Operation Manual

Chapter 10
108
Telephone Support
You are welcome to call the CyberLink's Technical Support Hotline at (886) 2-8667-
1298. Phone support hours are Monday to Friday, 9:00 AM-5:00 PM (GMT +8:00)
Taiwan local time excluding holidays. When calling for support, please have your
computer ready and provide us with the following information:
 your registered serial number
 the product version
 Windows' OS version
 hardware types (capture card, sound card, VGA card) and their specifications
 warning messages displayed
 detailed problem description and when it occurred
Note: Technical support is only offered to registered users, so please make sure your serial
number is ready when calling.