The IP Endpoint Company VoIP Outdoor Intercom with Keypad Operations Guide Part #011214 Document Part #930809M for Firmware Version 11.3.
PoE VoIP Intercom Operations Guide 930809M Part # 011214 COPYRIGHT NOTICE: © 2015, CyberData Corporation, ALL RIGHTS RESERVED. This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means (except for internal use by licensed customers), without prior express written permission of CyberData Corporation.
Pictorial Alert Icons GENERAL ALERT General Alert This pictorial alert indicates a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard. Ground This pictorial alert indicates the Earth grounding connection point. Hazard Levels Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations.
Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9.
Revision Information Revision 930809M, which corresponds to firmware version 11.3.
Contents i Chapter 1 Product Overview 1 1.1 How to Identify This Product .....................................................................................................1 1.2 Typical System Installation .......................................................................................................2 1.3 Product Features ......................................................................................................................3 1.4 Supported Protocols ..............................
ii Appendix B Setting up a TFTP Server 104 B.1 Set up a TFTP Server ..........................................................................................................104 B.1.1 In a LINUX Environment ............................................................................................104 B.1.2 In a Windows Environment .......................................................................................104 Appendix C Troubleshooting/Technical Support 105 C.
1 1 Product Overview 1.1 How to Identify This Product To identify the VoIP Outdoor Intercom with Keypad, look for a model number label similar to the one shown in Figure 1-1. Confirm the following: • The model number on the label should be 011214. • The serial number on the label should begin with 2141. Figure 1-1. Model Number Label WWW.CYBERDATA.
Product Overview 2 Typical System Installation 1.2 Typical System Installation The Voice-over-IP (VoIP) Intercom is a Power-over-Ethernet (PoE 802.3af) and Voice-over-IP (VoIP) two-way communications device that easily connects into existing local area networks (LANs) with a single cable connection. The intercom is compatible with most SIP-based IP PBX servers that comply with SIP RFC 3261.
Product Overview 3 Product Features 1.3 Product Features The VoIP Outdoor Intercom with Keypad has the following features: Operations Guide • 12-key keypad with backlight • Programmable speed dial • Optional Weather Shroud for even greater weather protection • Supports SRST (Survivable Remote Site Telephony) in a Cisco environment. SRST parameters are entered statically into the CyberData product's internal webpage. • SIP • Dual speeds of 10 Mbps and 100 Mbps • 802.
Product Overview 4 Supported Protocols 1.4 Supported Protocols The Intercom supports: • SIP • HTTP Web-based configuration • Provides an intuitive user interface for easy system configuration and verification of Intercom operations. • DHCP Client • Dynamically assigns IP addresses in addition to the option to use static addressing. • TFTP Client • Facilitates hosting for the Autoprovisioning configuration file. • RTP • RTP/AVP - Audio Video Profile • Audio Encodings PCMU (G.
Product Overview 5 Product Specifications 1.6 Product Specifications Table 1. Product Specifications Category Specification Output 1 Watt Peak Power Ethernet I/F 10/100 Mbps Protocol SIP RFC 3261 Compatible Power Input PoE 802.3af compliant or 8 to 12 VDC at 1000 mA Operating Temperature -40° C to +55° C (-40° F to 131° F) Payload Types G711, A-law and µ-law Regulatory Compliance FCC Class A, UL 60950 Dimensions 6.5” x 4.5” x 1.
Installing the VoIP Outdoor Intercom with Keypad 6 Parts List 2 Installing the VoIP Outdoor Intercom with Keypad 2.1 Parts List Table 2-1 illustrates the parts for the VoIP Outdoor Intercom with Keypad. Note See Appendix A, "Mounting the VoIP Outdoor Intercom with Keypad" for physical mounting information. Table 2-1.
Installing the VoIP Outdoor Intercom with Keypad 7 Intercom Components 2.2 Intercom Components Figure 2-1 shows the components of the Intercom. Figure 2-1. Intercom Components Microphone Hole Speaker Drain Hole Keypad See Section 2.2.2, "Dialing from the Keypad" for information about the functionality of the keypad. Call Button See Section 2.2.1, "Call Button and Indicator Light" for information about the functionality of the Call Button.
Installing the VoIP Outdoor Intercom with Keypad 8 Intercom Components 2.2.1 Call Button and Indicator Light 2.2.1.1 Indicator Light Function • Upon initial power or reset, the Call Button LED will illuminate. • During network setup the Call Button LED will blink 10 times per second until the device can find a network address. This can take from 5 to 60 seconds. • When the software has finished initialization, the Call Button LED will blink twice.
Installing the VoIP Outdoor Intercom with Keypad 9 Intercom Setup 2.3 Intercom Setup 2.3.1 Intercom Connections Figure 2-3 shows the pin connections on the J3 (terminal block). This terminal block can accept 16 AWG gauge wire. Note As an alternative to using PoE power, you can supply 8 to 12 VDC at 1000 mA into the terminal block.
Installing the VoIP Outdoor Intercom with Keypad 10 Intercom Setup 2.3.2 Using the On-Board Relay Warning Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes. GENERAL ALERT Warning Electrical Hazard: The relay contacts are dry and provided for a normally open and momentarily closed configuration. Neither the alternate power input nor PoE power can be used to drive a door strike.
