The IP Endpoint Company VoIP V3 Outdoor Intercom with Keypad Operations Guide Part #011214 Document Part #930522C for Firmware Version 7.1.
PoE VoIP Intercom Operations Guide 930522C Part # 011214 COPYRIGHT NOTICE: © 2012, CyberData Corporation, ALL RIGHTS RESERVED. This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means (except for internal use by licensed customers), without prior express written permission of CyberData Corporation.
Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9.
Pictorial Alert Icons GENERAL ALERT General Alert This pictoral alert indicates a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard. Ground This pictoral alert indicates the Earth grounding connection point. Hazard Levels Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations.
Revision Information Revision 930522C, which corresponds to firmware version 7.1.7, was released on December 17, 2012 and has the following changes: • Updates Section 1.3, "Product Features". • Adds Figure 1-3, "Unit Dimensions and Intrusion Sensor Range without the Gang Box". • Adds Figure 1-4, "PCB Dimensions and Intrusion Sensor Range". • Adds Figure 2-1, "Intercom Components". • Updates Figure 2-3, "Intercom Connections". • Updates Section 2.3.
Contents i Chapter 1 Product Overview 1 1.1 How to Identify This Product .....................................................................................................1 1.2 Typical System Installation .......................................................................................................2 1.3 Product Features ......................................................................................................................3 1.4 Supported Protocols ..............................
ii B.1.1 In a LINUX Environment ..............................................................................................82 B.1.2 In a Windows Environment .........................................................................................82 Troubleshooting/Technical Support 83 C.1 Frequently Asked Questions (FAQ) ........................................................................................83 C.2 Documentation .........................................................................
1 1 Product Overview 1.1 How to Identify This Product To identify the VoIP V3 Outdoor Intercom with Keypad, look for a model number label similar to the one shown in Figure 1-1. The model number on the label should be 011214. Figure 1-1. Model Number Label WWW.CYBERDATA.
Product Overview 2 Typical System Installation 1.2 Typical System Installation The Voice-over-IP (VoIP) Intercom is a Power-over-Ethernet (PoE 802.3af) and Voice-over-IP (VoIP) two-way communications device that easily connects into existing local area networks (LANs) with a single cable connection. The intercom is compatible with most SIP-based IP PBX servers that comply with SIP RFC 3261. Figure 1-2 illustrates how the VoIP V3 Outdoor Intercom with Keypad can be installed as part of a VoIP phone system.
Product Overview 3 Product Features 1.3 Product Features The VoIP V3 Outdoor Intercom with Keypad has the following features: • 12-key keypad with backlight • Programmable speed dial • Optional Weather Shroud for even greater weather protection • Supports SRST (Survivable Remote Site Telephony) in a Cisco environment. SRST parameters are entered statically into the CyberData product's internal webpage. • SIP • Dual speeds of 10 Mbps and 100 Mbps • 802.
Product Overview 4 Supported Protocols 1.4 Supported Protocols The Intercom supports: • SIP • HTTP Web-based configuration • Provides an intuitive user interface for easy system configuration and verification of Intercom operations. • DHCP Client • Dynamically assigns IP addresses in addition to the option to use static addressing. • TFTP Client • Facilitates hosting for the Autoprovisioning configuration file. • RTP • RTP/AVP - Audio Video Profile • Audio Encodings PCMU (G.
Product Overview 5 Supported SIP Servers 1.6 Product Specifications Category Specification Output 1 Watt Peak Power Ethernet I/F 10/100 Mbps Protocol SIP RFC 3261 Compatible Power Input PoE 802.3af compliant or +12 to 24 VDC at 1000 mA (500 mA minimum) Operating Temperature -30 to 55 C (-22 to 131 F) Payload Types G711, A-law and µ-law Regulatory Compliance FCC Class A, UL 60950 Dimensions 6.5” x 4.5” x 1.
Product Overview 6 Supported SIP Servers 1.7 Dimensions 5.118 [130.00] 5.198 [132.03] Figure 1-1. Unit Dimensions—Front and Side View 7.480 [190.00] 2.284 [58.01] DIMENSIONS ARE IN INCHES [MILLIMETER] Figure 1-2. Shroud Dimensions and Mounting Hole Locations 7.638 [194.00] 4.254 [108.06] ø0.854 [ø21.69] 2.564 [65.13] ø0.280 [ø7.11] (3 PLACES) 3.434 [87.23] 3.380 [85.85] 3.819 [97.00] 7.638 [194.
