The IP Endpoint Company VoIP Indoor Intercom with Keypad (Flush-Mounted) Operations Guide Part #011123*, RAL 9003, Signal White Color *Replaces #011078 Document Part #930370M for Firmware Version 6.3.
PoE VoIP Intercom Operations Guide 930370M Part # 011123 COPYRIGHT NOTICE: © 2013, CyberData Corporation, ALL RIGHTS RESERVED. This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means (except for internal use by licensed customers), without prior express written permission of CyberData Corporation.
Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9.
Pictorial Alert Icons GENERAL ALERT General Alert This pictoral alert indicates a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard. Ground This pictoral alert indicates the Earth grounding connection point. Hazard Levels Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations.
Revision Information Revision 930370M, which was released on February 15, 2013, corresponds to firmware version 6.3.0, and has the following changes: • Operations Guide Updates Section 1.6, "Product Specifications".
Contents i Chapter 1 Product Overview 1 1.1 How to Identify This Product .....................................................................................................1 1.2 Typical System Installation .......................................................................................................2 1.3 Product Features ......................................................................................................................3 1.4 Supported Protocols ..............................
ii Index Operations Guide 76 930370M CyberData Corporation
1 1 Product Overview 1.1 How to Identify This Product To identify the VoIP Indoor Intercom with Keypad (Flush-Mounted), look for a model number label similar to the one shown in Figure 1-1. The model number on the label should be 011123. Figure 1-1. Model Number Label WWW.CYBERDATA.
Product Overview 2 How to Identify This Product 1.2 Typical System Installation The Voice-over-IP (VoIP) Intercom is a Power-over-Ethernet (PoE 802.3af) and Voice-over-IP (VoIP) two-way communications device that easily connects into existing local area networks (LANs) with a single cable connection. The intercom is compatible with most SIP-based IP PBX servers that comply with SIP RFC 3261.
Product Overview 3 How to Identify This Product 1.3 Product Features Operations Guide 930370M ● PoE 802.3af enabled (Powered-overEthernet) ● 12-key keypad ● Programmable speed dial ● SIP ● Dual speeds of 10 Mbps and 100 Mbps ● 802.
Product Overview 4 How to Identify This Product 1.4 Supported Protocols The Intercom supports: ● SIP ● HTTP Web-based configuration Provides an intuitive user interface for easy system configuration and verification of Intercom operations. ● DHCP Client Dynamically assigns IP addresses in addition to the option to use static addressing. ● TFTP Client Facilitates hosting for the Autoprovisioning configuration file. ● RTP ● RTP/AVP - Audio Video Profile ● Audio Encodings PCMU (G.
Product Overview 5 How to Identify This Product 1.6 Product Specifications Category Operations Guide Specification Output 1 Watt Peak Power Ethernet I/F 10/100 Mbps Protocol SIP RFC 3261 Compatible Power Input PoE 802.3af compliant or +12 to +24 VDC at 1000 mA (500 mA minimum) Operating Temperature -10o C to 50o C (14o F to 122o F) Payload Types G711, A-law and µ-law Regulatory Compliance FCC Class A, UL 60950 Dimensions 6.5” x 4.5” x 1.
Product Overview 6 How to Identify This Product 1.7 Dimensions Figure 1-3. Dimensions 5.9 [149] 0.2 [4] 6.8 [174] DIMENSIONS ARE IN INCHES [MILLIMETER] Operations Guide 930370M 2.
7 2 Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 2.1 Parts List Table 2-1 illustrates the parts for the VoIP Indoor Intercom with Keypad (Flush-Mounted). Table 2-1.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 8 Parts List 2.2 VoIP Indoor Intercom with Keypad (Flush-Mounted) Setup 2.2.1 Connections Figure 2-1 shows the pin connections on J3 (terminal block). This terminal block can accept 16 AWG gauge wire. Note As an alternative to using PoE power, you can supply +12 to +24 VDC at 1000 mA (500 mA minimum) into the terminal block.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 9 Parts List 2.2.2 Connecting the Intercom to the Auxiliary Relay Warning Electrical Hazard: The VoIP Intercom enclosure is not rated for any AC voltages. GENERAL ALERT Warning Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes.
