The IP Endpoint Company Singlewire Paging Adapter Operations Guide Part #011280 Document Part #930729A for Firmware Version 3.0.
Singlewire Paging Adapter Operations Guide 930729A Part #011280 COPYRIGHT NOTICE: © 2013, CyberData Corporation, ALL RIGHTS RESERVED. This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means (except for internal use by licensed customers), without prior express written permission of CyberData Corporation.
Revision Information Revision 930729A, which corresponds to firmware version 3.0.0, was released on September 24, 2013. Browsers Supported The following browsers have been tested against firmware version 3.0.0: Operations Guide • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 22.0) • Chrome (version: 27.0.1453.116) • Safari (version: 6.0.
Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9.
Pictorial Alert Icons General Alert GENERAL ALERT This pictorial alert indicates a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard. Ground This pictorial alert indicates the Earth grounding connection point. Hazard Levels Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations.
Abbreviations and Terms Abbreviation or Term Definition A-law A standard companding algorithm, used in European digital communications systems to optimize, i.e., modify, the dynamic range of an analog signal for digitizing. AVP Audio Video Profile Cat 5 TIA/EIA-568-B Category 5 DHCP Dynamic Host Configuration Protocol LAN Local Area Network LED Light Emitting Diode Mbps Megabits per Second. NTP Network Time Protocol PBX Private Branch Exchange PoE Power over Ethernet (as per IEEE 802.
i Contents Chapter 1 Product Overview 1 1.1 How to Identify This Product .....................................................................................................1 1.2 Product features .......................................................................................................................2 1.3 Product Specifications ..............................................................................................................3 1.4 Dimensions .....................................
1 1 Product Overview The CyberData Singlewire Paging Adapter (SPA) is for use with Singlewire's paging and emergency notification software InformaCast® or InformaCast CK. The Singlewire Paging Adapter provides a direct connection to legacy analog paging systems enabling Informacast paging events to be broadcast. The on board relay can be controlled using InformaCast GPIO commands or can be set to activate when a page has begun. The SPA supports a Line-In input for playing MOH from a remote source 1.
Product Overview 2 Product features 1.2 Product features Operations Guide ● InformaCast ● 10k Ohm line out and 600 Ohm connectors for interfacing with analog amplifiers ● Audio Codecs • G.711 U-law • G.711 A-law • Singlewire's proprietary "high quality" audio format. ● 802.11Q VLAN support ● Web-based configuration and firmware upload ● PoE 802.
Product Overview 3 Product Specifications 1.3 Product Specifications Table 1-1. Product Specifications Specifications Protocol Informacast 4.0 or later Power Requirement PoE or 48V DC Ethernet I/F 10/100 Mbps Power Input PoE 802.3af or 48VDC Operating Temperature -10o C to 50o C (14o F to 122o F) Payload Types G711 Singlewire proprietary 'high quality' audio format Regulatory Compliance FCC Class A, UL 60950 Page Port Output Balanced 600 Ohm 10VPP Line In: Input Signal Amplitudes 2.
Product Overview 4 Dimensions 1.4 Dimensions Figure 1-2 shows the dimensions for the Singlewire Paging Adapter. Figure 1-2. Dimensions 6.0 [152.4] 4.1 [104.0] 1.2 [29.
5 2 Installing the Singlewire Paging Adapter 2.1 Parts List The packaging for the Singlewire Paging Adapter includes the parts in Table 2-2. Table 2-2.
Installing the Singlewire Paging Adapter 6 Installation 2.2 Installation Figure 2-3 illustrates a typical configurations for the Singlewire Paging Adapter. Figure 2-3.
Installing the Singlewire Paging Adapter 7 Connecting the Singlewire Paging Adapter 2.3 Connecting the Singlewire Paging Adapter Before you connect the Singlewire Paging Adapter, be sure that you have received all of the parts described in Section 2.1, "Parts List". 2.3.1 Connection Options See Figure 2-4 and Table 2-1 for the connection options that are available for the Singlewire Paging Adapter. Figure 2-4.
Installing the Singlewire Paging Adapter 8 Connecting the Singlewire Paging Adapter 2.3.1.1 Pin 3, 4, and 5—Positive/Negative 600-Ohm Audio Output/Audio Ground Reference This output allows direct connection to paging amplifiers requiring a "Page Port" type input that meets a balanced 600 Ohm 10Vpp signal. 2.3.1.2 Pin 6 and 7—Relay Contact (Common/Normally Open) When enabled on the web interface (Section 2.4.
Installing the Singlewire Paging Adapter 9 Connecting the Singlewire Paging Adapter 2.3.3 Connect to the Power Source To use PoE, plug a Cat 5 Ethernet cable from the Singlewire Paging Adapter Ethernet port to your network. As an alternative to PoE, you can plug one end of a +48V DC power supply into the SIP Paging Adapter, and plug the other end into a receptacle. If required, connect the earth grounding wire to the chassis ground on the back of the unit. See Figure 2-6. Figure 2-6.
