The IP Endpoint Company VoIP V3 Zone Controller 4-Port Audio Out Operations Guide Part #011171 Document Part #930446E for Firmware Version 6.0.
Operations Guide 930446E SiP Compliant 011171 COPYRIGHT NOTICE: © 2012, CyberData Corporation, ALL RIGHTS RESERVED. This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means (except for internal use by licensed customers), without prior express written permission of CyberData Corporation.
Revision History Revision 930446E, which corresponds to firmware version 6.0.2, was released on October 16, 2012 and has the following changes: • Updates Table 2-2, "Factory Default Settings".
i Contents Chapter 1 Product Overview 1 1.1 How to Identify this Product ................................................................................................................1 1.2 Product features .....................................................................................................................................2 1.3 Supported ................................................................................................................................................2 1.
ii A.1 Set up a TFTP Server .......................................................................................................................... 47 A.1.1 In a LINUX Environment ........................................................................................................ 47 A.1.2 In a Windows Environment ................................................................................................... 47 Appendix B Troubleshooting/Technical Support 48 B.
1 1 Product Overview The CyberData VoIP V3 Zone Controller with Audio-Out enables access to existing paging speakers through a VoIP phone system. The interface is designed to use a standard paging amplifier with audio inputs and supports paging up to 15 zone groups from a VoIP phone. The VoIP Zone Controller is a PoE-enabled, single SIP-endpoint, enabling user-defined paging zones through RCA line level output connections to legacy analog amplifiers to existing legacy analog speakers.
Product Overview 2 Product features 1.2 Product features • Delayed paging • Night Ringer • Compatible with more IP/PBX servers • SIP RFC 3261 compatible • PoE 802.3af enabled (Power-over-ethernet) • Dual-speed ethernet 10/100 Mbps • 4 Paging zones • 15 Paging zone groups • Page all • Web-based configuration • Web-based firmware upgradeable • Connector for external power supply • Small footprint 1.
3 2 Implementing the VoIP V3 Zone Controller The topics in this chapter provide information on setting up, configuring, and using the VoIP Zone Controller. 2.1 Parts List The packaging for the VoIP Zone Controller includes the parts in this illustration. Table 2-1.
Implementing the VoIP V3 Zone Controller 4 Typical Installation 2.2 Typical Installation Figure 2-1 illustrates how the VoIP Zone Controller is normally installed as part of a paging system. Figure 2-1.
Implementing the VoIP V3 Zone Controller 5 Setting up the VoIP Zone Controller 2.3 Setting up the VoIP Zone Controller Before you set up the VoIP Zone Controller, be sure that you have received all the parts described in Section 2.1, "Parts List". 2.3.1 Cables Used for Connecting to Legacy Analog Amplifiers The VoIP Zone Controller connects to zones through RCA line level output connections to legacy analog amplifiers to existing legacy analog speakers. 2.3.2 Connect to the Power Source Figure 2-2.
Implementing the VoIP V3 Zone Controller 6 Setting up the VoIP Zone Controller 2.3.3 Connect to the Network Plug one end of a standard Ethernet cable into the VoIP Zone Controller Ethernet port. Plug the other end into your network. Figure 2-3.
Implementing the VoIP V3 Zone Controller 7 Setting up the VoIP Zone Controller 2.3.4 Confirm that the VoIP Zone Controller is Up and Running The indicator LEDs on the front of the VoIP Zone Controller verify the unit’s operations. Figure 2-4. VoIP Zone Controller Indicator LEDs Front View with LEDs Link (YELLOW LED) Activity (GREEN LED) Status (GREEN LED) Audio Activity (GREEN LED) Power Status (BLUE LED) 2.3.4.
Implementing the VoIP V3 Zone Controller 8 Setting up the VoIP Zone Controller 2.3.5 Restore the Factory Default Settings as Required The VoIP Zone Controller is delivered with factory set default values for the following parameters. Use the RTFM switch (see Figure 2-5) on the back of the unit to restore these parameters to the factory default settings. Figure 2-5. RTFM Switch Back View with RTFM Switch To restore the VoIP Zone Controller’s factory default settings: 1.