CyberData Corporation Example of External Relay (not supplied) Controlled Device Such As Electric Door Strike or Strobe Light Solid State or Mechanical Relay OUT High PIV UltraFast Switching Diode IN Output Contacts AC or DC rated Depending Upon Controlled Device Requirements - DC POWER SUPPLY MAX.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 11 Parts List 2.2.3 Identifying the Connector Locations and Functions See Figure 2-3 through Figure 2-5 and Table 2-2 through Table 2-4 to identify the connector locations and functions. Figure 2-3. Connector Locations Table 2-2. Connector Functions Operations Guide Connector Function J1 PoE Network Connection (RJ-45 ethernet) J3 Terminal Block (see Figure 2-1) SW1 RTFM (see Section 2.2.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 12 Parts List Figure 2-4. Connector Locations Table 2-3.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 13 Parts List Figure 2-5. Connector Locations Table 2-4. Connector Functions Operations Guide Connector Description Function J4 J-Tag Factory only. J8 Console Factory only JP0 PoE Option Factory only JP1 Boot Mode Factory only JP2 Boot Mode Factory only JP3 Boot Mode Factory only JP4 Reset Jumper Placing a jumper on JP4, and then removing it will cause the board to reset/reboot.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 14 Parts List 2.2.4 Call Button and Indicator Light 2.2.4.1 Indicator Light Function • Upon initial power or reset, the indicator light will illuminate. • When the software has finished initialization, the indicator light will blink twice. • When a call is established (not just ringing), the indicator light will blink. • On the Device Configuration Page, there is an option called Button Lit When Idle.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 15 Parts List 2.2.5 Network Connectivity, and Data Rate When you plug in the Ethernet cable or power supply: • The square, green Link light above the Ethernet port indicates that the network connection has been established (see Figure 2-7). The Link light changes color to confirm the auto-negotiated baud rate: • This light is yellow at 10 Mbps. • It is orange at 100 Mbps. 2.2.5.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 16 Parts List 2.2.6 RTFM Button When the Intercom is operational and linked to the network, use the Reset Test Function Management (RTFM) button (see SW1 in Figure 2-8) on the Intercom board to announce and confirm the Intercom’s IP Address and test that the audio is working. Note You must do this test prior to final assembly. Figure 2-8. RTFM Button RTFM 2.2.6.1 Announcing the IP Address To announce a device’s current IP address: 1.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 17 Parts List 2.2.6.2 Restoring the Factory Default Settings When troubleshooting configuration problems, it is sometimes convenient to restore the device to a known state. Note Each Intercom is delivered with factory set default values. To restore the factory default settings: 1. Press and hold the RTFM button (SW1) for more than five seconds. 2. The device announces that it is restoring the factory default settings.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 18 Parts List 2.3 Configure the Intercom Parameters To configure the Intercom online, use a standard web browser. Configure each Intercom and verify its operation before you mount it. When you are ready to mount an Intercom, refer to Appendix A, "Mounting the Indoor VoIP Indoor Intercom with Keypad (FlushMounted)" for instructions.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 19 Parts List 2.3.1 Intercom Web Page Navigation Table 2-6 shows the navigation buttons that you will see on every Intercom web page. Table 2-6. V2 Paging Amplifier Web Page Navigation Web Page Item Description Link to the Home page. Link to the Device Configuration page. Link to the Networking page. Link to the SIP Configuration page. Link to the Button Configuration page. Link to the Nightringer Configuration page.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 20 Parts List 2.3.2 Log in to the Configuration Home Page 1. Open your browser to the Intercom IP address. Note If the network does not have access to a DHCP server, the device will default to an IP address of 10.10.10.10. Note Make sure that the PC is on the same IP network as the Intercom.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 21 Parts List Figure 2-10.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 22 Parts List 3. On the Home Page, review the setup details and navigation buttons described in Table 2-7. Table 2-7. Home Page Overview Web Page Item Description Device Settings Device Name Shows the device name. Change Username Type in this field to change the username. Change Password Type in this field to change the password. Re-enter Password Type the password again in this field to confirm the new password.