Installing the VoIP Outdoor Intercom with Keypad 11 Intercom Setup 2.3.3 Wiring the Circuit 2.3.3.1 Devices Less than 1A at 30 VDC If the power for the device is less than 1A at 30 VDC and is not an inductive load, then see Figure 2-4 for the wiring diagram. Figure 2-4. Wiring Diagram Pin 3 - Relay Common Pin 4 - Relay Normally Open Contact Pin 5 - Sense Input Pin 6 - Sense Ground The J3 terminal block can accept 16 AWG stranded wire.
Installing the VoIP Outdoor Intercom with Keypad 12 Intercom Setup 2.3.3.2 Connecting the Door Strike Intermediate Relay Module For wiring an electronic door strike, we recommend the use of our external Door Strike Intermediate Relay (CD# 011269). This product provides an easier method of connecting standard door strikes as well as AC and higher voltage devices. See Figure 2-5 for the wiring diagram. Figure 2-5. Wiring Diagram 1 The J3 terminal block can accept 16 AWG stranded wire.
Installing the VoIP Outdoor Intercom with Keypad 13 Intercom Setup 2.3.3.3 Connecting the Networked Door Strike Intermediate Relay For wiring an electronic door strike to work over a network, we recommend the use of our external Networked Door Strike Intermediate Relay (CD# 011270). This product provides an easier method of connecting standard door strikes as well as AC and higher voltage devices. See Figure 2-6 for the wiring diagram. Figure 2-6. Wiring Diagram 802.
Installing the VoIP Outdoor Intercom with Keypad 14 Intercom Setup 2.3.4 Identifying the Connector Locations and Functions See the following figures and tables to identify the board connector locations and functions. Figure 2-7. Connector Locations JP1 J1 J12 J3 J5 J4 SW1 Table 2-2.
Installing the VoIP Outdoor Intercom with Keypad 15 Intercom Setup Figure 2-8. Connector Locations J7 J6 J9 J2 J8 J10 JP10 Table 2-3. Connector Functions Connector Function J2 Call Button LED Interface J6 Microphone Interface J7 Speaker Interface J8 Keypad Interface J9 Auxiliary Strobe Connector — Not Used J10 Proximity Sensor Interface — Not Used JP10 Disables the intrusion sensor when installed. Note: Placing a jumper on JP10 will disable the intrusion detection circuit.
Installing the VoIP Outdoor Intercom with Keypad 16 Intercom Setup 2.3.5 Activity and Link LEDs 2.3.5.1 Verifying the Network Connectivity and Data Rate When you plug in the Ethernet cable or power supply to the Intercom, the following occurs: • The square, YELLOW Activity LED blinks when there is network activity (see Figure 2-9). • The square, GREEN Link LED above the Ethernet port indicates that the network connection has been established (see Figure 2-9). Figure 2-9.
Installing the VoIP Outdoor Intercom with Keypad 17 Intercom Setup 2.3.6 RTFM Button When the Intercom is operational and linked to the network, use the Reset Test Function Management (RTFM) button (see SW1 in Figure 2-10) on the Intercom board to announce and confirm the Intercom’s IP Address and test that the audio is working. Note You must do this test prior to final assembly. Figure 2-10. RTFM Button SW1 2.3.6.1 Announcing the IP Address To announce a device’s current IP address: 1.
Installing the VoIP Outdoor Intercom with Keypad 18 Intercom Setup Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Figure 2-11. RTFM Button SW1 2.3.7 Adjust the Volume You can adjust the volume through the Device Configuration Page.
Installing the VoIP Outdoor Intercom with Keypad 19 Intercom Setup 2.4 Configure the Intercom Parameters To configure the Intercom online, use a standard web browser. Configure each Intercom and verify its operation before you mount it. When you are ready to mount an Intercom, refer to Appendix A, "Mounting the VoIP Outdoor Intercom with Keypad" for instructions. 2.4.
Installing the VoIP Outdoor Intercom with Keypad 20 Intercom Setup 2.4.2 Intercom Web Page Navigation Table 2-5 shows the navigation buttons that you will see on every Intercom web page. Table 2-5. Web Page Navigation Web Page Item Description Link to the Home page. Link to the Device page. Link to the Buttons page. Link to the Network page. Link to go to the SIP page. Link to the Multicast page. Link to the Sensor page. Link to the Audiofiles page. Link to the Events page.
Installing the VoIP Outdoor Intercom with Keypad 21 Intercom Setup 2.4.3 Using the Toggle Help Button The Toggle Help button allows you to see a short description of some of the settings on the webpage. To use the Toggle Help button, do the following: 1. Click on the Toggle Help button that is on the UI webpage. See Figure 2-12 and Figure 2-13. Figure 2-12. Toggle/Help Button 2.
Installing the VoIP Outdoor Intercom with Keypad 22 Intercom Setup 3. Move the mouse pointer to hover over the question mark ( page item will appear. See Figure 2-14. ), and a short description of the web Figure 2-14.