Installing the Singlewire Paging Adapter 10 Connecting the Singlewire Paging Adapter 2.3.4 Connect to the Network Plug one end of a standard Ethernet cable into the SIP Paging Adapter Ethernet port. Plug the other end into your network. Figure 2-7.
Installing the Singlewire Paging Adapter 11 Connecting the Singlewire Paging Adapter 2.3.5 Confirm that the Singlewire Paging Adapter is Up and Running The LEDs on the front of the Singlewire Paging Adapter verify the unit’s operations. Figure 2-8. SIP Paging Adapter LEDs Link (GREEN/AMBER LED) Activity (GREEN LED) Status (GREEN/BLUE LED) Paging (GREEN LED) 2.3.5.
Installing the Singlewire Paging Adapter 12 Connecting the Singlewire Paging Adapter 2.3.6 Announcing the IP Address To announce the IP address for the Singlewire Paging Adapter, briefly press and then quickly release the RTFM switch. See Figure 2-9. Note The IP address announcement can be heard if a speaker or amplified speaker is connected to the unit. Figure 2-9.
Installing the Singlewire Paging Adapter 13 Connecting the Singlewire Paging Adapter 2.3.7 Restore the Factory Default Settings The Singlewire Paging Adapter is delivered with factory set default values for the parameters in Table 2-3. Use the RTFM switch (see Figure 2-10) on the back of the unit to restore these parameters to the factory default settings. Figure 2-10. RTFM Switch RTFM Switch Note When you perform this procedure, the factory default settings are restored.
Installing the Singlewire Paging Adapter 14 Configure the Device Parameters 2.4 Configure the Device Parameters To configure the device online, use a standard web browser. Configuration of the device is taken care of by the InformaCast server. If an InformaCast server can not be found, the device will return to factory defaults as shown in Table 2-4.. Table 2-4. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP a IP Address 10.10.10.
Installing the Singlewire Paging Adapter 15 Configure the Device Parameters 2.4.1 Log in to the Configuration Home Page 1. Open your browser to the Singlewire Paging Adapter IP address. This can be found within the InformaCast Server Test Menu. Note If the network does not have access to a DHCP server, the device will default to an IP address of 10.10.10.10. Note Make sure that the PC is on the same IP network as the Singlewire Paging Adapter. 2.
Installing the Singlewire Paging Adapter 16 Configure the Device Parameters 3. On the Home Page, review the setup details and navigation buttons described in Table 2-5. Table 2-5. Home Page Overview Web Page Item Description Device Settings Change Username Type in this field to change the username (25 character limit). Change Password Type in this field to change the password (19 character limit).
Installing the Singlewire Paging Adapter 17 Configure the Device Parameters 2.4.2 Configure the Device Parameters 1. Click on the Device Configuration button to open the Device Configuration page. See Figure 2-12. Figure 2-12.
Installing the Singlewire Paging Adapter 18 Configure the Device Parameters 2. On the Device Configuration page, you may enter values for the parameters indicated in Table 2-6. Table 2-6. Device Configuration Parameters Web Page Item Description Miscellaneous Settings Beep on Initialization When selected, you will hear a beep when the device initializes. Enable line in to line out loopback When selected, audio is sent from the line -in to the line-out output.
Installing the Singlewire Paging Adapter 19 Configure the Device Parameters 2.4.3 Configure the Network Parameters Configuring the network parameters enables your network to recognize the Singlewire Paging Adapter and communicate with it. Click on the Networking button to open the Network Configuration page. Figure 2-13.
Installing the Singlewire Paging Adapter 20 Configure the Device Parameters On the Network Configuration page, enter values for the parameters indicated in Table 2-7. Table 2-7. Network Configuration Parameters Web Page Item Description Stored Network Settings Shows the settings stored in non-volatile memory. IP Addressing Select either DHCP IP Addressing or Static IP Addressing by marking the appropriate radio button. If you select Static, configure the remaining parameters indicated in Table 2-7.
Installing the Singlewire Paging Adapter 21 Configure the Device Parameters • The Subnet Mask. • The Default Gateway. 3. Click Save when you are finished. 4. Click Reboot for the new settings to take effect.
Installing the Singlewire Paging Adapter 22 Configure the Device Parameters 2.4.4 Updating the Firmware Note Updating from firmware versions earlier than 2.0.0 require a factory reset after the update has been completed. This is due to a change in the way that the device stores its configuration file. To update the firmware from your computer: 1.
Installing the Singlewire Paging Adapter 23 Configure the Device Parameters When the countdown finishes, the Upgrade Firmware page will refresh. The uploaded firmware filename should be displayed in the system configuration (indicating successful upload and reboot). Table 2-8 shows the web page items on the Upgrade Firmware page. Table 2-8. Firmware Upgrade Parameters Web Page Item Description File Upload Firmware Version Shows the current firmware version.