CyberData Corporation Effective Range for Intrusion Sensor to Function Affix Reflective Surface Above Intrusion Sensor from 3 mm (Minimum) to 14 mm (Maximum) Intrustion Sensor 0.118 [3.0] 0.551 [14.0] ø0.156 [ø3.96] Through Hole 82 Degrees Countersunk (6 Places) 3.181 [80.80] 0.559 [14.21] 5.118 [130.00] 4.580 [116.33] 930522C 3.181 [80.80] 2.039 [51.80] 7.480 [190.00] Dimensions are in Inches [Millimeter] Operations Guide 0.269 [6.83] Product Overview 7 Supported SIP Servers Figure 1-3.
BOTTOM SIDE ø0.138 [ø3.51] Fits #6-32 Machine Screw (4 Places) 0.063 [1.60] TOP SIDE JP1 JP5 J4 JP10 SW1 < Intrusion Sensor > CyberData Corporation 1.169 [29.70] Effective Range for Intrusion Sensor to Function from 3 mm to 14 mm 0.551 [14.00] 0.118 [3.00] J7 J6 J5 J10 J2 4.200 [106.68] DIMENSIONS ARE IN INCHES [MILLIMETER] 930522C J3 0.063 [1.60] 2.300 [58.42] 0.591 [15.00] 0.516 [13.10] Operations Guide JP7 3.700 [93.98] J1 4.200 [106.
9 2 Installing the VoIP V3 Outdoor Intercom with Keypad 2.1 Parts List Table 2-1 illustrates the parts for the VoIP V3 Outdoor Intercom with Keypad. Table 2-1.
Installing the VoIP V3 Outdoor Intercom with Keypad 10 Intercom Components 2.2 Intercom Components Figure 2-1 shows the components of the Intercom . Figure 2-1. Intercom Components Microphone Hole Speaker Drain Hole Keypad See Section 2.2.2, "Dialing from the Keypad" for information about the functionality of the keypad. Call Button See Section 2.2.1, "Call Button and Indicator Light" for information about the functionality of the Call Button.
Installing the VoIP V3 Outdoor Intercom with Keypad 11 Intercom Components 2.2.1 Call Button and Indicator Light 2.2.1.1 Indicator Light Function • Upon initial power or reset, the indicator light will illuminate. • When the software has finished initialization, the indicator light will blink twice. • When a call is established (not just ringing), the indicator light will blink. • On the Device Configuration Page, there is an option called Button Lit When Idle.
Installing the VoIP V3 Outdoor Intercom with Keypad 12 Intercom Setup 2.3 Intercom Setup 2.3.1 Intercom Connections Figure 2-3 shows the pin connections on the J3 (terminal block). This terminal block can accept 16 AWG gauge wire. Note As an alternative to using PoE power, you can supply +12 to 24 VDC at 1000 mA (500 mA minimum) into the terminal block.
Installing the VoIP V3 Outdoor Intercom with Keypad 13 Intercom Setup 2.3.2 Connecting the Intercom to the Auxiliary Relay Warning Electrical Hazard: The VoIP Intercom enclosure is not rated for any AC voltages. GENERAL ALERT Warning Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes.
CyberData Corporation Example of External Relay (not supplied) Controlled Device Such As Electric Door Strike or Strobe Light Solid State or Mechanical Relay OUT High PIV UltraFast Switching Diode IN Output Contacts AC or DC rated Depending Upon Controlled Device Requirements - DC POWER SUPPLY MAX.
Installing the VoIP V3 Outdoor Intercom with Keypad 15 Intercom Setup 2.3.3 Identifying the Connector Locations and Functions See the following figures and tables to identify the board connector locations and functions. Figure 2-5. Connector Locations Table 2-2. Connector Functions Operations Guide Connector Function J1 PoE Network Connection (RJ-45 ethernet) J3 Terminal Block (see Figure 2-3) SW1 RTFM (see Section 2.3.
Installing the VoIP V3 Outdoor Intercom with Keypad 16 Intercom Setup Figure 2-6. Connector Locations Table 2-3. Connector Functions Operations Guide Connector Description Function J4 Console Factory only J5 J-Tag Factory only JP1 Reset Factory only JP7 Boot Mode Factory only JP5 WD Enable Not used JP7 Phy Mode Not Used JP10 Intrusion Disable Jumper Placing a jumper on JP10 will disable the intrusion detection circuit.
Installing the VoIP V3 Outdoor Intercom with Keypad 17 Intercom Setup Figure 2-7. Connector Locations Table 2-4.