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 23 Parts List 2.3.3 Configure the Device Parameters 1. Click the Device Configuration button to open the Device Configuration page. See Figure 211. Figure 2-11.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 24 Parts List 2. On the Device Configuration page, you may enter values for the parameters indicated in Table 2-8. Table 2-8. Device Configuration Parameters Web Page Item Description Volume Settings Speaker Volume Type the desired speaker volume level into this field. Microphone Gain Type the desired microphone gain level into this field.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 25 Parts List Table 2-8. Device Configuration Parameters (continued) Web Page Item Description Click on the Test Microphone button to do a microphone test. When the Test Microphone button is pressed, the following occurs: 1. The device will immediately start recording 3 seconds of audio. 2. The device will beep (indicating the end of recording). 3. The device will play back the recorded audio.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 26 Parts List 2.3.4 Configure the Network Parameters 1. Click the Networking button to open the Network Configuration page (Figure 2-12). Figure 2-12.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 27 Parts List 2. On the Network Configuration page, enter values for the parameters indicated in Table 2-9. Table 2-9. Network Configuration Parameters Web Page Item Description Stored Network Settings Shows the settings stored in non-volatile memory. IP Addressing Select either DHCP IP Addressing or Static IP Addressing by marking the appropriate radio button.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 28 Parts List 2.3.5 Configure the SIP Parameters 1. Click SIP Config to open the SIP Configuration page (Figure 2-13). Note For specific server configurations, go to the following website address: http://www.cyberdata.net/support/server/index.html Figure 2-13.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 29 Parts List 2. On the SIP Configuration page, enter values for the parameters indicated in Table 2-10. Table 2-10. SIP Configuration Parameters Web Page Item Description Enable SIP Operation Enables or disables SIP operation. SIP Settings SIP Server Use this field to set the address (in dotted decimal notation or as a canonical name) of the SIP registrar. This field can accept canonical names of up to 255 characters in length.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 30 Parts List Table 2-10. SIP Configuration Parameters (continued) Web Page Item Description Call Disconnection Terminate call after delay (in seconds) Type the desired number of seconds that you want to transpire before a call is terminated. Note: A value of 0 will disable this function. Misc Settings RTP Port (even) Specify the port number used for the RTP stream after establishing a SIP call.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 31 Parts List 2.3.5.1 Point-to-Point Configuration When the board is set to not register with a SIP server, it's possible to set the device to dial out to a single endpoint. To do this, do the following: 1. On the SIP Configuration page (Figure 2-14), make sure that the Register with a SIP Server parameter is not selected. 2.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 32 Parts List Figure 2-14.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 33 Parts List 2.3.6 Configure the Button Parameters 1. Click the Button Config button to open the Button Configuration page. See Figure 2-15. Figure 2-15.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 34 Parts List Figure 2-16.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 35 Parts List 2. On the Button Configuration page, you may enter values for the parameters indicated in Table 2-11. Table 2-11. Button Configuration Parameters Web Page Item Description Telephone Dial Mode Enable Telephone Operation Select Enable Telephone Operation to put the Intercom into Telephone Dial Mode.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 36 Parts List Table 2-11. Button Configuration Parameters (continued) Web Page Item Description Security Dial Mode Enable Security Keypad Operation Select Enable Security Keypad Operation to put the Intercom into Security Dial Mode. In Security Dial Mode, the Intercom will act like a normal, one-button Intercom by calling the extension specified in the Call Button field.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 37 Parts List Table 2-11. Button Configuration Parameters (continued) Web Page Item Description Call Button Enter the desired dial-out extension number (64 character limit). Security codes are limited to seven characters and are activated with the # key. Note: For information about dial-out extension strings and DTMF tones, see Section 2.3.6.1, "Dial Out Extension Strings and DTMF Tones (using rfc2833)".
