan Filters Periodically, you may find it necessary to clean fan filters built into the back of the display’s enclosure. Cleaning frequency is largely based on environmental and other conditions immediately surrounding the unit. Since most applications require the CYRAQ to be rack or panel-mounted, the engineers at CyberResearch, Inc.
® CyberResearch Displays CYRAQ® 21 6 Mechanical Drawings Figure 28: Display and Enclosure Dimensions for Universal-Mount Models CyberResearch, Inc. 25 Business Park Drive Branford, CT USA 47 P: (203) 483-8815; F: (203) 483-9024 www.cyberresearch.
CYRAQ® 21 ® CyberResearch Displays Figure 29: Landscape Mounting Plate Dimensions for Universal-Mount Models 48 ©Copyright 2008 CyberResearch, Inc
® CyberResearch Displays CYRAQ® 21 Figure 30: Portrait Mounting Plate Dimensions for Universal-Mount Models . CyberResearch, Inc. 25 Business Park Drive Branford, CT USA 49 P: (203) 483-8815; F: (203) 483-9024 www.cyberresearch.
CYRAQ® 21 ® 20.000 15.940 19.000 16.700 1.510 2.954 10.560 15.
CYRAQ® 21 ® CyberResearch Displays Product Service Diagnosis and Debug CyberResearch, Inc. maintains technical support lines staffed by experienced Applications Engineers and Technicians. There is no charge to call and we will return your call promptly if it is received while our lines are busy. Most problems encountered with data acquisition products can be solved over the phone. Signal connections and programming are the two most common sources of difficulty.
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CYRAQ® 21 ® CyberResearch Displays Warranty Notice CyberResearch, In c. warrants t hat this eq uipment as furnishe d will be fr ee f rom defects in mater ial a nd work manship for a period of o ne ye ar fro m the conf irmed date of p urchase b y t he original buyer a nd that u pon written n otice of any such defect, Cy berResearch, Inc. will, at its optio n, repa ir or repl ace th e defectiv e item under th e t erms of th is warra nty, sub ject t o the p rovisions a nd sp ecific exclusions listed herein.
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CyberResearch, Inc. 25 Business Park Drive Branford, CT 06405 USA P: (203) 483-8815; F: (203) 483-9024 www.cyberresearch.