Installing the VoIP Outdoor Intercom with Keypad 23 Intercom Setup 2.4.4 Log in to the Configuration Home Page 1. Open your browser to the Intercom IP address. Note If the network does not have access to a DHCP server, the device will default to an IP address of 10.10.10.10. Note Make sure that the PC is on the same IP network as the Intercom.
Installing the VoIP Outdoor Intercom with Keypad 24 Intercom Setup Figure 2-15. Home Page 214100452 v11.3.
Installing the VoIP Outdoor Intercom with Keypad 25 Intercom Setup 3. On the Home page, review the setup details and navigation buttons described in Table 2-6. Note The question mark icon ( ) in the following table shows which web page items will be defined after the Toggle Help button is pressed. Table 2-6. Home Page Overview Web Page Item Description Admin Settings Username The username to access the web interface. Enter up to 25 characters. Password The password to access the web interface.
Installing the VoIP Outdoor Intercom with Keypad 26 Intercom Setup Table 2-6. Home Page Overview (continued) Web Page Item Description Export Settings Click Export to export the current configuration to a file. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Click on the Toggle Help button to see a short description of some of the web page items.
Installing the VoIP Outdoor Intercom with Keypad 27 Intercom Setup 2.4.5 Configure the Device 1. Click the Device menu button to open the Device page. See Figure 2-16. Figure 2-16.
Installing the VoIP Outdoor Intercom with Keypad 28 Intercom Setup 2. On the Device page, you may enter values for the parameters indicated in Table 2-7. Note The question mark icon ( ) in the following table shows which web page items will be defined after the Toggle Help button is pressed. Table 2-7. Device Configuration Parameters Web Page Item Description Volume Settings (0-9) SIP Volume Set the speaker volume for a SIP call. A value of 0 will mute the speaker during SIP calls.
Installing the VoIP Outdoor Intercom with Keypad 29 Intercom Setup Table 2-7. Device Configuration Parameters (continued) Web Page Item Description Relay Settings Activate Relay with DTMF Code Activates the relay when the DTMF Activation Code is entered on the phone during a SIP call with the device. RFC2833 DTMF payload types are supported. DTMF Activation Code Activation code used to activate the relay when entered on a phone during a SIP call with the device.
Installing the VoIP Outdoor Intercom with Keypad 30 Intercom Setup Table 2-7. Device Configuration Parameters (continued) Web Page Item Description Misc Settings Device Name Type the device name. Enter up to 25 characters. Auto-Answer Incoming Calls When selected, the device will automatically answer incoming calls.
Installing the VoIP Outdoor Intercom with Keypad 31 Intercom Setup 2.4.5.1 Time Zone Strings The posix time zone string tells the internal date and time utilities how to handle daylight savings time for different time zones. Table 2-8 shows some common strings. Table 2-8. Common Time Zone Strings Time Zone Time Zone String US Pacific time PST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00 US Mountain time MST7MDT,M3.2.0/2:00:00,M11.1.0/2:00:00 US Eastern Time EST5EDT,M3.2.0/2:00:00,M11.1.
Installing the VoIP Outdoor Intercom with Keypad 32 Intercom Setup Time Zone String Examples Table 2-10 has some more examples of time zone strings. Table 2-10. Time Zone String Examples Time Zone Time Zone String a Tokyo IST-9 Berlinb CET-1MET,M3.5.0/1:00,M10.5.0/1:00 a.Tokyo does not use daylight savings time. b.For Berlin, daylight savings time starts on the last Sunday in March at 01:00 UTC, and ends on the last Sunday in October at 01:00 UTC, and is one hour ahead of UTC.
Installing the VoIP Outdoor Intercom with Keypad 33 Intercom Setup Table 2-11. World GMT Table (continued) Operations Guide Time Zone City or Area Zone Crosses GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is.
Installing the VoIP Outdoor Intercom with Keypad 34 Intercom Setup 2.4.6 Configure the Button Parameters 1. Click the Button Config button to open the Button Configuration page. See Figure 2-18. Figure 2-18.
Installing the VoIP Outdoor Intercom with Keypad 35 Intercom Setup 2. On the Button Configuration page, you may enter values for the parameters indicated in Table 2-12. Table 2-12. Button Configuration Parameters Web Page Item Description Dial Mode Enable Telephone Operation Dial extensions like a normal telephone. Pressing the call button will start a dial tone. Pressing the call button in a call will cancel a call.
Installing the VoIP Outdoor Intercom with Keypad 36 Intercom Setup Table 2-12. Button Configuration Parameters (continued) Web Page Item Description Security Code 5 Up to eight digits using characters 0 through 9 and *. Security codes start with the pound key (#) and will be recognized when the user stops pressing buttons or hits the pound key again. Security Code 6 Up to eight digits using characters 0 through 9 and *.
Installing the VoIP Outdoor Intercom with Keypad 37 Intercom Setup Table 2-12. Button Configuration Parameters (continued) Web Page Item Description Keypad 7 Dial this extension when the 7 key is pressed. Keypad 8 Dial this extension when the 8 key is pressed. Keypad 9 Dial this extension when the 9 key is pressed. Keypad 0 Dial this extension when the 0 key is pressed. Keypad * Dial this extension when the * key is pressed. Keypad # Dial this extension when the # key is pressed.