Installing the VoIP V3 Outdoor Intercom with Keypad 18 Intercom Setup 2.3.4 Network Connectivity, and Data Rate When you plug in the Ethernet cable or power supply: • The square, green Link light above the Ethernet port indicates that the network connection has been established (see Figure 2-8). The Link light changes color to confirm the auto-negotiated baud rate: • This light is yellow at 10 Mbps. • It is orange at 100 Mbps. 2.3.4.
Installing the VoIP V3 Outdoor Intercom with Keypad 19 Intercom Setup 2.3.5 RTFM Button When the Intercom is operational and linked to the network, use the Reset Test Function Management (RTFM) button (see SW1 in Figure 2-9) on the Intercom board to announce and confirm the Intercom’s IP Address and test that the audio is working. Note You must do this test prior to final assembly. Figure 2-9. RTFM Button SW1 2.3.5.1 Announcing the IP Address To announce a device’s current IP address: 1.
Installing the VoIP V3 Outdoor Intercom with Keypad 20 Intercom Setup 2.3.5.2 Restoring the Factory Default Settings When troubleshooting configuration problems, it is sometimes convenient to restore the device to a known state. Note Each Intercom is delivered with factory set default values. To restore the factory default settings: 1. Press and hold the RTFM button (SW1) for more than five seconds. 2. The device announces that it is restoring the factory default settings.
Installing the VoIP V3 Outdoor Intercom with Keypad 21 Intercom Setup 2.4 Configure the Intercom Parameters To configure the Intercom online, use a standard web browser. Configure each Intercom and verify its operation before you mount it. When you are ready to mount an Intercom, refer to Appendix A, "Mounting the VoIP V3 Outdoor Intercom with Keypad" for instructions. 2.4.
Installing the VoIP V3 Outdoor Intercom with Keypad 22 Intercom Setup 2.4.2 Intercom Web Page Navigation Table 2-6 shows the navigation buttons that you will see on every Intercom web page. Table 2-6. V2 Paging Amplifier Web Page Navigation Web Page Item Description Link to the Home page. Link to the Device Configuration page. Link to the Networking page. Link to the SIP Configuration page. Link to the Button Configuration page. Link to the Nightringer Configuration page.
Installing the VoIP V3 Outdoor Intercom with Keypad 23 Intercom Setup 2.4.3 Log in to the Configuration Home Page 1. Open your browser to the Intercom IP address. Note If the network does not have access to a DHCP server, the device will default to an IP address of 10.10.10.10. Note Make sure that the PC is on the same IP network as the Intercom.
Installing the VoIP V3 Outdoor Intercom with Keypad 24 Intercom Setup Figure 2-11.
Installing the VoIP V3 Outdoor Intercom with Keypad 25 Intercom Setup 3. On the Home Page, review the setup details and navigation buttons described in Table 2-7. Table 2-7. Home Page Overview Web Page Item Description Device Settings Device Name Shows the device name. Change Username Type in this field to change the username. Change Password Type in this field to change the password. Re-enter Password Type the password again in this field to confirm the new password.
Installing the VoIP V3 Outdoor Intercom with Keypad 26 Intercom Setup 2.4.4 Configure the Device Parameters 1. Click the Device Configuration button to open the Device Configuration page. See Figure 212. Figure 2-12.
Installing the VoIP V3 Outdoor Intercom with Keypad 27 Intercom Setup 2. On the Device Configuration page, you may enter values for the parameters indicated in Table 2-8. Table 2-8. Device Configuration Parameters Web Page Item Description Volume Settings Speaker Volume Type the desired speaker volume level into this field. Microphone Gain Type the desired microphone gain level into this field. Relay Settings Activate Relay with DTMF Code When selected, the relay can be activated with a DTMF code.
Installing the VoIP V3 Outdoor Intercom with Keypad 28 Intercom Setup Table 2-8. Device Configuration Parameters (continued) Web Page Item Description Click on the Test Microphone button to do a microphone test. When the Test Microphone button is pressed, the following occurs: 1. The device will immediately start recording 3 seconds of audio. 2. The device will beep (indicating the end of recording). 3. The device will play back the recorded audio. Click on the Test Relay button to do a relay test.
Installing the VoIP V3 Outdoor Intercom with Keypad 29 Intercom Setup 2.4.5 Configure the Network Parameters 1. Click the Networking button to open the Network Configuration page (Figure 2-13). Figure 2-13.
