VoIP Singlewire-enabled Ceiling Speaker Operations Guide Part Number 011102*, RAL 9002, Gray White, Standard 011103, RAL 9003, Signal White, Optional *Replaces the 011065 number. Document Part #930320C for Firmware Version 1.2.
VoIP Singlewire-enabled Ceiling Speaker Operations Guide 930320C Part # 011102*, RAL 9002, Gray White, Standard 011103, RAL 9003, Signal White, Optional *Replaces the 011065 number. COPYRIGHT NOTICE: © 2010, CyberData Corporation, ALL RIGHTS RESERVED. This manual and related materials are the copyrighted property of CyberData Corporation.
Revision History Revision Date Released Description of Changes A 12/18/2009 This is the first release of the manual. B 5/27/2010 Adds information about the following 01 numbers: 011102*, RAL 9002, Gray White, Standard 011103, RAL 9003, Signal White, Optional *Replaces the 011065 number. C 6/25/2010 Updates firmware version to 1.2.1. Updates Figure 2-6, "Running the V2 Speaker with Auxiliary Power" with new 01 part numbers for the auxiliary speaker.
Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9.
Pictorial Alert Icons GENERAL ALERT General Alert This pictoral alert indicates a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard. Ground This pictoral alert indicates the Earth grounding connection point. Hazard Levels Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations.
Abbreviations and Terms Abbreviation or Term Definition A-law A standard companding algorithm, used in European digital communications systems to optimize, i.e., modify, the dynamic range of an analog signal for digitizing. AVP Audio Video Profile Cat 5 TIA/EIA-568-B Category 5 DHCP Dynamic Host Configuration Protocol LAN Local Area Network LED Light Emitting Diode Mbps Megabytes per Second. NTP Network Time Protocol PBX Private Branch Exchange PoE Power over Ethernet (as per IEEE 802.
i Contents Chapter 1 Product Overview 1 1.1 How to Identify This Product ..............................................................................................................2 1.2 Installation ...............................................................................................................................................3 1.3 Product Features .....................................................................................................................................3 1.
1 1 Product Overview The CyberData Singlewire-enabled Speaker is a Power-over-Ethernet (PoE 802.3af) and Voice-overIP (VoIP) public address loudspeaker that easily connects into existing local area networks with a single CAT5 cable connection. The speaker is compatible with Singlewire's InformaCast software. Its small footprint and low height allows the speaker to be discretely mounted almost anywhere. Note The version of InformaCast needs to be 4.0 or higher.
Product Overview 2 How to Identify This Product 1.1 How to Identify This Product To identify the VoIP Singlewire-enabled Ceiling Speaker, look for a model number label similar to the one shown in Figure 1-1. The model number on the label should be one of the following: • 011102*, RAL 9002, Gray White, Standard Color • 011103, RAL 9003, Signal White, Optional Color *Replaces 011065. Figure 1-1. Model Number Label WWW.CYBERDATA.
Product Overview 3 Installation 1.2 Installation Figure 1-2 illustrates a typical configurations for the Singlewire-enabled Speaker. Figure 1-2. Typical Installation 802.3af Compliant Ethernet Switch 1 Speaker Speaker 2 3 4 5 6 IP Phone Clock Kit InformaCast Server See the following sections for other installation options: ● Section 2.2.1.3, "Running the Singlewire-enabled Speaker with Auxiliary Power" ● Section 2.2.2.
Product Overview 4 Supported Protocols 1.4 Supported Protocols The Singlewire-enabled Speaker supports: • Multicast • DHCP Client Dynamically assigns IP addresses in addition to the option to use static addressing. • InformaCast Version 4.0 and greater • TFTP Client Facilitates Web-based firmware upgrades of the latest speaker capabilities. • RTP • Audio Encodings PCMU (G.711 mu-law) PCMA (G.711 A-law) Packet Time 20 ms 1.
Product Overview 5 Dimensions 1.6 Dimensions Figure 1-3 shows the dimensions for the Singlewire-enabled Speaker. Figure 1-3. Dimensions 3.0 [75] Operations Guide 9.
