The IP Endpoint Company VoIP Singlewire-enabled V2 Push-to-Talk Speaker Operations Guide Part Number 011182, RAL 9002, Gray White, Standard 011183, RAL 9003, Signal White, Optional Document Part #930463A for Firmware Version 2.0.
VoIP Singlewire-enabled V2 Push-to-Talk Speaker Operations Guide 930463A Part # 011182, RAL 9002, Gray White, Standard 011183, RAL 9003, Signal White, Optional COPYRIGHT NOTICE: © 2012, CyberData Corporation, ALL RIGHTS RESERVED. This manual and related materials are the copyrighted property of CyberData Corporation.
Revision History Revision 930463A, which corresponds to firmware version 2.0.5, is the first release and was released on April 9, 2012 .
Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9.
Pictorial Alert Icons GENERAL ALERT General Alert This pictoral alert indicates a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard. Ground This pictoral alert indicates the Earth grounding connection point. Hazard Levels Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations.
Abbreviations and Terms Abbreviation or Term Definition A-law A standard companding algorithm, used in European digital communications systems to optimize, i.e., modify, the dynamic range of an analog signal for digitizing. AVP Audio Video Profile Cat 5 TIA/EIA-568-B Category 5 DHCP Dynamic Host Configuration Protocol LAN Local Area Network LED Light Emitting Diode Mbps Megabytes per Second. NTP Network Time Protocol PBX Private Branch Exchange PoE Power over Ethernet (as per IEEE 802.
i Contents Chapter 1 Product Overview 1 1.1 How to Identify This Product ..............................................................................................................2 1.2 Installation ...............................................................................................................................................3 1.3 Product Features .....................................................................................................................................3 1.
1 1 Product Overview The CyberData Singlewire-enabled Push-to-Talk speaker enables two-way conversations using the Singlewire Push-to-Talk application running on the phone. The Singlewire-enabled Speaker easily connects into local area networks with a single CAT5/6 cable from your PoE switch. Its small footprint allows the speaker to be mounted almost anywhere with multiple mounting options available.
Product Overview 2 How to Identify This Product 1.1 How to Identify This Product To identify the VoIP Singlewire-enabled V2 Push-to-Talk Speaker, look for a model number label similar to the one shown in Figure 1-2. The model number on the label should be one of the following: • 011182, RAL 9002, Gray White, Standard Color • 011183, RAL 9003, Signal White, Optional Color Figure 1-2. Model Number Label WWW.CYBERDATA.
Product Overview 3 Installation 1.2 Installation Figure 1-3 illustrates a typical configurations for the Singlewire-enabled Speaker. Figure 1-3. Typical Installation 802.3af Compliant Ethernet Switch 1 Remote Call Button 2 Speaker 3 4 5 6 Speaker IP Phone InformaCast Server See the following sections for other installation options: ● Section 2.2.1.3, "Running the Singlewire-enabled Speaker with Auxiliary Power" ● Section 2.2.2.
Product Overview 4 Supported Protocols 1.4 Supported Protocols The Singlewire-enabled Speaker supports: • Multicast • DHCP Client Dynamically assigns IP addresses in addition to the option to use static addressing. • InformaCast Version 4.0 and greater • TFTP Client Facilitates Web-based firmware upgrades of the latest speaker capabilities. • RTP • Audio Encodings PCMU (G.711 mu-law) PCMA (G.711 A-law) Packet Time 20 ms 1.
Product Overview 5 Dimensions 1.6 Dimensions Figure 1-4 shows the dimensions for the Singlewire-enabled Speaker. Figure 1-4. Dimensions 3.0 [75] Operations Guide 9.
Product Overview 6 Starting a Push-to-Talk Session from an IP Phone (Summary) 1.7 Starting a Push-to-Talk Session from an IP Phone (Summary) To start a push-to-talk session from an IP phone: 1. Make sure that the Cisco environment is set it up with the Intercom Service. 2. On the Cisco IP phone, select the Service button. 3. Select the Informacast Intercom Service. 4. On the Cisco IP phone, dial the extension number for the Speaker that you want to call. 5.
Product Overview 7 Starting a Push-to-Talk Session from an IP Phone (Detailed) 1.9 Starting a Push-to-Talk Session from an IP Phone (Detailed) To start a Push-to-Talk Session from an IP Phone: 1. Press the Services button. In the Phone window, you will see the words Informacast Intercom listed under Services. 2. Press the button under the word Select in the phone window. Figure 2.