Installing the VoIP Outdoor Intercom with Keypad 38 Intercom Setup Note The maximum number of total characters in the dial-out field is 25. 2.4.6.2 Triggering a Dial Out Call or Security Code You can instantly trigger a dial out call or security code by pressing the # key after dialing a number. Table 2-14 shows the various actions that result from different keypad input. Table 2-14.
Installing the VoIP Outdoor Intercom with Keypad 39 Intercom Setup 2.4.7 Configure the Network Parameters 1. Click the Network menu button to open the Network page (Figure 2-19). Figure 2-19.
Installing the VoIP Outdoor Intercom with Keypad 40 Intercom Setup 2. On the Network page, enter values for the parameters indicated in Table 2-15. Note The question mark icon ( ) in the following table shows which web page items will be defined after the Toggle Help button is pressed. Table 2-15. Network Configuration Parameters Web Page Item Description Stored Network Settings Addressing Mode Select either DHCP IP Addressing or Static Addressing by marking the appropriate radio button.
Installing the VoIP Outdoor Intercom with Keypad 41 Intercom Setup Table 2-15. Network Configuration Parameters (continued) Web Page Item Description Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Click on the Toggle Help button to see a short description of some of the web page items.
Installing the VoIP Outdoor Intercom with Keypad 42 Intercom Setup 2.4.8 Configure the SIP Parameters 1. Click on the SIP menu button to open the SIP page (Figure 2-20). Figure 2-20.
Installing the VoIP Outdoor Intercom with Keypad 43 Intercom Setup 2. On the SIP page, enter values for the parameters indicated in Table 2-16. Note The question mark icon ( ) in the following table shows which web page items will be defined after the Toggle Help button is pressed. Table 2-16. SIP Configuration Parameters Web Page Item Description SIP Settings Enable SIP Operation When enabled, the device will transmit, receive, and process SIP messages according to the configured SIP settings below.
Installing the VoIP Outdoor Intercom with Keypad 44 Intercom Setup Table 2-16. SIP Configuration Parameters (continued) Web Page Item Description Backup SIP User ID 2 Specify the SIP User ID for the second backup SIP Server. This parameter becomes the user portion of the SIP-URI for the device's extension on the second backup SIP server. Enter up to 64 alphanumeric characters. Backup SIP Auth ID 2 Specify the Authenticate ID for the second backup SIP server.
Installing the VoIP Outdoor Intercom with Keypad 45 Intercom Setup Table 2-16. SIP Configuration Parameters (continued) Web Page Item Description Remote SIP Port The Remote SIP Port is the port number the device will use as the destination port when sending SIP messages for the Nightringer extension. The default Remote SIP Port is 5060. The supported range is 0-65536. Enter up to 5 digits.
Installing the VoIP Outdoor Intercom with Keypad 46 Intercom Setup Table 2-16. SIP Configuration Parameters (continued) Web Page Item Description Click on the Toggle Help button to see a short description of some of the web page items. First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item.
Installing the VoIP Outdoor Intercom with Keypad 47 Intercom Setup 2.4.8.1 Point-to-Point Configuration When the device is set to not register with a SIP server (see Figure 2-21), it is possible to set the device to dial out to a single endpoint. In this case, the dial-out extension should be the IP address of the remote device. The device can also receive Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point Mode.
Installing the VoIP Outdoor Intercom with Keypad 48 Intercom Setup 2.4.9 Configure the Multicast Parameters The Multicast Configuration page allows the device to join up to ten paging zones for receiving ulaw/alaw encoded RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
Installing the VoIP Outdoor Intercom with Keypad 49 Intercom Setup 2. On the Multicast page, enter values for the parameters indicated in Table 2-17. Note The question mark icon ( ) in the following table shows which web page items will be defined after the Toggle Help button is pressed. Table 2-17. Multicast Configuration Parameters Web Page Item Description Enable Multicast Operation Enables or disables multicast operation. Priority Indicates the priority for the multicast group.
Installing the VoIP Outdoor Intercom with Keypad 50 Intercom Setup 2.4.10 Configure the Sensor Configuration Parameters The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state. There is an option on the Sensor page to trigger on an open or short condition on these pins. The door sensor alarm will be activated when the Door Open Timeout parameter has been met.
Installing the VoIP Outdoor Intercom with Keypad 51 Intercom Setup 2. On the Sensor page, enter values for the parameters indicated in Table 2-18. Note The question mark icon ( ) in the following table shows which web page items will be defined after the Toggle Help button is pressed. Table 2-18. Sensor Configuration Parameters Web Page Item Description Door Sensor Settings Door Sensor Normally Closed Select the inactive state of the door sensor.
Installing the VoIP Outdoor Intercom with Keypad 52 Intercom Setup Table 2-18. Sensor Configuration Parameters (continued) Web Page Item Description Click the Test Door Sensor button to test the door sensor. Click the Test Intrusion Sensor button to test the Intrusion sensor. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system.
Installing the VoIP Outdoor Intercom with Keypad 53 Intercom Setup 2.4.11 Configure the Audio Configuration Parameters The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom. 1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-24). Figure 2-24.
Installing the VoIP Outdoor Intercom with Keypad 54 Intercom Setup Figure 2-25.