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 38 Parts List 2.3.6.1 Dial Out Extension Strings and DTMF Tones (using rfc2833) On the Button Configuration page, dial out extensions support the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds after a call is first established with a remote device. Subsequent commas will pause for 2 seconds. A pause of one second will be sent after each numerical digit. Table 2-12.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 39 Parts List 2.3.7 Configure the Night Ringer Parameters When the Nightringer is enabled, the Intercom will register as a second SIP extension. Registration does not have to be to the same server as the primary SIP registration. Any calls made to the Nightringer extension will cause the Intercom to play a ring tone. There is no way to answer this call.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 40 Parts List 2. On the Nightringer Configuration page, enter values for the parameters indicated in Table 2-14. Table 2-14. Nightringer Configuration Parameters Web Page Item Description Enable Nightringer When the nightringer is enabled, the device will attempt to register a second extension with the SIP server. Any calls made to this extension will play a ringtone.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 41 Parts List 2.3.8 Configure the Sensor Parameters The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state. There is an option on the Sensor Configuration page to trigger on an open or short condition on these pins. The door sensor alarm will be activated when the Door Open Timeout parameter has been met.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 42 Parts List 1. Click Sensor Config to open the Sensor Configuration page (Figure 2-18). Figure 2-18.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 43 Parts List 2. On the Sensor Configuration page, enter values for the parameters indicated in Table 2-15. Table 2-15. Sensor Configuration Parameters Web Page Item Description Door Sensor Settings Door Sensor Normally Closed Select the inactive state of the door sensors. Door Open Timeout (in seconds) Select the number of seconds that you want to pass before the door sensor is activated.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 44 Parts List 2.3.9 Configure the Multicast Parameters Multicast groups use multicasting to create public address paging zones. Multicasting is based on the concept of a group. Multicast addresses specify an arbitrary group of IP hosts that have joined the group and want to receive traffic sent to the group. Group members send IGMP messages to their local multicast routers, allowing the group traffic traversal from the source.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 45 Parts List 2. On the Multicast Configuration page, enter values for the parameters indicated in Table 2-16. Table 2-16. Multicast Configuration Parameters Web Page Item Description Enable Multicast Operation Enables or disables multicast operation. Device Settings Priority Indicates the priority for the multicast group. Priority 9 is the highest (emergency streams). 0 is the lowest (background music). See Section 2.3.9.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 46 Parts List 2.3.10 Configure the Audio Parameters The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom. 1. Click Audio Config to open the Audio Configuration page (Figure 2-20). Figure 2-20.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 47 Parts List Figure 2-21.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 48 Parts List Figure 2-22. Audio Configuration Page (continued) 2. On the Audio Configuration page, enter values for the parameters indicated in Table 2-15. Note Each entry on the Audio Configuration page replaces one of the stock audio files on the board. When the input box displays the word default, the Intercom is using the stock audio file. If that file is replaced with a user file, it will display the uploaded filename. Table 2-17.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 49 Parts List Table 2-17. Audio Configuration Parameters (continued) Web Page Item Description Rebooting Corresponds to the spoken word “Rebooting” (24 character limit). Restoring default Corresponds to the message “Restoring default” (24 character limit). Ringback Tone This is the ringback tone that plays when calling a remote extension (24 character limit).