Installing the VoIP V3 Outdoor Intercom with Keypad 30 Intercom Setup 2. On the Network Configuration page, enter values for the parameters indicated in Table 2-9. Table 2-9. Network Configuration Parameters Web Page Item Description Stored Network Settings Shows the settings stored in non-volatile memory. IP Addressing Select either DHCP IP Addressing or Static IP Addressing by marking the appropriate radio button. If you select Static, configure the remaining parameters indicated in Table 2-9.
Installing the VoIP V3 Outdoor Intercom with Keypad 31 Intercom Setup 2.4.6 Configure the SIP Parameters 1. Click SIP Config to open the SIP Configuration page (Figure 2-14). Note For specific server configurations, go to the following website address: http://www.cyberdata.net/support/server/index.html Figure 2-14.
Installing the VoIP V3 Outdoor Intercom with Keypad 32 Intercom Setup 2. On the SIP Configuration page, enter values for the parameters indicated in Table 2-10. Table 2-10. SIP Configuration Parameters Web Page Item Description Enable SIP Operation Enables or disables SIP operation. SIP Settings Primary SIP Server Use this field to set the address (in dotted decimal notation or as a canonical name) for the Primary SIP Server. This field can accept canonical names of up to 255 characters in length.
Installing the VoIP V3 Outdoor Intercom with Keypad 33 Intercom Setup Table 2-10. SIP Configuration Parameters (continued) Web Page Item Description Re-registration Interval (in seconds)* Type the SIP Registration lease time in minutes (default is 60 minutes) (8 character limit). Re-registration Interval (in seconds)* Call Disconnection Terminate call after delay (in seconds) Type the desired number of seconds that you want to transpire before a call is terminated.
Installing the VoIP V3 Outdoor Intercom with Keypad 34 Intercom Setup 2.4.6.1 Point-to-Point Configuration When the board is set to not register with a SIP server, it's possible to set the device to dial out to a single endpoint. To do this, do the following: 1. On the SIP Configuration page (Figure 2-15), make sure that the Register with a SIP Server parameter is not selected. Figure 2-15.
Installing the VoIP V3 Outdoor Intercom with Keypad 35 Intercom Setup 2. On the Button Configuration page (Figure 2-16 and Figure 2-17), type the IP address of the remote device that you want to contact into a Keypad or Call Button field (in either Speed Dial Mode or Security Dial Mode). Note There is no way to place a point-to-point call in Telephone Dial Mode or Cellphone Dial Mode. The Intercom can receive point-to-point calls in any mode.
Installing the VoIP V3 Outdoor Intercom with Keypad 36 Intercom Setup Figure 2-17.
Installing the VoIP V3 Outdoor Intercom with Keypad 37 Intercom Setup 2. On the Button Configuration page, you may enter values for the parameters indicated in Table 2-11. Table 2-11. Button Configuration Parameters Web Page Item Description Telephone Dial Mode Enable Telephone Operation Select Enable Telephone Operation to put the Intercom into Telephone Dial Mode. In Telephone Dial Mode, the Intercom will operate like a telephone: • To make a call in this mode, press the Call Button to go 'off-hook'.
Installing the VoIP V3 Outdoor Intercom with Keypad 38 Intercom Setup Table 2-11. Button Configuration Parameters (continued) Web Page Item Description Call Button Enter the desired dial-out extension number (64 character limit). Note: For information about dial-out extension strings and DTMF tones, see Section 2.4.7.1, "Dial Out Extension Strings and DTMF Tones (using rfc2833)".
Installing the VoIP V3 Outdoor Intercom with Keypad 39 Intercom Setup Table 2-11. Button Configuration Parameters (continued) Web Page Item Description Allow Telephone Dialout When the Allow Telephone Dialout option is enabled, you can use the keypad to place calls to a dialed extension. To call an extension, dial the number and wait. You can still enter security codes with the Allow Telephone Dialout option enabled by pressing the # key before entering the code.
Installing the VoIP V3 Outdoor Intercom with Keypad 40 Intercom Setup 2.4.7.1 Dial Out Extension Strings and DTMF Tones (using rfc2833) On the Button Configuration page, dial out extensions support the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds after a call is first established with a remote device. Subsequent commas will pause for 2 seconds. A pause of one second will be sent after each numerical digit. Table 2-12.
Installing the VoIP V3 Outdoor Intercom with Keypad 41 Intercom Setup 2.4.8 Configure the Night Ringer Parameters When the Nightringer is enabled, the Intercom will register as a second SIP extension. Registration does not have to be to the same server as the primary SIP registration. Any calls made to the Nightringer extension will cause the Intercom to play a ring tone. There is no way to answer this call.
