Instruction manual

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Cybernetics UM-MV-86-B1-0801
Appendix F
Technical Support
If problems occur during installation or operation of the miSAN-V-Series, contact our
Technical Support staff at
[phone] with the following information available:
• Your company name, ZIP code, and phone number
• The 8-digit serial number, located on the rear of the device case and on the Product
Documentation CD
• The following information about your system and problem:
• System Configuration
• SCSI Daisy-Chaining/Termination Configuration
• Drive-Switch Settings
• Computer System Type
• Operating System and Version Number
• Backup Procedure and Software
• Error Behavior
• System Errors and Messages
• Drive Errors and Messages
This information may instead be faxed to [phone] or emailed to techsup-
[e-mail].
Send to “Attention: Technical Support.”