User Manual

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 Right-click the virtual machine and select the Upgrade Virtual Hardware menu option to upgrade virtual
hardware.
 Click Yes to continue with the vMA upgrade.
 Power on the vMA to make the changes take effect.
20. How do I restart the PowerPanel Business Edition service?
For windows, restart the service from the PowerPanel Business Edition Service > Services > Administrative
Tools > Control Panel.
For Linux, run the commands in order to restart the service: sudo service ppbed stop and sudo service ppbed
start.
21. How do I change the password to access the trust list of PowerPanel Business Edition?
The default password is “changeit”. User can edit <PPBE_installation_directory>/web/etc/cacertpd in the text
editor to replace the default password with the default one. PPBE_installation_directory is the directory to install
the PowerPanel Business Edition.
22. I cannot add the new SSL certificate into the trust list.
Due the duplicate alias name is available in the trust list, the certificate cannot be added. In order to add the
new certificate into the list, the certificate which has the duplicate alias name should be removed from the list.
Follow the steps to remove the certificate:
 Switch to the <agent_installation_directory>/jre/lib/security directory in the command prompt.
cd <agent_installation_directory>/jre/lib/security
 Run the below command to remove the certificate from the trust list.
<agent_installation_directory>/jre/bin/keytool.exe –delete –alias <alias_name> -keystore cacerts
 Enter “changeit” as the password for the certificate removal.