6 2 Installing the Singlewire-enabled Speaker 2.1 Parts List Table 2-1 illustrates the parts for each speaker and includes kits for the drop ceiling and drywall mounting. Note The installation template for the Singlewire-enabled Speaker is located on the Installation Quick Reference Guide that is included in the packaging with each speaker. Table 2-1.
Installing the Singlewire-enabled Speaker 7 Device Configuration 2.2 Device Configuration Set up and configure each speaker before you mount it. CyberData delivers each speaker with the following factory default values: Table 2-2. Factory Network Default Settings—Default of Network Parameter Factory Default Setting IP Addressing IP Address DHCP a 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Maska 255.0.0.0 Default Gatewaya 10.0.0.1 a.
Installing the Singlewire-enabled Speaker 8 Device Configuration 2.2.1.2 Singlewire-enabled Speaker (with PoE Injector) to a 802.3af Compliant PoE Switch In Figure 2-5, if a PoE switch is not available, you will need a PoE Injector, part #010867A (ordered separately). A PoE Injector is a power supply solution for those who have a standard Non PoE Switch. Figure 2-5.
Installing the Singlewire-enabled Speaker 9 Device Configuration 2.2.1.3 Running the Singlewire-enabled Speaker with Auxiliary Power In Figure 2-6, the power for the Singlewire-enabled Speaker can either come from an 802.3af Network connection or from an external source. Figure 2-6.
Installing the Singlewire-enabled Speaker 10 Device Configuration 2.2.2 Installation Options Figure 2-7 through Figure 2-8 illustrates various installation options for the Singlewire-enabled Speaker. 2.2.2.1 Singlewire-enabled Speaker with Extra Speaker Connection In Figure 2-7, the Singlewire-enabled Speaker supports an amplified audio output for a second analog speaker. While the total speaker wattage is the same, by connecting a low cost analog speaker, additional coverage can be realized.
Installing the Singlewire-enabled Speaker 11 Device Configuration 2.2.2.2 Singlewire-enabled Speaker with Line Out In Figure 2-8, for areas that require more speaker volume, the Singlewire-enabled Speaker can be connected directly to an auxiliary amplifier to drive additional horns or speakers. This is done through the line-out connection. Figure 2-8. Singlewire-enabled Speaker with Line Out Line Out: Output Signal Amplitudes 2.0 VPP maximum Output Level +2dBm nominal Total Harmonic Distortion 0.
Installing the Singlewire-enabled Speaker 12 Device Configuration 2.2.3 Confirm that the Speaker is Operational and Linked to the Network After connecting the speaker to the 802.3af compliant Ethernet hub, the LEDs on the speaker face confirm that the speaker is operational and linked to the network. Figure 2-9. Status and Activity LEDs Network Link/Activity (Yellow) Speaker Status (Green) 2.2.3.1 Status LED After supplying power to the speaker: 1.
Installing the Singlewire-enabled Speaker 13 Device Configuration 2.2.4 Confirm the IP Address, Test the Audio, and Check the Volume 2.2.4.1 Reset Test Function Management (RTFM) Switch When the speaker is operational and linked to the network, use the Reset Test Function Management (RTFM) switch (Figure 2-10) on the speaker face to announce and confirm the speaker’s IP Address, test that the audio is working, and check the volume. Figure 2-10.
Installing the Singlewire-enabled Speaker 14 Device Configuration 2.2.5 Adjust the Volume To adjust the speaker volume, turn the Volume control dial (Figure 2-11) on the speaker face. Note The Singlewire-enabled Speaker has two volume controls: Networked-based (as controlled by the Singlewire protocol from InformaCast) and External (volume knob). Figure 2-11.
Installing the Singlewire-enabled Speaker 15 Device Configuration 2.2.6 How to Set the Factory Default Settings 2.2.6.1 RTFM Switch When the speaker is operational and linked to the network, use the Reset Test Function Management (RTFM) switch (Figure 2-12) on the speaker face to set the factory default settings. Figure 2-12. RTFM Switch RTFM switch To set the factory default settings: 1. Press and hold the RTFM switch for more than five seconds. 2.
