Product specifications
Table Of Contents
- Contents
- 1 Product Overview
- 2 Installing the VoIP V3 Indoor Intercom
- 2.1 Parts List
- 2.2 Intercom Components
- 2.3 Intercom Setup
- 2.4 Configure the Intercom Parameters
- 2.4.1 Factory Default Settings
- 2.4.2 Intercom Web Page Navigation
- 2.4.3 Log in to the Configuration Home Page
- 2.4.4 Configure the Device
- 2.4.5 Configure the Network Parameters
- 2.4.6 Configure the SIP Parameters
- 2.4.7 Configure the Nightringer Parameters
- 2.4.8 Configure the Sensor Configuration Parameters
- 2.4.9 Configure the Multicast Parameters
- 2.4.10 Configure the Audio Configuration Parameters
- 2.4.11 Configure the Event Parameters
- 2.4.12 Configure the Autoprovisioning Parameters
- 2.5 Upgrade the Firmware and Reboot the Intercom
- 2.6 Command Interface
- Appendix A: Mounting the Indoor Intercom
- Appendix B: Setting up a TFTP Server
- Appendix C: Troubleshooting/Technical Support
- Index

Troubleshooting/Technical Support
Contact Information
Operations Guide 930500E CyberData Corporation
73
C.3 Contact Information
Contact CyberData Corporation
3 Justin Court
Monterey, CA 93940 USA
www.CyberData.net
Phone: 800-CYBERDATA (800-292-3732)
Fax: 831-373-4193
Sales Sales 831-373-2601 Extension 334
Technical
Support
The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support
form at the following website:
http://www.cyberdata.net/support/contactsupportvoip.html
Phone: (831) 373-2601, Ext. 333
Email: support@cyberdata.net
Returned
Materials
Authorization
To return the product, contact the Returned Materials Authorization (RMA) department:
Phone: 831-373-2601, Extension 136
Email: RMA@CyberData.net
When returning a product to CyberData, an approved CyberData RMA number must be printed on
the outside of the original shipping package. No product will be accepted for return without an
approved RMA number. Send the product, in its original package, to the following address:
CyberData Corporation
3 Justin Court
Monterey, CA 93940
Attention: RMA "your RMA number"
RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA
Status form at the following web address:
http://www.cyberdata.net/support/rmastatus.html










