User guide

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MAC address. This is done because some ISPs tie your MAC address to their DHCP server so
making any changes to the router leads to chances that the ISP will not allow you to surf the
Internet since the MAC address listed in the ISP list will be different from that of your new router.
We recommended you to clone the MAC address in order to ensure uninterrupted connectivity.
The given steps below enable you to clone the MAC address of your router:
1. Log in to NetGenie with administrator credentials.
2. Go to Network Settings → Internet.
3. Select any Internet connection types and fill up the required details.
4. Enable ‘MAC address clone’ option and specify the MAC address to be cloned.
5. Click Apply to save changes.
Screen- MAC Cloning
• My son has a gaming device running on UDP over a specific port; I want NetGenie to block
this service, can I do so?
Yes, you can block the traffic generated by specified devices.
1. Log in to NetGenie with administrator credentials.
2. Go to Security → Firewall.
3. Specify IP address of your gaming device in ‘Source Device IP’.
4. Click ‘Add Custom Service’ option from ‘Service’ drop down.
5. Specify service name to blocked along with port number and protocol and click Apply.
Screen- Add Service
6. Specify action item as ‘Block’.
7. Click Apply to save changes.
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