Installing the Singlewire-enabled Speaker 16 Configure the Speaker Parameters 2.3 Configure the Speaker Parameters To configure the speaker online, use a standard web browser. Configuration of the speaker is taken care of by the InformaCast server. If an InformaCast server can not be found, the speaker will return to factory defaults as shown in Table 2-3. Table 2-3. Factory Network Default Settings—Default of Network Parameter Factory Default Setting IP Addressing IP Address DHCP a 10.10.10.
Installing the Singlewire-enabled Speaker 17 Configure the Speaker Parameters 2.3.1 Log in to the Configuration Home Page 1. Open your browser to the Singlewire-enabled Speaker IP address. This can be found within the InformaCast Server Test Menu. Note If the network does not have access to a DHCP server, the device will default to an IP address of 10.10.10.10. Note Make sure that the PC is on the same IP network as the Singlewire-enabled Speaker. 2.
Installing the Singlewire-enabled Speaker 18 Configure the Speaker Parameters 3. On the Home Page, review the setup details and navigation buttons described in Table 2-4. Table 2-4. Home Page Overview Web Page Item Description Device Settings Change Username Type in this field to change the username (25 character limit). Change Password Type in this field to change the password (19 character limit).
Installing the Singlewire-enabled Speaker 19 Configure the Speaker Parameters 2.4 Upgrade the Firmware and Reboot the Singlewireenabled Speaker To upload the Singlewire-enabled Speaker firmware from your PC: 1. Set up a TFTP server. If you do not already have a TFTP server running on your network, see Appendix B, "Setting up a TFTP Server". 2. Retrieve the latest Singlewire-enabled Speaker firmware from the Singlewire-enabled Speaker Downloads page at: http://www.cyberdata.
Installing the Singlewire-enabled Speaker 20 Configure the Speaker Parameters 6. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-14. Figure 2-14. Firmware Upgrade Page Note Figure 2-14 shows the factory default settings. 7. Enter the IP address of your TFTP server into the TFTP Server IP parameter field. 8. Enter the firmware filename of the file to be uploaded into the New Filename parameter field. For example, kernel filename 201-image-spk-sip.bin. 9.
Installing the Singlewire-enabled Speaker 21 Configure the Speaker Parameters Table 2-5 shows the web page items on the Upgrade Firmware page. Table 2-5. Firmware Upgrade Parameters Web Page Item Description Firmware Version Shows the current firmware version. TFTP Server IP address Enter the IP address of your TFTP server into the TFTP Server IP parameter field (15 character limit).
Installing the Singlewire-enabled Speaker 22 Configure the Speaker Parameters 2.4.1 Reboot the Singlewire-enabled Speaker To reboot a Singlewire-enabled Speaker, log in to the web page as instructed in Section 2.3.1, "Log in to the Configuration Home Page". 1. Click Update Firmware to open the Upgrade Firmware page (Figure 2-15). Figure 2-15. Reboot System Section Reboot 2. Click Reboot. A normal restart will occur and you will see the following Reboot page. Figure 2-16.
Installing the Singlewire-enabled Speaker 23 Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later 2.5 Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later This section describes the basic process for identifying and testing the CyberData IP Ceiling speaker when using Singlewire's InformaCast software version 4.0 or later. Note If you have questions or need help, please consult your InformaCast documentation and or contact the CyberData support team.
Installing the Singlewire-enabled Speaker 24 Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later 2. On the IP Speaker Configuration page, InformaCast will indicate that it has detected new speakers. Click View. Figure 2-18. IP Speaker Configuration Page View InformaCast has detected new speakers.
Installing the Singlewire-enabled Speaker 25 Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later 3. The IP Speaker Configuration page will show four newly detected speakers. Click Test. Figure 2-19.
Installing the Singlewire-enabled Speaker 26 Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later 4. On the Test IP Speaker page, Enter a number into the Test duration field. 5. Click Test. 6. You will hear a tone from the speaker being testing. 7. After the test, click Cancel to return to the IP Configuration page. Figure 2-20.
Installing the Singlewire-enabled Speaker 27 Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later 8. On the IP Speaker Configuration page, Click Add to add a speaker to the InformaCast server. Figure 2-21.