Installing the VoIP Outdoor Intercom with Keypad 55 Intercom Setup 2. On the Audiofiles page, enter values for the parameters indicated in Table 2-19. Note The question mark icon ( ) in the following table shows which web page items will be defined after the Toggle Help button is pressed. Table 2-19.
Installing the VoIP Outdoor Intercom with Keypad 56 Intercom Setup Table 2-19. Audiofiles Configuration Parameters (continued) Web Page Item Description The Play button will play that audio file. The Delete button will delete any user uploaded audio and restore the stock audio file. The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files.
Installing the VoIP Outdoor Intercom with Keypad 57 Intercom Setup 2.4.11.1 User-created Audio Files User created audio files should be saved in the following format: RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-26 through Figure 2-28. Figure 2-26. Audacity 1 Figure 2-27.
Installing the VoIP Outdoor Intercom with Keypad 58 Intercom Setup When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-28.
Installing the VoIP Outdoor Intercom with Keypad 59 Intercom Setup 2.4.12 Configure the Events Parameters The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. 1. Click on the Events menu button to open the Events page (Figure 2-29). Figure 2-29.
Installing the VoIP Outdoor Intercom with Keypad 60 Intercom Setup 2. On the Events page, enter values for the parameters indicated in Table 2-20. Note The question mark icon ( ) in the following table shows which web page items will be defined after the Toggle Help button is pressed. Table 2-20. Events Configuration Parameters Web Page Item Description Enable Event Generation The device will send HTTP POST events to the specified remote server and port number whenever a certain action takes place.
Installing the VoIP Outdoor Intercom with Keypad 61 Intercom Setup Table 2-20. Events Configuration Parameters(continued) Web Page Item Description Event Server Server IP Address The IPv4 address of the event server in dotted decimal notation. Server Port Specify the event server port number. The supported range is 065536. Enter up to 5 digits. Server URL Generally, the destination URL is the name of the application that receives the events and the string in the HTTP POST command.
Installing the VoIP Outdoor Intercom with Keypad 62 Intercom Setup 2.4.12.1 Example Packets for Events The server and port are used to point to the listening server and the 'Remote Event Server URL' is the destination URL (typically the script running on the remote server that's used to parse and process the POST events). Note The XML is URL-encoded before transmission so the following examples are not completely accurate. Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.
Installing the VoIP Outdoor Intercom with Keypad 63 Intercom Setup User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded CALL_TERMINATED POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded
Installing the VoIP Outdoor Intercom with Keypad 64 Intercom Setup User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded RELAY_DEACTIVATED POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded
Installing the VoIP Outdoor Intercom with Keypad 65 Intercom Setup 2.4.13 Configure the Door Strike Relay The Door Strike Relay (DSR) is a network device designed to control an electronic door strike. The DSR is meant to be used as a replacement for (or an addition to) the on-board relay. In addition to being a drop-in 12 Amp relay, the DSR can monitor and record when the door is open or closed.
Installing the VoIP Outdoor Intercom with Keypad 66 Intercom Setup 2. On the DSR page, enter values for the parameters indicated in Table 2-21. Note The question mark icon ( ) in the following table shows which web page items will be defined after the Toggle Help button is pressed. Table 2-21. DSR Configuration Parameters Web Page Item Description Remote Relay Settings The settings in this section will activate an associated door strike relay.
Installing the VoIP Outdoor Intercom with Keypad 67 Intercom Setup Table 2-21. DSR Configuration Parameters (continued) Web Page Item Description Make call to extension When selected, the device will call an extension when the remote (DSR) door sensor is activated. Use the 'Dial Out Extension' field below to specify the extension the device will call.
Installing the VoIP Outdoor Intercom with Keypad 68 Intercom Setup Table 2-21. DSR Configuration Parameters (continued) Web Page Item Description Relay Status Note: The Relay Status section and settings (Figure 2-31) only appear on the webpage when there is an associated door strike relay. Door Shows the status of the door. Relay Shows the status of the remote relay. Click on the Kick Remote Relay button to activate the remote relay for a specified time. The time is equal to the DTMF timeout.
Installing the VoIP Outdoor Intercom with Keypad 69 Intercom Setup 2.4.14 Configure the Device (on the DSR page) 1. Click the View button on the DSR page to open the Device Configuration page (Figure 2-32). Figure 2-32.
Installing the VoIP Outdoor Intercom with Keypad 70 Intercom Setup 2. On the Device Configuration page, enter values for the parameters indicated in Table 2-22. Note The question mark icon ( ) in the following table shows which web page items will be defined after the Toggle Help button is pressed. Table 2-22. DSR Page Device Configuration Parameters Web Page Item Description Serial Number Displays the serial number of the door strike relay.
Installing the VoIP Outdoor Intercom with Keypad 71 Intercom Setup Table 2-22. DSR Page Device Configuration Parameters (continued) Web Page Item Description Current Time Sets the current time. Note: Be sure to save the current time by clicking on the Set Time button. Encryption Encryption can either be set to None or AES-256. Encryption Key Sets the AES encryption key. If encryption is currently enabled, the response to this command will be sent using the “old” key.