Implementing the VoIP V3 Zone Controller 9 Configuring the VoIP Zone Controller 2.4 Configuring the VoIP Zone Controller Use this section to configure the VoIP Zone Controller. 2.4.1 Gather the Required Configuration Information Have the following information available before you configure the VoIP Zone Controller. 2.4.1.1 Static or DHCP Addressing? Know whether your system uses static or dynamic (DHCP) IP addressing.
Implementing the VoIP V3 Zone Controller 10 Configuring the VoIP Zone Controller 2.4.2 VoIP Zone Controller Web Page Navigation Table 2-3 shows the navigation buttons that you will see on every VoIP Zone Controller web page. Table 2-3. V3 Paging Amplifier Web Page Navigation Web Page Item Description Link to the Home page. Link to the Device Configuration page. Link to the Networking page. Link to go to the SIP Configuration page. Link to the Multicast Configuration page.
Implementing the VoIP V3 Zone Controller 11 Configuring the VoIP Zone Controller 2.4.3 Log in to the Configuration GUI 1. Open your browser to the VoIP Zone Controller IP address. Note If the network does not have access to a DHCP server, the device will default to an IP address of 10.10.10.10. Note Make sure that the PC is on the same IP network as the VoIP Zone Controller.
Implementing the VoIP V3 Zone Controller 12 Configuring the VoIP Zone Controller Figure 2-6.
Implementing the VoIP V3 Zone Controller 13 Configuring the VoIP Zone Controller 4. On the Home Page, review the setup details and navigation buttons described in Table 2-4. Table 2-4. Home Page Overview Web Page Item Description Device Settings Device Name Shows the device name (25 character limit). Change Username Type in this field to change the username (25 character limit). Change Password Type in this field to change the password (19 character limit).
Implementing the VoIP V3 Zone Controller 14 Configuring the VoIP Zone Controller 2.4.4 Configure the Device Parameters 1. Click the Device Configuration button to open the Device Configuration page. See Figure 2-7. Figure 2-7.
Implementing the VoIP V3 Zone Controller 15 Configuring the VoIP Zone Controller 2. On the Device Configuration page, you may enter values for the parameters indicated in Table 2-5. Table 2-5. Device Configuration Parameters Web Page Item Description Miscellaneous Settings Beep on Initialization When selected, you will hear a beep when the speaker initializes. Beep on Page When selected, you will hear a beep when a page is sent from the device.
Implementing the VoIP V3 Zone Controller 16 Configuring the VoIP Zone Controller 2.4.5 Configure the Network Parameters Configuring the network parameters enables your network to recognize the VoIP Zone Controller and communicate with it. Click Network Setup on the Home page to open the Network Configuration page. Figure 2-8.
Implementing the VoIP V3 Zone Controller 17 Configuring the VoIP Zone Controller On the Network Setup page, enter values for the parameters indicated in Table 2-6. Table 2-6. Network Configuration Parameters Web Page Item Description Stored Network Settings Shows the settings stored in non-volatile memory. IP Addressing Select either DHCP IP Addressing or Static IP Addressing by marking the appropriate radio button. If you select Static, configure the remaining parameters indicated in Table 2-6.
Implementing the VoIP V3 Zone Controller 18 Configuring the VoIP Zone Controller 2.4.6 Configure the SIP Parameters The SIP parameters enable the VoIP Zone Controller to contact and register with the SIP server. On the Home page, click SIP Config to open the SIP Configuration page. Figure 2-9.
Implementing the VoIP V3 Zone Controller 19 Configuring the VoIP Zone Controller 5. On the SIP Setup page, enter values for the parameters indicated in Table 2-7. Table 2-7. SIP Configuration Parameters Web Page Item Description SIP Settings SIP Server Type the SIP server represented as either a numeric IP address in dotted decimal notation or the fully qualified host name (255 character limit [FQDN]). Remote SIP Port Type the Remote SIP Port number (default 5060) (8 character limit).
Implementing the VoIP V3 Zone Controller 20 Configuring the VoIP Zone Controller 3. Enter the SIP registration parameters: a. SIP User ID b. Authenticate ID c. Authenticate Password 4. For SIP Registration, designate whether you want the device to register with your SIP server. 5. At Unregister on Reboot: a. Select Yes to automatically unregister the VoIP Zone Controller when you reboot it. b. Select No to keep the VoIP Zone Controller registered when you reboot it. 6.
