The IP Endpoint Company Singlewire-enabled VoIP V2 Paging Amplifier Operations Guide Part #011085 Document Part #930363G for Firmware Version 2.0.
VoIP V2 Paging Amplifier Operations Guide 930363G Part # 011085 COPYRIGHT NOTICE: © 2014, CyberData Corporation, ALL RIGHTS RESERVED. This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means (except for internal use by licensed customers), without prior express written permission of CyberData Corporation.
Revision Information Revision 930363G, released on December 10, 2014, corresponds to firmware version 2.0.9, and has the following changes: Operations Guide • Updates Figure 2-4, "Using the Amplified Outputs—Low Power Mode". • Updates Figure 2-5, "Using the Amplified Outputs—High Power Mode".
Pictorial Alert Icons GENERAL ALERT General Alert This pictoral alert indicates a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard. Ground This pictoral alert indicates the Earth grounding connection point. Hazard Levels Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations.
Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9.
Abbreviations and Terms Operations Guide Abbreviation or Term Definition A-law A standard companding algorithm, used in European digital communications systems to optimize, i.e., modify, the dynamic range of an analog signal for digitizing. AVP Audio Video Profile Cat 5 TIA/EIA-568-B Category 5 DHCP Dynamic Host Configuration Protocol LAN Local Area Network LED Light Emitting Diode Mbps Megabytes per Second.
i Contents Chapter 1 Product Overview 1 1.1 How to Identify This Product .....................................................................................................1 1.2 Typical System Installation .......................................................................................................2 1.3 Product Features ......................................................................................................................3 1.4 Supported Protocols ...............................
1 1 Product Overview The Singlewire-enabled VoIP V2 Paging Amplifier provides an easy method for implementing an IPbased overhead paging system for both new and legacy installations. With up to 25 watts of driving power (802.3at), the Amplifier provides direct drive of a standard Horn speaker and supports a line-out connector for connection to an external amplifier. The interface is compatible with Singlewire's InformaCast software. Note The version of InformaCast needs to be 4.0 or higher.
Product Overview 2 Typical System Installation 1.2 Typical System Installation Figure 1-2 illustrates how the VoIP V2 Paging Amplifier is normally installed as part of a public address system. Figure 1-2. Typical Installation 802.3af Compliant Ethernet Switch 1 2 3 4 5 6 Paging Amplifier (up to 25 watts) 802.
Product Overview 3 Product Features 1.3 Product Features • InformaCast software compatible • Dual-speed ethernet 10/100 Mbps • Web-based configuration • Web-based firmware upgradeable • PoE 802.3af-enabled (Powered-overEthernet) • Line-out connector • Direct speaker drive • Network and external speaker volume control 1.
Product Overview 4 Product Specifications 1.5 Product Specifications Table 1. Product Specifications Category Specification Ethernet I/F 10/100 Mbps Power Input PoE 802.3at or 802.3af Operating Temperature -10o C to 50o C (14o F to 122o F) Protocol SIP RFC 3261 Payload Types G711, SPEEX Regulatory Compliance FCC Class A, CE Warranty 2 Years Limited Dimensions 1.26” x 9.45” x 3.13” Audio Output 802.3af - up to 10 Watts (default, 50% duty cycle [one second on and one second off]). 802.
5 2 Installing the VoIP V2 Paging Amplifier 2.1 Parts List Table 2-1 illustrates the parts for each Paging Amplifier and includes a kit for mounting. Table 2-1.
Installing the VoIP V2 Paging Amplifier 6 Paging Amplifier Setup 2.2 Paging Amplifier Setup Set up and configure each Paging Amplifier before you mount it. CyberData delivers each Paging Amplifier with the factory default values indicated in Table 2-2: Table 2-2. Factory Default Settings—Default of Network Parameter Factory Default Setting IP Addressing DHCP a IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask a 255.0.0.0 a 10.0.0.1 Default Gateway a.
