User Manual
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16. Communication cannot be established between Agent, Client and Center.
The SSL certificate changed in PPBE 3.1.2, so PPBE versions earlier than 3.1.2 cannot interact with PPBE 3.1.2
or later. For example, Client version 3.1.1 cannot interact with the Agent version is 3.1.2. To resolve this problem,
please update PPBE to the latest version. Otherwise, contact CyberPower for assistance.
17. I cannot open the PowerPanel® Business Edition installation file.
Please follow the below steps to resolve the problem:
Right click the installation file and click Properties to open Properties window.