Installing the Singlewire-enabled Speaker 28 Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later 9. On the Add IP Speaker page, Fill out appropriate fields and click Add. Figure 2-22. Add IP Speaker Page Add Your speaker is now registered to the InformaCast server. You now can configure this device as part of the InformaCast system setup as required.
29 Appendix A: Mounting the Speaker A.1 Mount the Speaker Before you mount the speaker, make sure that you have received all the parts for each speaker. Refer to Table A-1 and Table A-2. Table A-1. Drop Ceiling Mounting Components (Part of the Accessory Kit) Quantity Part Name 3 #8 Nylon Thumb Nuts 3 #8 Fender Washers 3 8-32 x 1 1/4" Mounting Screws Illustration Table A-2.
30 Mount the Speaker To mount the speaker: 1. Use the TEMPLATE to cut the speaker hole and prepare holes for the screws (Figure A-1). This template is located on the back page of the Installation Quick Reference Guide that is delivered with each speaker. Figure A-1.
31 Mount the Speaker 2. Plug the Ethernet cable into the Speaker Assembly. Section 2.2.3, "Confirm that the Speaker is Operational and Linked to the Network" explains how the Link and Status LEDs work. 3. At this point: • For drop ceiling mounting, position the VoIP SPEAKER ASSEMBLY in the ceiling so that its screw holes align with those you prepared.
32 Appendix B: Setting up a TFTP Server B.1 Set up a TFTP Server Upgrading the firmware requires a TFTP server on which you access the Web interface where you can upload the firmware files. B.1.1 In a LINUX Environment To set up a TFTP server on LINUX: 1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that directory. 2. Run the following command where /tftpboot/ is the path to the directory you created in Step 1: the directory that contains the files to be uploaded.
33 Appendix C: Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) To see a list of frequently asked questions, go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/singlewirespeaker/faqs.html C.2 Documentation The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation by going to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/singlewirespeaker/docs.
34 Contact Information C.3 Contact Information Contact CyberData Corporation 2555 Garden Road Monterey, CA 93940 USA www.CyberData.net Phone: 800-CYBERDATA (800-292-3732) Fax: 831-373-4193 Sales Sales 831-373-2601 Extension 334 Technical Support Phone: 831-373-2601 Extension 333 Web: http://www.cyberdata.net/support/contactsupportvoip.
35 Warranty C.4.1 Warranty & RMA Returns within the United States If service is required, you must contact CyberData Technical Support prior to returning any products to CyberData. Our Technical Support staff will determine if your product should be returned to us for further inspection. If Technical Support determines that your product needs to be returned to CyberData, an RMA number will be issued to you at this point. Your issued RMA number must be printed on the outside of the shipping box.
36 Index device configuration 7 dimensions 4, 5 drivers 33 drop ceiling mounting of speaker 31 drywall mounting of speaker 31 Symbols #8 fender washers 29, 31 #8 nylon thumb nuts 29, 31 #8 sheet metal screws 29, 31 E Numerics Ethernet cable 31 8-32 x 1 1/4" mounting screws 29, 31 F A factory default settings how to set 15 faqs 33 features 3 firmware where to get the latest firmware 19 firmware upgrade parameters 21 firmware upgrades 32 frequently asked questions (faqs) 33 address, configuration lo
37 L R link LED 31 Linux, setting up a TFTP server on 32 log in address 17 reboot 21 rebooting the Singlewire-enabled speaker 22 Reset Test Function Management (RTFM) switch 13, 15 restoring the factory default settings 15 return and restocking policy 35 RMA returned materials authorization 34 RMA status 34 RTFM switch 13, 15 M mounting a speaker 29 S N sales 34 Second Speaker Setup 10 sensitivity 4 service 34 setting up a TFTP server 32 Singlewire Informacast Server Web Interface 23 Singlewire-enab
38 default for web configuration access 17 restoring the default 7, 16 utilities 33 V verifying network link and activity 12 power on to speaker 12 VoIP speaker assembly 31 volume, adjusting 13 W warranty 34 warranty & RMA returns outside of the United States 35 warranty & RMA returns within the United States 35 warranty and RMA returns page 35 warranty policy at CyberData 34 web access password 7, 16 web access username 7, 16 web configuration log in address 17 web-based speaker configuration 16 weight