Installing the VoIP V2 Paging Amplifier 7 Paging Amplifier Setup 2.2.1 Paging Amplifier Components Figure 2-3 shows the components of the Paging Amplifier. Figure 2-3. Paging Amplifier Components DIP Switches RTFM Switch To broadcast a Paging Amplifier’s current IP address, press and hold the RTFM switch until you hear the IP address announcement, and then release the RTFM switch. To restore the factory defaults, complete the following steps: 1.
Installing the VoIP V2 Paging Amplifier 8 Paging Amplifier Setup 2.2.2 Connecting the Paging Amplifier 2.2.2.1 Using the Amplified Outputs Figure 2-4 and Figure 2-5 illustrates how to connect the VoIP V2 Paging Amplifier and use the amplified outputs in low and high power mode. Low Power Mode Figure 2-4. Using the Amplified Outputs—Low Power Mode Note: You can use an 802.3af compliance switch instead of an 802.3af power injector and hub. 802.
Installing the VoIP V2 Paging Amplifier 9 Paging Amplifier Setup High Power Mode Figure 2-5. Using the Amplified Outputs—High Power Mode Note: You can use an 802.3at compliance switch instead of an 802.3at power injector and hub. 802.3at PoE Injector (high power mode) Cat 5 Ethernet Cable Non-PoE Ethernet Switch *Note: The positive (+) wire coming from the speaker may be red or white. The negative (-) wire is black. *+ Use 16 gauge wire coming out of screw terminals.
Installing the VoIP V2 Paging Amplifier 10 Paging Amplifier Setup 2.2.3 Paging Amplifier DIP Switches See Figure 2-6 to identify the DIP Switches. Figure 2-6. DIP Switches See the following tables for the DIP Switch settings: Table 2-3. DIP Switch Settings—Low Power—802.3af Compliant DIP Switch Default Setting Description 1 OFF Sets PoE for 802.3af class. 2 N/A Not applicable for power setting. 3 ON Switch mode current set to LOW. 4 OFF Low gain amplifier setting. Table 2-4.
Installing the VoIP V2 Paging Amplifier 11 Paging Amplifier Setup 2.2.4 VoIP V2 Paging Amplifier System Installation and Connection Options Figure 2-7 through Figure 2-10 illustrates connection options for the VoIP V2 Paging Amplifier. Figure 2-7. V2 Paging Amplifier Connections See Figure 2-8 See Figure 2-9 CLASS II WIRING See Figure 2-10 1-Sense (+) 2-GND 3-Relay COM 4-Relay NO 5-Line-In(+) 6-Line-In(-) 7-Line-Out(+) 8-Line-Out(-) 9-Spkr Out(+) 10-Spkr Out (-) Figure 2-8.
Installing the VoIP V2 Paging Amplifier 12 Paging Amplifier Setup Figure 2-9. Speaker Out Connection 802.3af Compliant Ethernet Switch or 802.3at High Power PoE Switch 1 2 3 4 5 6 Speaker Connection 802.3at PoE Injector Paging Amplifier (up to 25 watts) 011068 Loudspeaker (8 Ohm) VoIP Phone Informacast Server Figure 2-10.
Installing the VoIP V2 Paging Amplifier 13 Paging Amplifier Setup 2.2.4.1 Loudspeaker Type Using the amplified output, the CyberData VoIP V2 Paging Amplifier supports the 011068 Loudspeaker or equivalent unamplified loudspeaker. Figure 2-11. 011068 Loudspeaker 2.2.4.2 Cabling/Wiring Using the amplified output, you may connect a loudspeaker to a Paging Amplifier with a good quality speaker cable that is limited to 25 feet in length.
Installing the VoIP V2 Paging Amplifier 14 Paging Amplifier Setup 2.2.5 Confirm Operation After connecting the Paging Amplifier to the ethernet hub, use the LEDs on the Paging Amplifier face to confirm that the Paging Amplifier is operational and linked to the network. Table 2-7. Paging Amplifier LEDs LED Color Function Power Blue/Green The power LED is illuminated a steady green when the power is on and in low power mode.
