User Manual

Model CP350SLG
Capacity 350VA/255W
Input Voltage on Utility 96V to 140V
Input Frequency 47 Hz to 63 Hz
On-Battery Output Voltage 120Vac ± 5%
On-Battery Output Frequency 50Hz/60Hz ± 1% (auto-sensing)
Transfer Time 4ms Typical
Max. Load for UPS Outlets (3 Outlets) 350VA/255W
Max. Load for Full-Time Surge
Protection outlets (6 Outlets)
10 Amps
On-Battery Output Wave Form Simulated Sine Wave
Operating Temperature + 32°F to 104° F / 0° C to 40° C
Operating Relative Humidity 0 to 95% non-condensing
Size (L x W x H)
7.1” x 4.3” x 3.2”
180 x 110 x 82 mm
Net Weight 3.5lbs/1.6kg
Typical Battery Recharge Time 8 hours typical from total discharge
Typical Battery Life 3 to 6 years, depending on number of discharge/recharge cycles
Recommended Battery Sealed Maintenance Free Lead Acid Battery
Safety Approvals UL1778(UPS), cUL CSA C22.2 No.107.3-05, FCC/DoC Class B
Advanced Energy-Saving Design
The GreenPower UPS™ has a high-efficiency charger, which makes it the most energy-efficient
UPS in its class. The advanced high-frequency charging system significantly improves charging
efficiency and conserves energy. As a result of this advanced design, the GreenPower UPS™
uses less energy compared to competitive models. The GreenPower UPS™ is manufactured in
accordance with the Restriction on Hazardous Substances (RoHS) directive making it one of the
most environmentally-friendly UPS on the market today.
FCC Compliance Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
Canadian Compliance Statement
CAN ICES-3 (B)/NMB-3(B)
Read the following terms and conditions carefully before using the CyberPower CP350SLG (the “Product”). By using the
Product you consent to be bound by and become a party to the terms and conditions of this Limited Warranty and
Connected Equipment Guarantee (together referred to as this “Warranty”). If you do not agree to the terms and conditions
of this Warranty, you should return the Product for a full refund prior to using it.
Who is Providing this Warranty?
CyberPower Systems (USA), Inc. (“CyberPower”) provides this Limited Warranty.
What Does This Warranty Cover?
This warranty covers defects in materials and workmanship in the Product under normal use and conditions. It also covers
equipment that was connected to the Product and damaged because of the failure of the Product.
What is the Period of Coverage?
This warranty covers the Product for three years and connected equipment for as long as you own the Product.
Who Is Covered?
This warranty only covers the original purchaser. Coverage ends if you sell or otherwise transfer the Product.
How Do You Get Service?
1. Call us at [phone] or write to us at Cyber Power Systems (USA), Inc., 4241 12
th
Ave. E., STE 400, Shakopee,
MN 55379 or send us an e-mail message at [e-mail] for instructions.
2. When you contact CyberPower, identify the Product, the Purchase Date, and the item(s) of Connected Equipment.
Have information on all applicable insurance or other resources of recovery/payment that are available to the Initial
Customer and Request a Claim Number.
3. You must provide a dated Proof-of-Purchase receipt (or other proof of the original purchase) and provide a
description of the defect.
How Do You Open A Connected Equipment Claim?
1. Call us at [phone] or write to us at Cyber Power Systems (USA), Inc., 4241 12th Ave. E., STE 400,
Shakopee, MN 55379, or send us an e-mail message at [e-mail] for instructions, within 10 days of the
occurrence.
2. When you contact CyberPower, identify the Product, the Purchase Date, and the item(s) of Connected Equipment.
Have information on all applicable insurance or other resources of recovery/payment that are available to the Initial
Customer and Request a Claim Number.
3. You must provide a dated purchase receipt (or other proof of the original purchase) for the Cyber Power unit and
connected equipment. You also need to provide a description of the damage to your connected equipment.
4. Pack and ship the product to CyberPower and, if requested, the item(s) of Connected Equipment, a repair cost
estimate for the damage to the Connected Equipment, and all claim forms that CyberPower provides to you. Show the
Claim Number on the shipping label or include it with the product. You must prepay all shipping costs, you are
responsible for packaging and shipment, and you must pay the cost of the repair estimate.
How Long Do I Have To Make A Claim?
All claims must be made within ten days of the occurrence.
What Will We Do To Correct Problems?
CyberPower will inspect and examine the Product.
If the Product is defective in material or workmanship, CyberPower will repair or replace it at CyberPower's expense, or, if
CyberPower is unable to or decides not to repair or replace the Product (if defective) within a reasonable time, CyberPower
will refund to you the full purchase price you paid for the Product (purchase receipt showing price paid is required).