Installing the VoIP Outdoor Intercom with Keypad 72 Intercom Setup 2.4.15 Configure the Autoprovisioning Parameters Autoprovisioning can be used to automatically configure your device. The autoprovisioning file is an xml file with the device configuration. Values found in this file will override values stored in on-board memory. Note By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-33.
Installing the VoIP Outdoor Intercom with Keypad 73 Intercom Setup 2. On the Autoprovisioning page, you may enter values for the parameters indicated in Table 223. Note The question mark icon ( ) in the following table shows which web page items will be defined after the Toggle Help button is pressed. Table 2-23. Autoprovisioning Configuration Parameters Web Page Item Description Disable Autoprovisioning Prevent the device from automatically trying to download a configuration file. See Section 2.4.15.
Installing the VoIP Outdoor Intercom with Keypad 74 Intercom Setup Table 2-23. Autoprovisioning Configuration Parameters (continued) Web Page Item Description Click on the Reboot button to reboot the system. Click on the Toggle Help button to see a short description of some of the web page items. First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items.
Installing the VoIP Outdoor Intercom with Keypad 75 Intercom Setup You can download an autoprovisioning template file from the Autoprovisioning Page using the Download Template button (see Table 2-23). This file contains every configuration option that can be set on the board. Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files.
Installing the VoIP Outdoor Intercom with Keypad 76 Intercom Setup The Autoprovisioning Filename The autoprovisioning filename can contain a file, a file path, or a directory. Table 2-24. Autoprovisioning File Name Autoprovisioning Filename Autoprovisioning Server File Downloaded config.xml 10.0.1.3 10.0.1.3/config.xml /path/to/config.xml 10.0.1.3 10.0.1.3/path/to/config.xml subdirectory/path/ 10.0.1.3 10.0.1.3/subdirectory/path/0020f7020002.xml TFTP options may not support subdirectories.
Installing the VoIP Outdoor Intercom with Keypad 77 Intercom Setup Autoprovisioning Firmware Updates 505-uImage-ceilingspeaker 10.0.1.3 firmware_file_v9.3.0 firmware_file_v10.3.0 firmware_file_v10.3.
Installing the VoIP Outdoor Intercom with Keypad 78 Intercom Setup Autoprovisioning Example 1 Here's a simple example using four autoprovisioning files to configure two devices: We boot up two devices with mac addresses 00:20:f7:02:00:01 and 00:20:f7:02:00:02 (Device1 and Device2). The devices are set to use DHCP and that server provides an autoprovisioning server address with option 43. The address is “https://autoprovtest.server.net.” The files on this server are as follows: 000000cd.
Installing the VoIP Outdoor Intercom with Keypad 79 Intercom Setup Device2 goes through the same steps by setting its device name to CyberData Autoprovisioned, its SIP server to 10.0.0.253, and its port to 5060. When Device2 “sees” sip_[macaddress].xml, Device2 replaces it with its own mac address and downloads sip_0020f7020002.xml from “https://autoprovtest.server.net.” Device2 sets the SIP User ID to 500, the password to ext500, and the dialout extension to 555.
Installing the VoIP Outdoor Intercom with Keypad 80 Intercom Setup XML Files XML files can contain elements. If multiple DHCP options are specified, the device will try to download autoprovisioning files from each in turn. The device will only look for elements in the first file downloaded from each server. You can specify up to 20 elements in the first autoprovisioning file. There are numerous ways to change an element of the configuration(xml) file.
Installing the VoIP Outdoor Intercom with Keypad 81 Intercom Setup 2.4.15.2 Sample dhcpd.conf # # Sample configuration file for ISC dhcpd for Debian # ddns-update-style none; option domain-name "voiplab"; option domain-name-servers 10.0.0.252; option option-150 code 150 = ip-address; option ntp-servers north-america.pool.ntp.org; option space VendorInfo; option VendorInfo.text code 10 = { text }; authoritative; log-facility local7; subnet 10.0.0.0 netmask 255.0.0.
Installing the VoIP Outdoor Intercom with Keypad 82 Intercom Setup 2.4.15.3 Download Template Button The Download Template button allows the user to generate, download, edit, and then store an autoprovisioning template on the server that serves the autoprovisioning files for devices. To generate an autoprovisioning template directly from the device, complete the following steps: 1. On the Autoprovisioning page, click on the Download Template button. 2.
Installing the VoIP Outdoor Intercom with Keypad 83 Intercom Setup 2.5 Upgrade the Firmware and Reboot the Intercom Caution Equipment Hazard: Devices with a serial number that begins with 2141xxxxx can only run firmware versions 10.0.0 or later. GENERAL ALERT 2.5.1 Uploading the Firmware To upload the firmware from your computer: 1. Retrieve the latest Intercom firmware file from the VoIP Outdoor Intercom with Keypad Downloads page at: http://www.cyberdata.
Installing the VoIP Outdoor Intercom with Keypad 84 Intercom Setup 4. Click on the Firmware menu button to open the Firmware page. See Figure 2-35. Caution GENERAL ALERT Equipment Hazard: CyberData strongly recommends that you first reboot the device before attempting to upgrade the firmware of the device. See Section 2.5.2, "Reboot the Device". Figure 2-35. Firmware Page v11.3.0 5. Click on the Browse button, and then navigate to the location of the firmware file. 6. Select the firmware file. 7.