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 50 Parts List 2.3.10.1 User-created Audio Files User created audio files should be saved in the following format: RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-23 through Figure 2-25. Figure 2-23. Audacity 1 Figure 2-24.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 51 Parts List When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-25.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 52 Parts List 2.3.11 Configure the Event Parameters Click the Event Config button to open the Event Configuration page. The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-26.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 53 Parts List Table 2-18 shows the web page items on the Event Configuration page. Table 2-18. Event Configuration Web Page Item Description Enable Event Generation When selected, Event Generation is enabled. Remote Event Server Remote Event Server IP Type the Remote Event Server IP address. (64 character limit) Remote Event Server Port Type the Remote Event Server port number.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 54 Parts List 2.3.11.1 Example Packets for Events The server and port are used to point to the listening server and the 'Remote Event Server URL' is the destination URL (typically the script running on the remote server that's used to parse and process the POST events). Note The XML is URL-encoded before transmission so the following examples are not completely accurate. Here are example packets for every event: POST xmlparse_engine HTTP/1.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 55 Parts List Content-Type: application/x-www-form-urlencoded CALL_TERMINATED POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 56 Parts List RELAY_DEACTIVATED POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 57 Parts List 2.3.12 Configure the Autoprovisioning Parameters 1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page. See Figure 2-27. Figure 2-27. Autoprovisioning Configuration Page 2. On the Autoprovisioning Configuration page, you may enter values for the parameters indicated in Table 2-19. Table 2-19.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 58 Parts List Table 2-19. Autoprovisioning Configuration Parameters (continued) Web Page Item Description Click on the Reboot button to reboot the system. 3. After changing the parameters, click the Save button.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 59 Parts List 2.3.12.1 Autoprovisioning Enable Autoprovisioning Option With autoprovisioning enabled, the board will get its configuration from a remote TFTP server on startup or periodically on a scheduled delay. Autoprovisioned values will override values stored in on-board memory and will be visible on the web page. The board gets its autoprovisioning information from an XML-formatted file hosted from a TFTP server.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 60 Parts List To set up a Linux DHCPD server to serve autoprovisioning information (in this case using option 150), here's an example: # dhcpd.conf # # Configuration file for ISC dhcpd (see 'man dhcpd.conf') # ddns-update-style ad-hoc; option option-150 code 150 = ip-address; subnet 10.0.0.0 netmask 255.0.0.0 { max-lease-time 120; default-lease-time 120; option routers option subnet-mask 10.0.0.1; 255.0.0.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 61 Parts List Autoprovisioned Audio Files Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be downloaded once for each device. Loading many audio files to the device from the web page could cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh the page. The device uses the file name to determine when to download a new audio file.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 62 Parts List 2.4 Upgrading the Firmware and Rebooting the Intercom 2.4.1 Upgrading the Firmware Note To guard against failed firmware upgrades, units shipped from CyberData with firmware version 5.1.2 and later feature a built-in "fail safe" mechanism. Note that field upgrading earlier units with v5.x.x will not allow for this feature. Note Any units that have shipped with firmware version 6.0.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 63 Parts List Figure 2-28. Upgrade Firmware Page 5. Select Browse, and then navigate to the location of the Intercom firmware file. 6. Click Submit. Note This starts the upgrade process. Once the Intercom has uploaded the file, the Uploading Firmware countdown page appears, indicating that the firmware is being written to flash. The Intercom will automatically reboot when the upload is complete.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 64 Parts List 2.4.2 Reboot the Intercom To reboot a Intercom, log in to the web page as instructed in Section 2.3.2, "Log in to the Configuration Home Page". 1. Click Reboot (Figure 2-29). A normal restart will occur. Figure 2-29.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 65 Parts List 2.5 Command Interface Some functions on the device can be activated using simple POST commands to the web interface. The examples in Table 2-21 use the free unix utility, wget commands. However, any program that can send HTTP POST commands to the device should work. 2.5.1 Command Interface Post Commands Note These commands require an authenticated session (a valid username and password to work). Table 2-21.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 66 Parts List Table 2-21. Command Interface Post Commands (continued) Device Action HTTP Post Commanda Play the "4" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_4=yes" Play the "5" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 67 Parts List Table 2-21. Command Interface Post Commands (continued) Device Action HTTP Post Commanda Play the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_nightring=yes" Delete the "0" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.
Installing the VoIP Indoor Intercom with Keypad (Flush-Mounted) 68 Parts List Table 2-21. Command Interface Post Commands (continued) Device Action HTTP Post Commanda Delete the "Ringback tone" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_ringback=yes" Delete the "Ring tone" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.
69 Appendix A: Mounting the Indoor VoIP Indoor Intercom with Keypad (Flush-Mounted) A.1 Mount the VoIP Indoor Intercom with Keypad (Flush-Mounted) Before you mount the VoIP Indoor Intercom with Keypad (Flush-Mounted), make sure that you have received all of the parts. Refer to Table A-1 and Table A-2. Table A-1. Wall Mounting Components (Part of the Accessory Kit) Quantity 4 Part Name Illustration #6 X 3/8-inch,100 Degrees, Flat Head Countersunk, Self-Tapping Screw Table A-2.