Installing the VoIP V3 Outdoor Intercom with Keypad 42 Intercom Setup 2. On the Nightringer Configuration page, enter values for the parameters indicated in Table 2-14. Table 2-14. Nightringer Configuration Parameters Web Page Item Description Enable Nightringer When the nightringer is enabled, the device will attempt to register a second extension with the SIP server. Any calls made to this extension will play a ringtone.
Installing the VoIP V3 Outdoor Intercom with Keypad 43 Intercom Setup 2.4.9 Configure the Sensor Parameters The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state. There is an option on the Sensor Configuration page to trigger on an open or short condition on these pins. The door sensor alarm will be activated when the Door Open Timeout parameter has been met.
Installing the VoIP V3 Outdoor Intercom with Keypad 44 Intercom Setup 1. Click Sensor Config to open the Sensor Configuration page (Figure 2-19). Figure 2-19.
Installing the VoIP V3 Outdoor Intercom with Keypad 45 Intercom Setup 2. On the Sensor Configuration page, enter values for the parameters indicated in Table 2-15. Table 2-15. Sensor Configuration Parameters Web Page Item Description Door Sensor Settings Door Sensor Normally Closed Select the inactive state of the door sensors. Door Open Timeout (in seconds) Select the number of seconds that you want to pass before the door sensor is activated.
Installing the VoIP V3 Outdoor Intercom with Keypad 46 Intercom Setup 2.4.10 Configure the Multicast Parameters Multicast groups use multicasting to create public address paging zones. Multicasting is based on the concept of a group. Multicast addresses specify an arbitrary group of IP hosts that have joined the group and want to receive traffic sent to the group. Group members send IGMP messages to their local multicast routers, allowing the group traffic traversal from the source.
Installing the VoIP V3 Outdoor Intercom with Keypad 47 Intercom Setup 2. On the Multicast Configuration page, enter values for the parameters indicated in Table 2-16. Table 2-16. Multicast Configuration Parameters Web Page Item Description Enable Multicast Operation Enables or disables multicast operation. Device Settings Priority Indicates the priority for the multicast group. Priority 9 is the highest (emergency streams). 0 is the lowest (background music). See Section 2.4.10.
Installing the VoIP V3 Outdoor Intercom with Keypad 48 Intercom Setup 2.4.11 Configure the Audio Parameters The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom. 1. Click Audio Config to open the Audio Configuration page (Figure 2-21). Figure 2-21.
Installing the VoIP V3 Outdoor Intercom with Keypad 49 Intercom Setup Figure 2-22. Audio Configuration Page (continued) 2. On the Audio Configuration page, enter values for the parameters indicated in Table 2-15.
Installing the VoIP V3 Outdoor Intercom with Keypad 50 Intercom Setup Note Each entry on the Audio Configuration page replaces one of the stock audio files on the board. When the input box displays the word default, the Intercom is using the stock audio file. If that file is replaced with a user file, it will display the uploaded filename. Table 2-17.
Installing the VoIP V3 Outdoor Intercom with Keypad 51 Intercom Setup Table 2-17. Audio Configuration Parameters (continued) Web Page Item Description The Play button will play that audio file. The Delete button will delete any user uploaded audio and restore the stock audio file. The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing useruploaded audio files.
Installing the VoIP V3 Outdoor Intercom with Keypad 52 Intercom Setup 2.4.11.1 User-created Audio Files User created audio files should be saved in the following format: RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-23 through Figure 2-25. Figure 2-23. Audacity 1 Figure 2-24.
Installing the VoIP V3 Outdoor Intercom with Keypad 53 Intercom Setup When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-25.
Installing the VoIP V3 Outdoor Intercom with Keypad 54 Intercom Setup 2.4.12 Configure the Event Parameters Click the Event Config button to open the Event Configuration page. The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-26.
Installing the VoIP V3 Outdoor Intercom with Keypad 55 Intercom Setup Table 2-18 shows the web page items on the Event Configuration page. Table 2-18. Event Configuration Web Page Item Description Enable Event Generation When selected, Event Generation is enabled. Remote Event Server Remote Event Server IP Type the Remote Event Server IP address. (64 character limit) Remote Event Server Port Type the Remote Event Server port number.