Installing the VoIP Outdoor Intercom with Keypad 85 Intercom Setup 2.5.2 Reboot the Device To reboot a Intercom, log in to the web page as instructed in Section 2.4.4, "Log in to the Configuration Home Page". 1. Click on the Reboot button on the Home page (Figure 2-36). A normal restart will occur. Figure 2-36. Home Page 214100452 v11.3.
Installing the VoIP Outdoor Intercom with Keypad 86 Intercom Setup 2.6 Command Interface Some functions on the device can be activated using simple POST commands to the web interface. The examples in Table 2-26 use the free unix utility, wget commands. However, any program that can send HTTP POST commands to the device should work. 2.6.1 Command Interface Post Commands Note These commands require an authenticated session (a valid username and password to work). Table 2-26.
Installing the VoIP Outdoor Intercom with Keypad 87 Intercom Setup Table 2-26. Command Interface Post Commands (continued) Device Action HTTP Post Commanda Play the "4" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audioconfig.cgi" --post-data "play_4=yes" Play the "5" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audioconfig.
Installing the VoIP Outdoor Intercom with Keypad 88 Intercom Setup Table 2-26. Command Interface Post Commands (continued) Device Action HTTP Post Commanda Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audioconfig.cgi" --post-data "play_doorajar=yes" Play the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.
Installing the VoIP Outdoor Intercom with Keypad 89 Intercom Setup Table 2-26. Command Interface Post Commands (continued) Device Action HTTP Post Commanda Play the "4" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audioconfig.cgi" --post-data "play_4=yes" Play the "5" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audioconfig.
Installing the VoIP Outdoor Intercom with Keypad 90 Intercom Setup Table 2-26. Command Interface Post Commands (continued) Device Action HTTP Post Commanda Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audioconfig.cgi" --post-data "play_doorajar=yes" Play the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.
Installing the VoIP Outdoor Intercom with Keypad 91 Intercom Setup Table 2-26. Command Interface Post Commands (continued) Device Action HTTP Post Commanda Delete the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audioconfig.
92 Appendix A: Mounting the VoIP Outdoor Intercom with Keypad A.1 Mount the Intercom Before you mount the Intercom, make sure that you have received all the parts for each Intercom. Refer to Table A-1. See Table A-2 and Table A-3 for optional accessories. Table A-1. Mounting Components (Part of the Accessory Kit) Quantity Part Name 6 Accessory Kit Security Torx MS 1 Mounting Component Security Torx Key Illustration Table A-2.
93 Mount the Intercom A.2 Dimensions 5.118 [130.00] 5.198 [132.03] Figure A-1. Unit Dimensions—Front and Side View 7.480 [190.00] 2.284 [58.01] DIMENSIONS ARE IN INCHES [MILLIMETER] Figure A-1. Unit Dimensions—Rear View with Mounting Hole Locations 3.740 [95.00] ø0.280 [ø7.11] (3 Places) ø0.854 [ø21.69] 0.869 [22.07] 1.690 [42.93] 1.690 [42.93] 3.380 [85.
94 Mount the Intercom Figure A-2. Shroud Dimensions and Mounting Hole Locations 7.638 [194.00] 4.254 [108.06] ø0.854 [ø21.69] 2.564 [65.13] ø0.280 [ø7.11] (3 PLACES) 3.434 [87.23] 3.380 [85.85] 3.819 [97.00] 7.638 [194.
95 0.118 [3.0] Minimum Distance 0.559 [14.21] 0.269 [6.83] 4.580 [116.33] 5.118 [130.00] ø0.156 [ø3.96] Through Hole 82 Degrees Countersunk (6 Places) 3.181 [80.80] 3.181 [80.80] Effective Range for Intrusion Sensor to Function Affix Reflective Surface Above Intrusion Sensor from 3 mm (Minimum) to 14 mm (Maximum) 2.043 [51.89] 7.480 [190.00] Dimensions are in Inches [Millimeter] 930809M Intrustion Sensor CyberData Corporation 0.551 [14.
96 JP10 0.551 [14.00] BOTTOM SIDE Effective Range for Intrusion Sensor to Function from 3 mm to 14 mm Instrusion Sensor J10 JP1 4.200 [106.68] J2 J7 J12 J1 J5 J3 J4 930809M J8 3.700 [93.98] TOP SIDE 0.118 [3.00] ø0.138 [ø3.51] Fits #6-32 Machine Screw (4 Places) 1.083 [27.52] CyberData Corporation Mount the Intercom Figure A-4. PCB Dimensions and Intrusion Sensor Range SW1 J9 J6 2.300 [58.42] 0.501 [12.73] 0.532 [13.53] Operations Guide 4.200 [106.
97 Overview of Installation Types A.3 Overview of Installation Types An overview of the installation types and the required components are provided in Table A-4. Table A-4.
98 Network Cable Entry Restrictions A.4 Network Cable Entry Restrictions A.4.1 Rear Conduit Network Cable Entry Restrictions (without Shroud) See Figure A-5 for the rear conduit cable entry restrictions (without Shroud). Figure A-5. Rear Conduit Network Cable Entry Restrictions—Without Shroud Add Spacer Here Network Cable, 1/2" Conduit & 1/2" Conduit Connector are not provided. A.4.