Product Overview 8 Starting a Push-to-Talk Session from an IP Phone (Detailed) 3. When the words Speaker Selection and Dial Code appear in the phone window, use the keypad to enter the dial code for the preconfigured Push-to-Talk speaker that you want to call. 4. After entering the dial code, press the button under the word Submit in the phone window to call the speaker. Figure 3.
Product Overview 9 Starting a Push-to-Talk Session from an IP Phone (Detailed) 5. When the words Talking to “Speaker Name” appear in the phone window, the speaker is in Talking Mode. A person at the speaker can begin talking to the phone. Figure 4.
Product Overview 10 Starting a Push-to-Talk Session from an IP Phone (Detailed) 6. If you want to switch the speaker to Listening Mode, the person at the phone must press the button under the word Listen that is in the phone window. Figure 5.
Product Overview 11 Starting a Push-to-Talk Session from an IP Phone (Detailed) 7. When the words Listening to “Speaker Name” appear in the phone window, the speaker is in Listening Mode. A person at the speaker can begin listening to someone talking through the phone. 8. If you want to switch the speaker back to Talking Mode, the person at the phone must press the button under the word Talk that is in the phone window. Figure 6.
Product Overview 12 Starting a Push-to-Talk Session from an IP Phone (Detailed) 9. To end the call at any time, the person at the phone must press the button under the word Exit in the phone window. Figure 7.
Product Overview 13 Starting a Push-to-Talk Session from an IP Phone (Detailed) 10. The person at the phone must then press the button under the word Exit in the phone window again to return to the Home screen. Figure 8.
Product Overview 14 Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed) 1.10 Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed) To start a Push-to-Talk Session from a Push-to-Talk Speaker: 1. The person at the preconfigured Push-to-Talk speaker must press the Remote Call Button. The speaker will immediately call a specific IP phone. Figure 9.
Product Overview 15 Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed) 2. When the words Talking to Talkback Test appear in the phone window, the speaker is in Talking Mode. A person at the speaker can begin talking to the phone. Figure 10.
Product Overview 16 Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed) 3. If you want to switch the speaker to Listening Mode, the person at the phone must press the button under the word Listen that is in the phone window. Figure 11.
Product Overview 17 Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed) 4. When the words Listening to Talkback Test appear in the phone window, the speaker is in Listening Mode. The person at the speaker can begin listening to someone talking through the phone. 5. If you want to switch the speaker back to Talking Mode, the person at the phone must press the button under the word Talk that is in the phone window. Figure 12.
Product Overview 18 Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed) 6. To end the call at any time, the person at the phone must press the button under the word Exit in the phone window. Figure 13.
Product Overview 19 Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed) 7. The person at the phone must then press the button under the word Exit in the phone window again to return to the Home screen. Figure 14.
20 2 Installing the Singlewire-enabled Speaker 2.1 Parts List Table 2-1 illustrates the parts for each speaker and includes kits for the drop ceiling and drywall mounting. Note The installation template for the Singlewire-enabled Speaker is located on the Installation Quick Reference Guide that is included in the packaging with each speaker. Table 2-1.
Installing the Singlewire-enabled Speaker 21 Set Up and Test the Speaker 2.2 Set Up and Test the Speaker Set up and configure each speaker before you mount it. CyberData delivers each speaker with the following factory default values: Table 2-2. Factory Network Default Settings—Default of Network Parameter Factory Default Setting IP Addressing IP Address DHCP a 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Maska 255.0.0.0 Default Gatewaya 10.0.0.1 a.
Installing the Singlewire-enabled Speaker 22 Set Up and Test the Speaker 2.2.1.2 Singlewire-enabled Speaker (with PoE Injector) to a 802.3af Compliant PoE Switch In Figure 2-2, if a PoE switch is not available, you will need a PoE Injector, part #010867A (ordered separately). A PoE Injector is a power supply solution for those who have a standard Non PoE Switch. Figure 2-2.
Installing the Singlewire-enabled Speaker 23 Set Up and Test the Speaker 2.2.1.3 Running the Singlewire-enabled Speaker with Auxiliary Power In Figure 2-3, the power for the Singlewire-enabled Speaker can either come from an 802.3af Network connection or from an external source. Figure 2-3.