Installing the VoIP V3 Outdoor Intercom with Keypad 56 Intercom Setup 2.4.12.1 Example Packets for Events The server and port are used to point to the listening server and the 'Remote Event Server URL' is the destination URL (typically the script running on the remote server that's used to parse and process the POST events). Note The XML is URL-encoded before transmission so the following examples are not completely accurate. Here are example packets for every event: POST xmlparse_engine HTTP/1.
Installing the VoIP V3 Outdoor Intercom with Keypad 57 Intercom Setup Content-Type: application/x-www-form-urlencoded CALL_TERMINATED POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded
Installing the VoIP V3 Outdoor Intercom with Keypad 58 Intercom Setup RELAY_DEACTIVATED POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded NIGHTRINGING POST xmlparse_engine HTTP/1.1 Host: 10.0.3.
Installing the VoIP V3 Outdoor Intercom with Keypad 59 Intercom Setup 2.4.13 Configure the Autoprovisioning Parameters 1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page. See Figure 2-27. Figure 2-27.
Installing the VoIP V3 Outdoor Intercom with Keypad 60 Intercom Setup 2. On the Autoprovisioning Configuration page, you may enter values for the parameters indicated in Table 2-19. Table 2-19. Autoprovisioning Configuration Parameters Web Page Item Description Autoprovisioning Enable Autoprovisioning See Section 2.4.13.1, "Autoprovisioning". Get Autoprovisioning from DHCP See Section 2.4.13.1, "Autoprovisioning". Autoprovisioning Server (IP Address) See Section 2.4.13.
Installing the VoIP V3 Outdoor Intercom with Keypad 61 Intercom Setup To set up a Linux DHCPD server to serve autoprovisioning information (in this case using option 150), here's an example: # dhcpd.conf # # Configuration file for ISC dhcpd (see 'man dhcpd.conf') # ddns-update-style ad-hoc; option option-150 code 150 = ip-address; subnet 10.0.0.0 netmask 255.0.0.0 { max-lease-time 120; default-lease-time 120; option routers option subnet-mask 10.0.0.1; 255.0.0.
Installing the VoIP V3 Outdoor Intercom with Keypad 62 Intercom Setup Autoprovisioned Audio Files Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be downloaded once for each device. Loading many audio files to the device from the web page could cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh the page. The device uses the file name to determine when to download a new audio file.
Installing the VoIP V3 Outdoor Intercom with Keypad 63 Intercom Setup 2.5 Upgrade the Firmware and Reboot the Intercom Caution Equipment Hazard: V3 devices like the VoIP V3 Outdoor Intercom with Keypad cannot use firmware 6.x.x or earlier, and older V1 and V2 devices cannot use firmware 7.x.x or later. GENERAL ALERT To upload the firmware from your computer: 1. Retrieve the latest Intercom firmware file from the VoIP V3 Outdoor Intercom with Keypad Downloads page at: http://www.cyberdata.
Installing the VoIP V3 Outdoor Intercom with Keypad 64 Intercom Setup Figure 2-28. Upgrade Firmware Page 5. Select Browse, and then navigate to the location of the Intercom firmware file. 6. Click Submit. Note This starts the upgrade process. Once the Intercom has uploaded the file, the Uploading Firmware countdown page appears, indicating that the firmware is being written to flash. The Intercom will automatically reboot when the upload is complete.
Installing the VoIP V3 Outdoor Intercom with Keypad 65 Intercom Setup 2.5.1 Reboot the Intercom To reboot a Intercom, log in to the web page as instructed in Section 2.4.3, "Log in to the Configuration Home Page". 1. Click Reboot (Figure 2-29). A normal restart will occur. Figure 2-29.
Installing the VoIP V3 Outdoor Intercom with Keypad 66 Intercom Setup 2.6 Command Interface Some functions on the device can be activated using simple POST commands to the web interface. The examples in Table 2-21 use the free unix utility, wget commands. However, any program that can send HTTP POST commands to the device should work. 2.6.1 Command Interface Post Commands Note These commands require an authenticated session (a valid username and password to work). Table 2-21.
Installing the VoIP V3 Outdoor Intercom with Keypad 67 Intercom Setup Table 2-21. Command Interface Post Commands (continued) HTTP Post Command a Device Action Play the "4" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_4=yes" Play the "5" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.
Installing the VoIP V3 Outdoor Intercom with Keypad 68 Intercom Setup Table 2-21. Command Interface Post Commands (continued) HTTP Post Command a Device Action Play the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_nightring=yes" Delete the "0" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.