99 Service Loop Cable Routing A.5 Service Loop Cable Routing Figure A-7 and Figure A-8 illustrate how to route the cables to the Intercom to create a service loop. Figure A-7. Ground Cable Service Loop Routing Ground Lug Route Cable(s) inside Gang Box to Creates Service Loop Ground Cable (Not Provided) Nut (to Ground Lug Inside 3-Gang Box Figure A-8.
100 Securing the Intercom A.6 Securing the Intercom Use the four Security Torx screws to secure the Intercom. See Figure A-9. Figure A-9. Securing the Intercom Note: To mount the intercom, use methods compliant with local electrical codes. Network Cable & Ground Wire (Not Provided) Torx Key 3-Gang Box J1 Faceplate & PCB Assembly Torx Screws Caution GENERAL ALERT Operations Guide Equipment Hazard: Do not use an electric or power screwdriver to fasten the face plate and PCB assembly to the gang box.
101 Additional Mounting Options A.7 Additional Mounting Options A.7.1 Rear Conduit Mounting Option (Not Provided) Figure A-10 illustrates a rear conduit mounting option for the VoIP Outdoor Intercom with Keypad. Figure A-10. Optional Rear Conduit Mounting Note: To mount the intercom, use methods compliant with local electrical codes.
102 Additional Mounting Options A.7.2 Concrete Wall Mounting Option (Not Provided) Figure A-11 illustrates a concrete wall mounting option for the VoIP Outdoor Intercom with Keypad. Figure A-11.
103 Additional Mounting Options A.7.3 Goose Neck Mounting Option (Not Provided) Figure A-12 illustrates a gooseneck mounting option for the VoIP Outdoor Intercom with Keypad. Figure A-12. Optional Goose Neck Mounting Note: To mount the intercom, use methods compliant with local electrical codes.
104 Appendix B: Setting up a TFTP Server B.1 Set up a TFTP Server Autoprovisioning requires a TFTP server for hosting the configuration file. B.1.1 In a LINUX Environment To set up a TFTP server on LINUX: 1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that directory. 2. Run the following command where /tftpboot/ is the path to the directory you created in Step 1: the directory that contains the files to be uploaded. For example: in.
105 Appendix C: Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) To see a list of frequently asked questions for your product, do the following: 1. Go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/intercomkeypadv3/faqs.html 2. Go to the support page for your product, and click on the FAQs tab. C.2 Documentation The documentation for this product is released in an English language version only.
106 Contact Information C.3 Contact Information Contact CyberData Corporation 3 Justin Court Monterey, CA 93940 USA www.CyberData.net Phone: 800-CYBERDATA (800-292-3732) Fax: 831-373-4193 Sales Sales 831-373-2601 Extension 334 Technical Support The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website: http://www.cyberdata.net/support/contactsupportvoip.
107 Warranty C.4 Warranty CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail Within Warranty, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor. Should the product fail Out of the Warranty period, a flat rate repair charge of one half of the purchase price of the product will be assessed.
108 Warranty C.4.2 Warranty & RMA Returns outside of the United States If you purchased your equipment through an authorized international distributor or reseller, please contact them directly for product repairs. C.4.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.
109 Index commands 86 concrete wall mounting option (not provided) 102 conduit mounting option (not provided) 101 configurable parameters 28, 40, 43, 70 configuration audio 53 default IP settings 19 door sensor 50 intrusion sensor 50 network 39, 69 SIP 42 using Web interface 19 configuration home page 23 configuration page configurable parameters 28, 40, 70 connector functions 14 connector locations 14, 15 contact information 106 contact information for CyberData 106 Current Network Settings 40 current net
110 shroud dimensions and mounting hole locations 94 unit dimensions and intrusion sensor range without the gang box 95 unit dimensions—front and side view 93 unit dimensions—rear view and mounting hole locations 93 discovery utility program 23 DNS server 40 door sensor 50, 51, 66 activate local relay 66 activate relay 51 dial out extension 51, 67 door open timeout 51, 66 door sensor normally closed 51 flash button LED 51, 66 play audio locally 51, 66 door strike intermediate relay 12, 13 download autoprov
111 M MGROUP MGROUP Name 49 mounting 92 additional mounting options 101 concrete wall mounting option (not provided) 102 conduit mounting option (not provided) 101 goose neck mounting option (not provided) 103 illustration of intercom mounting process 92 mounting an intercom 92 mounting components (part of the accessory kit) 92 network cable entry restrictions 98 overview of installation types 97 rear conduit network cable entry restrictions (with shroud) 98 rear conduit network cable entry restrictions (w
112 U RTFM button 17 RTFM jumper 17, 18 RTP/AVP 4 S sales 106 securing the intercom 100 security code 38 sensor setup page 50, 65 sensor setup parameters 50 sensors 51, 66 server address, SIP 43 service 106 service loop cable routing 99 set time with external NTP server on boot 29 setting up an intercom 9 settings, default 17 shroud dimensions and mounting hole locations 94 SIP enable SIP operation 43 local SIP port 44 user ID 43 SIP (session initiation protocol) 4 SIP configuration 42 SIP Server 43 SIP