Implementing the VoIP V3 Zone Controller 21 Configuring the VoIP Zone Controller 2.4.6.1 Point-to-Point Configuration When the board is set to not register with a SIP server, it's possible to set the device to dial out to a single endpoint. To do this, do the following: 1. On the SIP Configuration page (Figure 2-10), make sure that the Register with a SIP Server parameter is not selected. 2.
Implementing the VoIP V3 Zone Controller 22 Configuring the VoIP Zone Controller 2.4.7 Configure the Multicast Parameters The Multicast Configuration page allows the Zone Controller to join up to one paging zone for receiving an emergency ulaw/alaw encoded RTP audio stream. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many devices can be in a given paging zone. A multicast group is defined by a multicast address and port number.
Implementing the VoIP V3 Zone Controller 23 Configuring the VoIP Zone Controller 2. On the Multicast Configuration page, enter values for the parameters indicated in Table 2-8. Table 2-8. Multicast Configuration Parameters Web Page Item Description Enable Multicast Operation Enables or disables multicast operation. Device Settings Priority Emergency The priority is fixed as "Emergency" and it is the only group that is available on this device.
Implementing the VoIP V3 Zone Controller 24 Configuring the VoIP Zone Controller 2.4.8 Configure the Night Ringer Parameters Caution Nightringer requires SIP Registration. Nightringer cannot be used in peer to peer mode. GENERAL ALERT 1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-12. Figure 2-12.
Implementing the VoIP V3 Zone Controller 25 Configuring the VoIP Zone Controller 2. On the Nightringer Configuration page, enter values for the parameters indicated in Table 2-9. Table 2-9. Nightringer Configuration Parameters Web Page Item Description Enable Nightringer When the nightringer is enabled, the unit will attempt to register a second extension with the SIP server. Any calls made to this extension will play a ringtone.
Implementing the VoIP V3 Zone Controller 26 Configuring the VoIP Zone Controller 2.4.9 Configure the Zone Parameters • Each audio output jack on the VoIP Zone Controller represents a Zone. • A Group is comprised of a combination of one or more Zones. • You will need to plug any Zones that are used on the VoIP Zone Controller into an analog amplifier. Any speakers attached to the amplifier will be present in the Zone. 1. Click on the Zone Config button to open the Zone Configuration page. See Figure 2-13.
Implementing the VoIP V3 Zone Controller 27 Configuring the VoIP Zone Controller 2. On the Zone Configuration page, enter values for the parameters indicated in Table 2-10. Table 2-10. Zone Configuration Parameters Web Page Item Description Zones Bypass DTMF When selected, the ports in Zone 00 will be paged without waiting for DTMF entry. Port 1 through Port 4 Checkboxes Check the box for the port(s) that comprise the zone. Click the Save button to save your configuration settings.
Implementing the VoIP V3 Zone Controller 28 Configuring the VoIP Zone Controller 2.4.10 Configure the Audio Parameters Click the Audio Config button to open the Audio Configuration page. See Figure 2-14. The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the VoIP Zone Controller. Figure 2-14.
Implementing the VoIP V3 Zone Controller 29 Configuring the VoIP Zone Controller Figure 2-15. Audio Configuration Page Note Operations Guide To test an audio file, first select the ports (located at the bottom of the Audio Configuration Page) that you want to play the audio file to, and then press the Play button for the desired audio file.
Implementing the VoIP V3 Zone Controller 30 Configuring the VoIP Zone Controller On the Audio Configuration page, enter values for the parameters indicated in Table 2-11. Note Each entry on the Audio Configuration page replaces one of the stock audio files on the board. When the input box displays the word default, the VoIP Zone Controller is using the stock audio file. If that file is replaced with a user file, it will display the uploaded filename. Table 2-11.
Implementing the VoIP V3 Zone Controller 31 Configuring the VoIP Zone Controller 2.4.10.1 User-created Audio Files User created audio files should be saved in the following format: RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-16 through Figure 2-18. Figure 2-16. Audacity 1 Figure 2-17.