Installing the Singlewire-enabled Speaker 24 Set Up and Test the Speaker 2.2.2 Installation Options Figure 2-5 through Figure 2-6 illustrates various installation options for the Singlewire-enabled Speaker. 2.2.2.1 Singlewire-enabled Speaker with Remote Call Button In Figure 2-4, when you press the remote call button, the speaker will initiate a SIP call to a predetermined extension. When you call the Speaker from a remote phone and auto-answer is not enabled, the LED on the remote button will blink.
Installing the Singlewire-enabled Speaker 25 Set Up and Test the Speaker 2.2.2.2 Singlewire-enabled Speaker with Extra Speaker Connection In Figure 2-5, the Singlewire-enabled Speaker supports an amplified audio output for a second analog speaker. While the total speaker wattage is the same, by connecting a low cost analog speaker, additional coverage can be realized. Speaker Setup When using the second speaker connection, the digital volume control needs to be set to less than level 8 while making pages.
Installing the Singlewire-enabled Speaker 26 Set Up and Test the Speaker 2.2.2.3 Singlewire-enabled Speaker with Line Out In Figure 2-6, for areas that require more speaker volume, the Singlewire-enabled Speaker can be connected directly to an auxiliary amplifier to drive additional horns or speakers. This is done through the line-out connection. Figure 2-6. Singlewire-enabled Speaker with Line Out Line Out: Output Signal Amplitudes 2.0 VPP maximum Output Level +2dBm nominal Total Harmonic Distortion 0.
Installing the Singlewire-enabled Speaker 27 Set Up and Test the Speaker 2.2.3 Confirm that the Speaker is Operational and Linked to the Network After connecting the speaker to the 802.3af compliant Ethernet hub, the LEDs on the speaker face confirm that the speaker is operational and linked to the network. Figure 2-7. Status and Activity LEDs Network Link/Activity (Yellow) Speaker Status (Green) 2.2.3.1 Status LED After supplying power to the speaker: 1.
Installing the Singlewire-enabled Speaker 28 Set Up and Test the Speaker 2.2.4 Confirm the IP Address, Test the Audio, and Check the Volume 2.2.4.1 Reset Test Function Management (RTFM) Button When the speaker is operational and linked to the network, use the Reset Test Function Management (RTFM) button (Figure 2-8) on the speaker face to announce and confirm the speaker’s IP Address, test that the audio is working, and check the volume. Figure 2-8.
Installing the Singlewire-enabled Speaker 29 Set Up and Test the Speaker 2.2.5 Adjust the Volume To adjust the speaker volume, turn the Volume control dial (Figure 2-9) on the speaker face. Note The Singlewire-enabled Speaker has two volume controls: Networked-based (as controlled by the Singlewire protocol from InformaCast) and External (volume knob). Figure 2-9.
Installing the Singlewire-enabled Speaker 30 Set Up and Test the Speaker 2.2.6 Using the Microphone During an active call, the microphone can be used to “talk” to someone at a pre-configured IP phone extension. See Figure 2-10. Figure 2-10. Microphone Microphone To set the factory default settings: 1. Press and hold the RTFM button for more than five seconds. 2. The speaker announces that it is restoring the factory default settings.
Installing the Singlewire-enabled Speaker 31 Set Up and Test the Speaker 2.2.7 How to Set the Factory Default Settings 2.2.7.1 RTFM Button When the speaker is operational and linked to the network, use the Reset Test Function Management (RTFM) button (Figure 2-11) on the speaker face to set the factory default settings. Figure 2-11. RTFM Button RTFM button To set the factory default settings: 1. Press and hold the RTFM button for more than five seconds. 2.
Installing the Singlewire-enabled Speaker 32 Configure the Speaker Parameters 2.3 Configure the Speaker Parameters To configure the speaker online, use a standard web browser. Configuration of the speaker is taken care of by the InformaCast server. If an InformaCast server can not be found, the speaker will return to factory defaults as shown in Table 2-3. Table 2-3. Factory Network Default Settings—Default of Network Parameter Factory Default Setting IP Addressing IP Address DHCP a 10.10.10.
Installing the Singlewire-enabled Speaker 33 Configure the Speaker Parameters 2.3.1 Singlewire-enabled Speaker Web Page Navigation Table 2-4 shows the navigation buttons that you will see on every Singlewire-enabled Speaker web page. Table 2-4. V2 Paging Amplifier Web Page Navigation Web Page Item Description Link to the Home page. Link to the Clock Configuration page.a Link to the Update Firmware page. a.This page is used only if the CyberData Clock Kit is installed.