Installing the VoIP V2 Paging Amplifier 15 Paging Amplifier Setup 2.2.6 Confirm the IP Address and Test the Audio 2.2.6.1 RTFM Switch When the Paging Amplifier is operational and linked to the network, use the Reset Test Function Management (RTFM) switch (Figure 2-14) on the Paging Amplifier face to announce and confirm the Paging Amplifier’s IP Address, and test that the audio is working. Figure 2-14.
Installing the VoIP V2 Paging Amplifier 16 Paging Amplifier Setup 2.2.7 Adjust the Volume 2.2.7.1 External Volume Dial To adjust the Paging Amplifier volume, turn the external Volume dial (Figure 2-15) on the Paging Amplifier face. Note For the lineout volume, the volume is fixed and the volume control is adjusted through an external amplifier. Figure 2-15.
Installing the VoIP V2 Paging Amplifier 17 Configure the Paging Amplifier Parameters 2.3 Configure the Paging Amplifier Parameters ● To configure the Paging Amplifier online, use a standard web browser. ● Configure each Paging Amplifier and verify its operation before you mount it. When you are ready to mount a Paging Amplifier enclosure, refer to Appendix A, "Mounting the Amplifier" for instructions.
Installing the VoIP V2 Paging Amplifier 18 Configure the Paging Amplifier Parameters 2.3.1 Paging Amplifier Web Page Navigation Table 2-9 shows the navigation buttons that you will see on every Paging Amplifier web page. Table 2-9. V2 Paging Amplifier Web Page Navigation Web Page Item Description Link to the Home page. Link to the Update Firmware page. 2.3.2 Log in to the Configuration Home Page 1. Open your browser to the Paging Amplifier IP address.
Installing the VoIP V2 Paging Amplifier 19 Configure the Paging Amplifier Parameters Figure 2-16.
Installing the VoIP V2 Paging Amplifier 20 Configure the Paging Amplifier Parameters 3. On the Home Page, review the setup details and navigation buttons described in Table 2-10. Table 2-10. Home Page Overview Description Web Page Item Device Settings Device Name Shows the device name (25 character limit). Change Username Type in this field to change the username (25 character limit). Change Password Type in this field to change the password (19 character limit).
Installing the VoIP V2 Paging Amplifier 21 Configure the Paging Amplifier Parameters 2.3.3 Updating the Firmware Note Updating from firmware versions earlier than 2.0.0 require a factory reset after the update has been completed. This is due to a change in the way that the speaker stores its configuration file. To update the firmware from your computer: 1.
Installing the VoIP V2 Paging Amplifier 22 Configure the Paging Amplifier Parameters 4. Click Submit. Note Do not reboot the board after pressing the Submit button. Note This starts the update process. Once the Paging Amplifier has updated the file, the Firmware countdown page appears, indicating that the firmware is being written to flash. The Paging Amplifier will automatically reboot when the upload is complete. When the countdown finishes, the Upgrade Firmware page will refresh.
Installing the VoIP V2 Paging Amplifier 23 Configure the Paging Amplifier Parameters 2.3.4 Reboot the Paging Amplifier To reboot a Paging Amplifier, log in to the web page as instructed in Section 2.3.2, "Log in to the Configuration Home Page". 1. Click the Reboot button (Figure 2-18). Figure 2-18. Reboot Button Reboot button 2. A normal restart will occur and you will see the following Reboot page (Figure 2-19). Figure 2-19.
Installing the VoIP V2 Paging Amplifier 24 Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later 2.4 Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later This section describes the basic process for identifying and testing the CyberData Paging Amplifier when using Singlewire's InformaCast software version 4.0 or later. Note If you have questions or need help, please consult your InformaCast documentation and or contact the CyberData support team.