Implementing the VoIP V3 Zone Controller 32 Configuring the VoIP Zone Controller When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-18.
Implementing the VoIP V3 Zone Controller 33 Configuring the VoIP Zone Controller 2.4.11 Configure the Event Parameters Click the Event Config button to open the Event Configuration page (Figure 2-19). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-19.
Implementing the VoIP V3 Zone Controller 34 Configuring the VoIP Zone Controller Table 2-12 shows the web page items on the Event Configuration page. Table 2-12. Event Configuration Web Page Item Description Enable Event Generation When selected, Event Generation is enabled. Remote Event Server Remote Event Server IP Type the Remote Event Server IP address. (64 character limit) Remote Event Server Port Type the Remote Event Server port number.
Implementing the VoIP V3 Zone Controller 35 Configuring the VoIP Zone Controller 2.4.11.1 Example Packets for Events The server and port are used to point to the listening server and the 'Remote Event Server URL' is the destination URL (typically the script running on the remote server that's used to parse and process the POST events). Note The XML is URL-encoded before transmission so the following examples are not completely accurate.
Implementing the VoIP V3 Zone Controller 36 Configuring the VoIP Zone Controller Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded CALL_TERMINATED POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded
Implementing the VoIP V3 Zone Controller 37 Configuring the VoIP Zone Controller Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded RELAY_DEACTIVATED POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded
Implementing the VoIP V3 Zone Controller 38 Configuring the VoIP Zone Controller 2.4.12 Configure the Autoprovisioning Parameters 1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page. See Figure 2-20. Figure 2-20.
Implementing the VoIP V3 Zone Controller 39 Configuring the VoIP Zone Controller 2. On the Autoprovisioning Configuration page, you may enter values for the parameters indicated in Table 2-13. Table 2-13. Autoprovisioning Configuration Parameters Web Page Item Description Autoprovisioning Enable Autoprovisioning See Section 2.4.12.1, "Autoprovisioning". Get Autoprovisioning from DHCP See Section 2.4.12.1, "Autoprovisioning". Autoprovisioning Server (IP Address) See Section 2.4.12.
Implementing the VoIP V3 Zone Controller 40 Configuring the VoIP Zone Controller 2.4.12.1 Autoprovisioning Enable Autoprovisioning Option With autoprovisioning enabled, the board will get its configuration from a remote TFTP server on startup or periodically on a scheduled delay. Autoprovisioned values will override values stored in on-board memory and will be visible on the web page. The board gets its autoprovisioning information from an XML-formatted file hosted from a TFTP server.
Implementing the VoIP V3 Zone Controller 41 Configuring the VoIP Zone Controller To set up a Linux DHCPD server to serve autoprovisioning information (in this case using both option 66 and 150), here's an example dhcpd.conf: # dhcpd.conf # # Configuration file for ISC dhcpd (see 'man dhcpd.conf') # ddns-update-style ad-hoc; option option-150 code 150 = ip-address; subnet 10.0.0.0 netmask 255.0.0.0 { max-lease-time 120; default-lease-time 120; option routers option subnet-mask 10.0.0.1; 255.0.0.
Implementing the VoIP V3 Zone Controller 42 Configuring the VoIP Zone Controller Note Autoprovisioned Audio Files For information about TFTP servers, see Appendix Section A.1, "Set up a TFTP Server". Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be downloaded once for each device. Loading many audio files to the device from the web page could cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh the page.
Implementing the VoIP V3 Zone Controller 43 Upgrading the Firmware 2.5 Upgrading the Firmware 1. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-21. Figure 2-21. Upgrade Firmware Page Table 2-14 shows the web page items on the Upgrade Firmware page. Table 2-14. Upgrade Firmware Parameters Web Page Item Description File Upload Firmware Version Shows the current firmware version.
Implementing the VoIP V3 Zone Controller 44 Upgrading the Firmware 2.5.0.1 Upgrade the Firmware To upload the firmware from your computer: 1. Retrieve the latest VoIP Zone Controller firmware from the VoIP V3 Paging Server Downloads page at: http://www.cyberdata.net/products/voip/legacyanalog/pagingzonev3/downloads.html 2. Unzip the VoIP Zone Controller version file. This file may contain the following: • Firmware file • Release notes 3.
