VoIP Paging/Loudspeaker Amplifier Configuration Guide CyberData Corporation 2555 Garden Road Monterey, CA 93940 (831) 373-2601
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Tech Note CyberData VoIP Paging Amplifier Configuration Guide TN086 August 08 1 Objectworld Communications Corp. • 308 Legget Drive • Ottawa, ON • Canada • K2K 1Y6 • T: 613‐599‐9698 • F: 613‐599‐7457 •www.objectworld.
© 2007‐2008 Objectworld Communications Corp. All rights reserved. Published August 25, 2008 Objectworld, Objectworld Unified Communications Server, Objectworld UC Server, Objectworld UC Client, Objectworld Connect, Objectworld Connect PLUS, IT Telephony, and The IT Telephony Company are either trademarks or registered trademarks of Objectworld Communications Corp. in the United States and/or other countries. All other trademarks or registered trademarks are property of their respective owners.
Table of Contents 1 Introduction ..................................................................................................................................................... 4 1.1 Network Topology ......................................................................................................................................................5 2 Known Integration Issues ...........................................................................................................................
1 Introduction The CyberData SIP‐enabled VoIP Paging Amplifier provides an easy method for implementing an IP‐based overhead paging system for both new and legacy installations. The amplifier provides direct drive of a standard horn speaker and supports a line‐out connector for an external amplifier. The purpose of this guide is to provide instructions on configuring the VoIP Paging Amplifier with UC Server. 4 Objectworld Communications Corp.
1.1 Network Topology Below is an example of how the CyberData VoIP Paging Amplifier might be configured in your network. 5 Objectworld Communications Corp. • 308 Legget Drive • Ottawa, ON • Canada • K2K 1Y6 • T: 613‐599‐9698 • F: 613‐599‐7457 •www.objectworld.
2 Known Integration Issues Known integration issues include: • Cannot perform supervised transfers o Performing a supervised transfer to the paging speaker does not function properly and results in the transferrer indicating a successful transfer even though the transfer was not completed. 6 Objectworld Communications Corp. • 308 Legget Drive • Ottawa, ON • Canada • K2K 1Y6 • T: 613‐599‐9698 • F: 613‐599‐7457 •www.objectworld.
3 Preparation This section provides instructions about how to apply firmware updates (if necessary) and how to set up the device for manual configuration. 3.1 PC Network Settings The factory default on CyberData products is a static IP address. To access the device, you must change your PC to the same address range.
3.2 CyberData VoIP Paging Amplifier Network Settings The VoIP Paging Amplifier is configured with a static IP address on factory default. This must be changed so that the device is connected to your network. To enter network settings for CyberData VoIP Paging Amplifier 1. 2. 3. 4. 5. 3.3 Open your browser and type the IP Address of the speaker. The factory default is 192.168.3.10.
4 SIP Configuration 4.1 Gathering Information To configure the device, you need the following information. SIP User ID: This is equivalent to the identity address you want to associate with the device. Authenticate ID: This is the SIP authentication identifier associated with the above identity. This is required by any SIP end‐point to register with the SIP PBX. Authenticate Password: This is the SIP authentication password associated with the above identity.
2. 3. 4. Login as the admin user. Select the Identities tab in the left pane. Go to View > Display identities for all Profiles. 5. 6. Find the identity in the list that you want to use and double‐click the entry. Click SIP Authentication. 10 Objectworld Communications Corp. • 308 Legget Drive • Ottawa, ON • Canada • K2K 1Y6 • T: 613‐599‐9698 • F: 613‐599‐7457 •www.objectworld.
7. 4.2 Record the User/login name and password from the following dialog because you will need it later to configure the device. Device Configuration 1. 2. 3. 4. 5. Open your browser and type the IP Address of the Paging Amplifier. When prompted, use the following default Web Access username and password: Web Access Username: admin Web Access Password: admin Click the SIP Setup button.
5 Troubleshooting 1. You receive a voicemail prompt when dialing the identity of the device. Verify the following: • The identity was created in UC Server and the correct User ID and password are configured on the device o See section 4 • The SIP Server address on the device is set to the correct IP Address of UC Server o See section 4.2 • SIP Registration is enabled on the device o See section 4.2 2. You are unable to access the Web interface to configure the paging device.