Installing the VoIP V3 Outdoor Intercom with Keypad 69 Intercom Setup Table 2-21. Command Interface Post Commands (continued) HTTP Post Command a Device Action Delete the "Ringback tone" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_ringback=yes" Delete the "Ring tone" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.
70 Appendix A: Mounting the VoIP V3 Outdoor Intercom with Keypad A.1 Mount the Intercom Before you mount the Intercom, make sure that you have received all the parts for each Intercom. Refer to Table A-1. See Table A-2 and Table A-3 for optional accessories. Table A-1. Mounting Components (Part of the Accessory Kit) Quantity Part Name 6 Accessory Kit Security Torx MS 1 Mounting Component Security Torx Key Illustration Table A-2.
71 Mount the Intercom A.2 Dimensions 5.118 [130.00] 5.198 [132.03] Figure A-1. Unit Dimensions—Front and Side View 7.480 [190.00] 2.284 [58.01] DIMENSIONS ARE IN INCHES [MILLIMETER] Figure A-1. Unit Dimensions—Rear View with Mounting Hole Locations 3.740 [95.00] ø0.280 [ø7.11] (3 Places) ø0.854 [ø21.69] 0.869 [22.07] 1.690 [42.93] 1.690 [42.93] 3.380 [85.
72 Mount the Intercom Figure A-2. Shroud Dimensions and Mounting Hole Locations 7.638 [194.00] 4.254 [108.06] ø0.854 [ø21.69] 2.564 [65.13] ø0.280 [ø7.11] (3 PLACES) 3.434 [87.23] 3.380 [85.85] 3.819 [97.00] 7.638 [194.
73 CyberData Corporation Effective Range for Intrusion Sensor to Function Affix Reflective Surface Above Intrusion Sensor from 3 mm (Minimum) to 14 mm (Maximum) Intrustion Sensor 0.118 [3.0] 0.551 [14.0] ø0.156 [ø3.96] Through Hole 82 Degrees Countersunk (6 Places) 3.181 [80.80] 0.559 [14.21] 5.118 [130.00] 4.580 [116.33] 930522C 3.181 [80.80] 2.039 [51.80] 7.480 [190.00] Dimensions are in Inches [Millimeter] Operations Guide 0.269 [6.83] Mount the Intercom Figure A-3.
74 BOTTOM SIDE ø0.138 [ø3.51] Fits #6-32 Machine Screw (4 Places) 0.063 [1.60] TOP SIDE JP1 JP5 J4 JP10 SW1 < Intrusion Sensor > CyberData Corporation 1.169 [29.70] Effective Range for Intrusion Sensor to Function from 3 mm to 14 mm 0.551 [14.00] 0.118 [3.00] J7 J6 J5 J10 J2 4.200 [106.68] DIMENSIONS ARE IN INCHES [MILLIMETER] 930522C J3 0.063 [1.60] 2.300 [58.42] 0.591 [15.00] 0.516 [13.10] Operations Guide JP7 3.700 [93.98] J1 4.200 [106.68] Mount the Intercom Figure A-4.
75 Overview of Installation Types A.3 Overview of Installation Types An overview of the installation types and the required components are provided in Table A-4. Table A-4.
76 Network Cable Entry Restrictions A.4 Network Cable Entry Restrictions A.4.1 Rear Conduit Network Cable Entry Restrictions (without Shroud) See Figure A-5 for the rear conduit cable entry restrictions (without Shroud). Figure A-5. Rear Conduit Network Cable Entry Restrictions—Without Shroud Spacer 1/2" Conduit Connector (Not Provided) 1/2" Conduit (Not Provided) Network Cable (Not Provided) A.4.
77 Service Loop Cable Routing A.5 Service Loop Cable Routing Figure A-7 and Figure A-8 illustrate how to route the cables to the Intercom to create a service loop. Figure A-7. Ground Cable Service Loop Routing Ground Lug Route Cable(s) inside Gang Box to Creates Service Loop Ground Cable (Not Provided) Nut (to Ground Lug Inside 3-Gang Box Figure A-8.
78 Securing the Intercom A.6 Securing the Intercom Use the four Security Torx screws to secure the Intercom. See Figure A-9. Figure A-9. Securing the Intercom Note: To mount the intercom, use methods compliant with local electrical codes. Torx Key 3-Gang Box Faceplate & PCB Assembly Torx Screws Caution GENERAL ALERT Operations Guide Equipment Hazard: Do not use an electric or power screwdriver to fasten the face plate and PCB assembly to the gang box.