45 Appendix A: Mounting the VoIP Zone Controller A.1 Mount the VoIP Zone Controller A.1.1 Mounting Components Before you mount the VoIP Zone Controller, make sure that you have received all of the parts for each VoIP Zone Controller. Refer to Table A-1. Table A-1.
46 Mount the VoIP Zone Controller A.1.2 Mounting Procedure To mount the VoIP Zone Controller: 1. On the mounting location, mark and then drill two 3/16-inch (0.1875-inch) holes 3.5 inches apart from and parallel to each other for the plastic-ribbed anchors and screws. See Figure A-1. 2. Insert the plastic-ribbed anchors into the prepared holes. See Figure A-1. 3. Install the #6 screws into the plastic-ribbed anchors and leave approximately 1/8-inch gap from the screw head to the wall. See Figure A-1. 4.
47 Appendix A: Setting Up a TFTP Server A.1 Set up a TFTP Server Autoprovisioning requires a TFTP server for hosting the configuration file. A.1.1 In a LINUX Environment To set up a TFTP server on LINUX: 1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that directory. 2. Run the following command where /tftpboot/ is the path to the directory you created in Step 1: the directory that contains the files to be uploaded. For example: in.
48 Appendix B: Troubleshooting/Technical Support B.1 Frequently Asked Questions (FAQ) Go to the following URL to see CyberData’s list of frequently asked questions: http://www.cyberdata.net/products/voip/legacyanalog/pagingzonev3/faqs.html B.1.1 Documentation The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation at: http://www.cyberdata.net/products/voip/legacyanalog/pagingzonev3/docs.
49 Contact Information B.2 Contact Information Contact CyberData Corporation 3 Justin Court Monterey, CA 93940 USA www.CyberData.net Phone: 800-CYBERDATA (800-292-3732) Fax: 831-373-4193 Sales Sales 831-373-2601 Extension 334 Technical Support The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website: http://www.cyberdata.net/support/contactsupportvoip.html Phone: (831) 373-2601, Ext. 333 Email: support@cyberdata.
50 Warranty B.3 Warranty CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail within the warranty period, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor. Should the product fail out-of-warranty, a flat rate repair charge of one half of the purchase price of the product will be assessed.
51 Warranty B.3.4 Return and Restocking Policy For our authorized distributors and resellers, please refer to your CyberData Service Agreement for information on our return guidelines and procedures. For End Users, please contact the company that you purchased your equipment from for their return policy. B.3.5 Warranty and RMA Returns Page The most recent warranty and RMA information is available at the CyberData Warranty and RMA Returns Page at the following web address: http://www.cyberdata.
52 Index Numerics configuration page configurable parameters 13, 15, 17 connection speed 2 10 Mbps 7 100 Mbps 7 connection speeds 7 connections cables used 1, 5 contact information 49 contact information for CyberData 49 Current Network Settings 17 current network settings 17 current settings, reviewing 13 CyberData contact information 49 100 Mbps indicator LED 7 A act LED 7 activity LED 7 address, configuration login 11 addressing DHCP 9, 17 static 9, 17 admin username and password 11 amplifier connect
53 N expiration time for SIP server lease 19, 20, 25 navigation (web page) 10 navigation table 10 network configuration page 16 network parameters, configuring 16 network setup button 13, 16 network, connecting to 6 nightring tones 23 Nightringer 24 Nightringer in peer to peer mode (cannot be used) 24 nightringer settings 25 Nightringer, SIP registration required 24 F features 2 firmware where to get the latest firmware 44 firmware upgrade parameters 43 firmware, upgrade 13, 43 G Group 26 GUI username
54 T lease expiration 20 regulatory compliance 2 remote SIP port 19 required configuration for web access username and password 9, 11 resetting the IP address to the default 45, 48 restoring factory default settings 8 return and restocking policy 51 ringtones 23 lengthy pages 23 RMA returned materials authorization 49 RMA status 49 RTFM switch 8 tech support 49 technical support, contact information 49 TFTP server 47 U S sales 49 server SIP 13 TFTP 47 server address, SIP 19 service 49 SIP local SIP por