Installing the Singlewire-enabled Speaker 34 Configure the Speaker Parameters 2.3.2 Log in to the Configuration Home Page 1. Open your browser to the Singlewire-enabled Speaker IP address. This can be found within the InformaCast Server Test Menu. Note If the network does not have access to a DHCP server, the device will default to an IP address of 10.10.10.10. Note Make sure that the PC is on the same IP network as the Singlewire-enabled Speaker. 2.
Installing the Singlewire-enabled Speaker 35 Configure the Speaker Parameters 3. On the Home Page, review the setup details described in Table 2-5. Table 2-5. Home Page Overview Web Page Item Description Device Settings Change Username Type in this field to change the username (25 character limit). Change Password Type in this field to change the password (19 character limit). Re-enter Password Type the password again in this field to confirm the new password (19 character limit).
Installing the Singlewire-enabled Speaker 36 Configuring the Clock 2.4 Configuring the Clock 1. Click the Clock Config button to open the Clock Configuration page. See Figure 2-14. Figure 2-13. Clock ConfigurationPage Note Operations Guide The Clock Configuration page is always visible. If a clock is not installed, the Clock Status will indicate NOT INSTALLED. Otherwise it shows INSTALLED.
Installing the Singlewire-enabled Speaker 37 Configuring the Clock Table 2-6 shows the web page items on the NTP Server and Clock Configuration page. Table 2-6. NTP Server and Clock Configuration Web Page Item Description Clock Status Displays the current clock status. Clock Firmware Displays the current clock firmware version.
Installing the Singlewire-enabled Speaker 38 Upgrade the Firmware and Reboot the Singlewire-enabled Speaker 2.5 Upgrade the Firmware and Reboot the Singlewireenabled Speaker 2.5.0.1 Upgrade the Firmware To upload the firmware from your computer: 1. Retrieve the latest Singlewire-enabled Speaker firmware from the Singlewire-enabled Speaker Downloads page at the following website: http://www.cyberdata.net/products/voip/digitalanalog/singlewirespeakerptt/downloads.html 2.
Installing the Singlewire-enabled Speaker 39 Upgrade the Firmware and Reboot the Singlewire-enabled Speaker 4. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-14. Figure 2-14. Firmware Upgrade Page 5. Click Browse, and then navigate to the location of the Singlewire-enabled Speaker firmware file. 6. Click Submit. Operations Guide Note This starts the upload process.
Installing the Singlewire-enabled Speaker 40 Upgrade the Firmware and Reboot the Singlewire-enabled Speaker Table 2-7 shows the web page items on the Upgrade Firmware page. Table 2-7. Firmware Upgrade Settings Web Page Item Description File Upload Firmware Version Shows the current firmware version. Please specify a file Refer to the Browse button description. Use the Browse button to navigate to the location of the firmware file that you want to submit.
Installing the Singlewire-enabled Speaker 41 Upgrade the Firmware and Reboot the Singlewire-enabled Speaker 2.5.1 Reboot the Singlewire-enabled Speaker To reboot a Singlewire-enabled Speaker, log in to the web page as instructed in Section 2.3.2, "Log in to the Configuration Home Page". 1. Click Update Firmware to open the Upgrade Firmware page (Figure 2-15). Figure 2-15. Reboot System Section Reboot 2. Click Reboot. A normal restart will occur and you will see the following Reboot page. Figure 2-16.
Installing the Singlewire-enabled Speaker 42 Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later 2.6 Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later This section describes the basic process for identifying and testing the CyberData IP Ceiling speaker when using Singlewire's InformaCast software version 4.0 or later. Note If you have questions or need help, please consult your InformaCast documentation and or contact the CyberData support team.
Installing the Singlewire-enabled Speaker 43 Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later 2. On the IP Speaker Configuration page, InformaCast will indicate that it has detected new speakers. Click View. Figure 2-18. IP Speaker Configuration Page InformaCast has detected new speakers.
Installing the Singlewire-enabled Speaker 44 Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later 3. The IP Speaker Configuration page will show four newly detected speakers. Click Test. Figure 2-19.
Installing the Singlewire-enabled Speaker 45 Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later 4. On the Test IP Speaker page, Enter a number into the Test duration field. 5. Click Test. 6. You will hear a tone from the speaker being testing. 7. After the test, click Cancel to return to the IP Configuration page. Figure 2-20.