If it appears that our Product failed to protect any equipment plugged into it, we will also send you forms for making your
claim for the connected equipment. We will repair or replace the equipment that was damaged because of the failure of our
Product or pay you the fair market value (NOT REPLACEMENT COST) of the equipment at of the time of the damage. We
will use Orion Blue Book, or another a third-party valuation guide, or eBay, craigslist, or other source to establish that amount.
Our maximum liability is limited to $75,000 for the CP350SLG.
Who Pays For Shipping?
CyberPower will pay when we send items to you; you pay when you send items to CyberPower.
What isn’t covered by the warranty?
1. This Warranty does not cover any software that was damaged or needs to be replaced due to the failure of the Product
or any data that is lost as a result of the failure or the restoration of data or records, or the reinstallation of software.
2. This Warranty does not cover or apply to: misuse, modification, operation or storage outside environmental limits of the
Product or the equipment connected to it, nor for damage while in transit or in storage, nor if there has been improper
operation or maintenance, or use with items not designed or intended for use with the Product, such as laser printers,
appliances, aquariums, medical or life support devices, etc.
What are the Limitations?
The sole and exclusive remedies of the Initial Customer are those provided by this Warranty.
1. This Warranty does not apply unless the Product and the equipment that was connected to it were connected to
properly wired and grounded outlets (including compliance with electrical and safety codes of the most current
electrical code), without the use of any adapters or other connectors.
2. The Product must have been plugged directly into the power source and the equipment connected to the Product must
be directly connected to the Product and not “daisy-chained” together in serial fashion with any extension cords,
another Product or device similar to the Product, surge suppressor, or power tap. Any such installation voids the
Limited Warranty.
3. The Product and equipment connected to it must have been used properly in a suitable and proper environment and in
conformance with any license, instruction manual, or warnings provided with the Product and the equipment
connected to it.
4. The Product must have been used at all times within the limitations on the Product’s VA capacity.
The Product was designed to eliminate disrupting and damaging effects of momentary (less than 1ms) voltage spikes or
impulses from lightning or other power transients. If it can be shown that a voltage spike lasting longer than 1ms has
occurred, the occurrence will be deemed outside the rated capabilities of the Product and the Limited Warranty is void.
CyberPower Does Not Cover or
Undertake Any Liability in Any Event for Any of the Following:
1. Loss of or damage to data, records, or software or the restoration of data or records, or the reinstallation of software.
2. Damage from causes other than AC Power Line Transients, spikes, or surges on properly installed, grounded and
code-compliant 120 volt power lines in the United States and Canada; transients, surges or spikes on standard
telephone land lines, PBX telephone equipment lines or Base 10T Ethernet lines, when properly installed and
connected. (This exclusion applies, for example, to fluctuations in data transmission or reception, by CATV or RF
transmission or fluctuations, or by transients in such transmission.)
3. Damage from any circumstance described as excluded above with respect to the Product.
4. Damages from fire, flood, wind, rain, rising water, leakage or breakage of plumbing, abuse, misuse or alteration of
either the product or the Connected Equipment.
5. CyberPower excludes any liability for personal injury under the Limited Warranty and Connected Equipment
Guarantee. CyberPower excludes any liability for direct, indirect, special, incidental or consequential damages,
whether for damage to or loss of property [EXCEPT FOR (AND ONLY FOR) the specific limited agreement of
CyberPower to provide certain warranty benefits regarding "Connected Equipment" under this Warranty], loss of
profits, business interruption, or loss of information or data. NOTE: Some States or Provinces do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
6. The Product is not for use in high-risk activities or with aquariums. The Product is not designed or intended for use in
hazardous environments requiring fail-safe performance, or for use in any circumstance in which the failure of the
Product could lead directly to death, personal injury, or severe physical or property damage, or that would affect
operation or safety of any medical or life support device (collectively, "High Risk Activities"). CyberPower expressly
disclaims any express or implied warranty of fitness for High Risk Activities or with aquariums. CyberPower does not
authorize use of any Product in any High Risk Activities or with Aquariums. ANY SUCH USE IS IMPROPER AND IS A
MISUSE OF THE PRODUCT.
The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded.
CyberPower is the warrantor under this Limited Warranty.
Where Can I Get More Information?
For further information please feel free to contact CyberPower at CyberPower Systems (USA), Inc. 4241 12
th
Ave E., STE
400, Shakopee, MN 55379; call us at [phone]; or send us an e-mail message at [e-mail].
All rights reserved. Reproduction without permission is prohibited.
TECHNICAL SPECIFICATIONS
Limited Warranty and Connected Equipment Guarantee
CYBERPOWER GREENPOWER UPS™ TECHNOLOGY
Safety Compliance Statement