70 Mount the VoIP Indoor Intercom with Keypad (Flush-Mounted) Figure A-1 shows a wall mounting option. Figure A-1. Wall Mounting Option Flagnut (4x) KO Reflective Tape Here Network Cable to J1 Mounting Screw (4x) Wall Cutout Gang Box VoIP Indoor Intercom with Keypad Assembly To mount the Intercom: 1. Cut out a section of the wall that is 6.03 inches [153 mm] from left to right and 5.28 inches [134 mm] from top to bottom. 2.
71 Appendix B: Setting up a TFTP Server B.1 Set up a TFTP Server Autoprovisioning requires a TFTP server for hosting the configuration file. B.1.1 In a LINUX Environment To set up a TFTP server on LINUX: 1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that directory. 2. Run the following command where /tftpboot/ is the path to the directory you created in Step 1: the directory that contains the files to be uploaded. For example: in.
72 Appendix C: Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) To see a list of frequently asked questions for your product, do the following: 1. Go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/intercomkeypadflush/faqs.html 2. Go to the support page for your product, and click on the FAQs tab. C.2 Documentation The documentation for this product is released in an English language version only.
73 Contact Information C.3 Contact Information Contact CyberData Corporation 3 Justin Court Monterey, CA 93940 USA www.CyberData.net Phone: 800-CYBERDATA (800-292-3732) Fax: 831-373-4193 Sales Sales 831-373-2601 Extension 334 Technical Support The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website: http://www.cyberdata.net/support/contactsupportvoip.html Phone: (831) 373-2601, Ext. 333 Email: support@cyberdata.
74 Warranty C.4 Warranty CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail within the warranty period, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor. Should the product fail out-of-warranty, a flat rate repair charge of one half of the purchase price of the product will be assessed.
75 Warranty C.4.4 Return and Restocking Policy For our authorized distributors and resellers, please refer to your CyberData Service Agreement for information on our return guidelines and procedures. For End Users, please contact the company that you purchased your equipment from for their return policy. C.4.5 Warranty and RMA Returns Page The most recent warranty and RMA information is available at the CyberData Warranty and RMA Returns Page at the following web address: http://www.cyberdata.
76 Index the web access password 23 command interface 65 commands 65 configurable parameters 22, 24, 27, 29, 63 configuration audio 46 default IP settings 18 door sensor 41 intrusion sensor 41 SIP 28 using Web interface 18 configuration home page 20 configuration page configurable parameters 22, 24, 27 connector functions 11 connector locations 11, 12, 13 contact information 73 contact information for CyberData 73 current network settings 27 CyberData contact information 73 Numerics 100 Mbps indicator lig
77 activate relay 43 door open timeout 43 door sensor normally closed 43 flash button LED 43 play audio locally 43 DTMF tones 38 DTMF tones (using rfc2833) 38 dual speeds 15 intrusion sensor 41, 43 activate relay 43 dial out extension 43 flash button LED 43 play audio locally 43 IP address 18, 27 IP addressing 27 default IP addressing setting 18 E J enable night ring events 53 ethernet I/F 5 event configuration enable night ring events 53 event configuration page 52 expiration time for SIP server lease
78 O return and restocking policy 75 ringtones 45 lengthy pages 45 RJ-45 11 RMA returned materials authorization 73 RMA status 73 RTFM button 16 RTFM jumper 16, 17 RTP/AVP 4 operating temperature 5 orange link light 15 output 5 P packet time 4 pages (lengthy) 45 part number 5 parts list 7 password for SIP server login 29 login 20 restoring the default 18 payload types 5 play audio locally (door sensor) 43 play audio locally (intrusion sensor) 43 point-to-point configuration 31 port local SIP 29 remote S
79 TFTP server 4, 71 triggering a dialout call or security code 38 U upgrading to firmware 6.x.x from 5.x.