Installing the VoIP V2 Paging Amplifier 25 Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later Figure 2-21. IP Amplifier Configuration Page View InformaCast has detected new Speakers. 3. The IP Speaker Configuration page will show four newly detected units. Click Test.
Installing the VoIP V2 Paging Amplifier 26 Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later Figure 2-22. IP Speaker Configuration Page Test 4. On the Test IP Speaker page, Enter a number into the Test duration field. 5. Click Test. 6. You will hear a tone from the unit being testing. 7. After the test, click Cancel to return to the IP Configuration page.
Installing the VoIP V2 Paging Amplifier 27 Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later Figure 2-23. Test IP Speaker Page Test duration View Speaker’s Status Page Note Cancel Test When viewing the unit's status page via Informacast, Informacast links to the wrong port and path. Informacast expects our unit's status page to be at: http://:10004/status.
Installing the VoIP V2 Paging Amplifier 28 Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later Figure 2-24. IP Configuration Page Add 9. On the Add IP Speaker page, Fill out appropriate fields and click Add.
Installing the VoIP V2 Paging Amplifier 29 Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later Figure 2-25. Add IP Speaker Page Add Your unit is now registered to the InformaCast server. You now can configure this device as part of the InformaCast system setup as required.
30 Appendix A: Mounting the Amplifier A.1 Mount the Paging Amplifier Before you mount the enclosure, make sure that you have received all of the parts for each enclosure. Refer to Table A-12. Table A-12. Wall Mounting Components (Part of the Accessory Kit) Operations Guide Quantity Part Name 3 #6 Plastic Ribbed Anchors 3 #6 Sheet Metal Screws Illustration Note The Paging Amplifier was designed for indoor use.
31 Appendix B: Setting up a TFTP Server B.1 Set up a TFTP Server Upgrading the VoIP V2 Paging Amplifier firmware requires a TFTP server on which you access the Web interface where you can upload the firmware files. B.1.1 In a LINUX Environment To set up a TFTP server on LINUX: 1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that directory. 2.
32 Appendix C: Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) To see a list of frequently asked questions for your product, do the following: 1. Go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/singlewirepagingampv2/faqs.html 2. Go to the support page for your product, and click on the FAQs tab. C.2 Documentation The documentation for this product is released in an English language version only.
33 Contact Information C.3 Contact Information Contact CyberData Corporation 3 Justin Court Monterey, CA 93940 USA www.CyberData.net Phone: 800-CYBERDATA (800-292-3732) Fax: 831-373-4193 Sales Sales 831-373-2601 Extension 334 Technical Support The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website: http://www.cyberdata.net/support/contactsupportvoip.
34 Warranty C.4 Warranty CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail Within Warranty, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor. Should the product fail Out of the Warranty period, a flat rate repair charge of one half of the purchase price of the product will be assessed.
35 Warranty C.4.2 Warranty & RMA Returns outside of the United States If you purchased your equipment through an authorized international distributor or reseller, please contact them directly for product repairs. C.4.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.
36 Index Symbols D #6 sheet metal screws 30 default gateway 6, 17 IP address 6, 17 subnet mask 6, 17 username and password 6, 17 web login username and password 18 default gateway 6, 17 default IP settings 17 default login address 18 DHCP Client 3 discovery utility program 18 Numerics 1 speaker configuration 8, 9 16 gauge wire 8, 9 2 speaker configuration 9 802.3af compliance switch 8 802.3af mode 8, 9 802.3af power injector (low power mode) 8 802.3at compliance switch 9 802.3at mode 9 802.
37 InformaCast needs to be 4.
38 U username default for web configuration access 18 restoring the default 6, 17 using the amplified outputs 8 V verifying network link and activity 14 power on 14 volume 16 volume dial 16 W warranty 34 warranty & RMA returns outside of the United States 35 warranty and RMA returns page 35 warranty policy at CyberData 34 web access password 6, 17 web access username 6, 17 web configuration log in address 18 web page navigation 18 web page navigation 18 web-based paging amplifier configuration 17 Windows