Installing the Singlewire Paging Adapter 24 Configure the Device Parameters 2.4.5 Reboot the Singlewire Paging Adapter To reboot a Singlewire Paging Adapter, log in to the web page as instructed in Section 2.4.1, "Log in to the Configuration Home Page". 1. Click the Reboot button (Figure 2-15). Figure 2-15. Reboot Button Reboot button 2. Click Reboot. A normal restart will occur and you will see the following Reboot page. Figure 2-16.
Installing the Singlewire Paging Adapter 25 Identifying and Testing a Device when Using InformaCast 4.0 or Later 2.5 Identifying and Testing a Device when Using InformaCast 4.0 or Later This section describes the basic process for identifying and testing the CyberData device when using Singlewire's InformaCast software version 4.0 or later. Note If you have questions or need help, please consult your InformaCast documentation and or contact the CyberData support team.
Installing the Singlewire Paging Adapter 26 Identifying and Testing a Device when Using InformaCast 4.0 or Later 2. On the IP Speaker Configuration page, InformaCast will indicate that it has detected new speakers. Click View. Figure 2-18. IP Speaker Configuration Page View InformaCast has detected new devices.
Installing the Singlewire Paging Adapter 27 Identifying and Testing a Device when Using InformaCast 4.0 or Later 3. The IP Speaker Configuration page will show four newly detected speakers. Click Test. Figure 2-19.
Installing the Singlewire Paging Adapter 28 Identifying and Testing a Device when Using InformaCast 4.0 or Later 4. On the Test IP Speaker page, Enter a number into the Test duration field. 5. Click Test. 6. You will hear a tone from the speaker being testing. 7. After the test, click Cancel to return to the IP Configuration page. Figure 2-20.
Installing the Singlewire Paging Adapter 29 Identifying and Testing a Device when Using InformaCast 4.0 or Later 8. On the IP Speaker Configuration page, Click Add to add a speaker to the InformaCast server. Figure 2-21.
Installing the Singlewire Paging Adapter 30 Identifying and Testing a Device when Using InformaCast 4.0 or Later 9. On the Add IP Speaker page, Fill out appropriate fields and click Add. Figure 2-22. Add IP Speaker Page Add Your device is now registered to the InformaCast server. You now can configure this device as part of the InformaCast system setup as required.
31 Appendix A: Setting up a TFTP Server A.1 In a LINUX Environment To set up a TFTP server on LINUX: 1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that directory. 2. Run the following command where /tftpboot/ is the path to the directory you created in Step 1: the directory that contains the files to be uploaded. For example: in.tftpd -l -s /tftpboot/your_directory_name A.
32 Appendix B: Troubleshooting/Technical Support B.1 Frequently Asked Questions (FAQ) To see a list of frequently asked questions, go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/singlewirepagingadapter/faqs.html B.2 Documentation The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation by going to the following URL: http://www.cyberdata.
33 Contact Information B.3 Contact Information Contact CyberData Corporation 3 Justin Court Monterey, CA 93940 USA www.CyberData.net Phone: 800-CYBERDATA (800-292-3732) Fax: 831-373-4193 Sales Sales 831-373-2601 Extension 334 Technical Support The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website: http://www.cyberdata.net/support/contactsupportvoip.
34 Warranty B.4 Warranty CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail Within Warranty, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor. Should the product fail Out of the Warranty period, a flat rate repair charge of one half of the purchase price of the product will be assessed.
35 Warranty B.4.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html B.4.4 Return and Restocking Policy For our authorized distributors and resellers, please refer to your CyberData Service Agreement for information on our return guidelines and procedures.
36 Index Symbols D +48V DC power supply 9 default gateway 13, 14 IP address 13, 14 subnet mask 13, 14 username and password 13, 14 web login username and password 15 default gateway 13, 14, 20 default gateway for static addressing 21 default login address 15 default settings, restoring 13 device configuration 7, 17 device configuration page 17 configurable parameters 16 device configuration parameters 18 device configuration password changing for web configuration access 17 DHCP addressing 20 DHCP IP ad
37 identifying your product 1 import configuration button 16 import settings 16 import/export settings 16 InformaCast Add IP Speaker Page 30 IP Speaker Configuration page 26 Test IP Speaker Page 28 testing and identifying a Singlewire-enabled device 25 Informacast linking to the wrong port and path 28 input specifications 3 installation 6 Internet Explorer (web browser) 3 IP address 13, 14, 20 IP addressing 20 default IP addressing setting 13, 14 L P page port 7 page port output connections 7 part number
38 technical support 32 technical support, contact information 33 testing the device (when using InformaCast 4.