79 Additional Mounting Options A.7 Additional Mounting Options A.7.1 Rear Conduit Mounting Option (Not Provided) Figure A-10 illustrates a rear conduit mounting option for the VoIP V3 Outdoor Intercom with Keypad. Figure A-10. Optional Rear Conduit Mounting Note: To mount the intercom, use methods compliant with local electrical codes.
80 Additional Mounting Options A.7.2 Concrete Wall Mounting Option (Not Provided) Figure A-11 illustrates a concrete wall mounting option for the VoIP V3 Outdoor Intercom with Keypad. Figure A-11.
81 Additional Mounting Options A.7.3 Goose Neck Mounting Option (Not Provided) Figure A-12 illustrates a gooseneck mounting option for the VoIP V3 Outdoor Intercom with Keypad. Figure A-12. Optional Goose Neck Mounting Note: To mount the intercom, use methods compliant with local electrical codes.
82 Appendix B: Setting up a TFTP Server B.1 Set up a TFTP Server Autoprovisioning requires a TFTP server for hosting the configuration file. B.1.1 In a LINUX Environment To set up a TFTP server on LINUX: 1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that directory. 2. Run the following command where /tftpboot/ is the path to the directory you created in Step 1: the directory that contains the files to be uploaded. For example: in.
83 Appendix C: Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) To see a list of frequently asked questions for your product, do the following: 1. Go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/intercomkeypadv3/faqs.html 2. Go to the support page for your product, and click on the FAQs tab. C.2 Documentation The documentation for this product is released in an English language version only.
84 Contact Information C.3 Contact Information Contact CyberData Corporation 3 Justin Court Monterey, CA 93940 USA www.CyberData.net Phone: 800-CYBERDATA (800-292-3732) Fax: 831-373-4193 Sales Sales 831-373-2601 Extension 334 Technical Support The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website: http://www.cyberdata.net/support/contactsupportvoip.html Phone: (831) 373-2601, Ext. 333 Email: support@cyberdata.
85 Warranty C.4 Warranty CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail within the warranty period, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor. Should the product fail out-of-warranty, a flat rate repair charge of one half of the purchase price of the product will be assessed.
86 Warranty C.4.4 Return and Restocking Policy For our authorized distributors and resellers, please refer to your CyberData Service Agreement for information on our return guidelines and procedures. For End Users, please contact the company that you purchased your equipment from for their return policy. C.4.5 Warranty and RMA Returns Page The most recent warranty and RMA information is available at the CyberData Warranty and RMA Returns Page at the following web address: http://www.cyberdata.
87 Index the web access password 26 Cisco SRST 32 command interface 66 commands 66 concrete wall mounting option (not provided) 80 conduit mounting option (not provided) 79 configurable parameters 25, 27, 30, 32, 64 configuration audio 48 default IP settings 21 door sensor 43 intrusion sensor 43 SIP 31 using Web interface 21 configuration home page 23 configuration page configurable parameters 25, 27, 30 connector functions 15 connector locations 15, 16, 17 contact information 84 contact information for Cy
88 pcb dimensions and intrusion sensor range 8, 74 shroud dimensions and mounting hole locations 6, 72 unit dimensions and intrusion sensor range without the gang box 7, 73 unit dimensions—front and side view 6, 71 unit dimensions—rear view and mounting hole locations 71 discovery utility program 23 DNS server 30 door sensor 43, 45, 50 activate relay 45 door open timeout 45 door sensor normally closed 45 flash button LED 45 play audio locally 45 DTMF tones 40 DTMF tones (using rfc2833) 40 dual speeds 18 E
89 MGROUP Name 47 mounting 70 additional mounting options 79 concrete wall mounting option (not provided) 80 conduit mounting option (not provided) 79 goose neck mounting option (not provided) 81 illustration of intercom mounting process 70 mounting an intercom 70 mounting components (part of the accessory kit) 70 network cable entry restrictions 76 overview of installation types 75 rear conduit network cable entry restrictions (with shroud) 76 rear conduit network cable entry restrictions (without shroud)
90 securing the intercom 78 security code 40 sensor setup page 44 sensor setup parameters 43 sensors 45 server address, SIP 32 service 84 service loop cable routing 77 setting up an intercom 12 settings, default 20 shroud dimensions and mounting hole locations 6, 72 SIP enable SIP operation 32 local SIP port 32 user ID 32 SIP (session initiation protocol) 4 SIP configuration 31 SIP Server 32 SIP configuration parameters outbound proxy 32 registration and expiration, SIP server lease 33, 42 user ID, SIP 32