Installing the Singlewire-enabled Speaker 46 Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later 8. On the IP Speaker Configuration page, Click Add to add a speaker to the InformaCast server. Figure 2-21.
Installing the Singlewire-enabled Speaker 47 Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later 9. On the Add IP Speaker page, Fill out appropriate fields and click Add. Figure 2-22. Add IP Speaker Page Add Your speaker is now registered to the InformaCast server. You now can configure this device as part of the InformaCast system setup as required.
48 Appendix A: Mounting the Speaker A.1 Mount the Speaker Before you mount the speaker, make sure that you have received all the parts for each speaker. Refer to Table A-1 and Table A-2. Table A-1. Drop Ceiling Mounting Components (Part of the Accessory Kit) Quantity Part Name 3 #8 Nylon Thumb Nuts 3 #8 Fender Washers 3 8-32 x 1 1/4" Mounting Screws Illustration Table A-2.
49 Mount the Speaker To mount the speaker: 1. Use the TEMPLATE to cut the speaker hole and prepare holes for the screws (Figure A-1). This template is located on the back page of the Installation Quick Reference Guide that is delivered with each speaker. Figure A-1.
50 Mount the Speaker 2. Plug the Ethernet cable into the Speaker Assembly. Section 2.2.3, "Confirm that the Speaker is Operational and Linked to the Network" explains how the Link and Status LEDs work. 3. At this point: • For drop ceiling mounting, position the VoIP SPEAKER ASSEMBLY in the ceiling so that its screw holes align with those you prepared.
51 Appendix B: Troubleshooting/Technical Support B.1 Frequently Asked Questions (FAQ) To see a list of frequently asked questions, go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/singlewirespeakerptt/faqs.html B.2 Documentation The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation by going to the following URL: http://www.cyberdata.
52 Contact Information B.3 Contact Information Contact CyberData Corporation 3 Justin Court Monterey, CA 93940 USA www.CyberData.net Phone: 800-CYBERDATA (800-292-3732) Fax: 831-373-4193 Sales Sales 831-373-2601 Extension 334 Technical Support The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website: http://www.cyberdata.net/support/contactsupportvoip.html Phone: (831) 373-2601, Ext. 333 Email: support@cyberdata.
53 Warranty B.4 Warranty CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail within the warranty period, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor. Should the product fail out-of-warranty, a flat rate repair charge of one half of the purchase price of the product will be assessed.
54 Warranty B.4.4 Return and Restocking Policy For our authorized distributors and resellers, please refer to your CyberData Service Agreement for information on our return guidelines and procedures. For End Users, please contact the company that you purchased your equipment from for their return policy. B.4.5 Warranty and RMA Returns Page The most recent warranty and RMA information is available at the CyberData Warranty and RMA Returns Page at the following web address: http://www.cyberdata.
55 Index default login address 34 device configuration 21 dimensions 4, 5 downgrading (may restore factory defaults) 39 drivers 51 drop ceiling mounting of speaker 50 drywall mounting of speaker 50 Symbols #8 fender washers 48, 50 #8 nylon thumb nuts 48, 50 #8 sheet metal screws 48, 50 Numerics E 8-32 x 1 1/4" mounting screws 48, 50 Ethernet cable 50 A F address, configuration login 34 adjusting volume 28 ambient operating temperature 4 announcing a speaker’s IP address 28, 30, 31 audio test 28 fa
56 L R link LED 50 log in address 34 mounting a speaker 48 reboot 40 rebooting the Singlewire-enabled speaker 41 Reset Test Function Management (RTFM) switch 28, 31 restoring the factory default settings 30, 31 return and restocking policy 54 RMA returned materials authorization 52 RMA status 52 RTFM switch 28, 31 N S navigation (web page) 33 navigation table 33 network link activity, verifying 27 NTP server 37 sales 52 Second Speaker Setup 25 sensitivity 4 service 52 Singlewire Informacast Server
57 utilities 51 V verifying network link and activity 27 power on to speaker 27 VoIP speaker assembly 50 volume, adjusting 28 W warranty 53 warranty & RMA returns outside of the United States 53 warranty & RMA returns within the United States 53 warranty and RMA returns page 54 warranty policy at CyberData 53 web access password 21, 32 web access username 21, 32 web configuration log in address 34 web page navigation 33 web page navigation 33 web-based speaker configuration 32 weight 4 Operations Guide
