The IP Endpoint Company VoIP Emergency Intercom Operations Guide Part #011035 Document Part #930279W for Firmware Version 6.3.
PoE VoIP Intercom Operations Guide 930279W Part # 011035 COPYRIGHT NOTICE: © 2013, CyberData Corporation, ALL RIGHTS RESERVED. This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means (except for internal use by licensed customers), without prior express written permission of CyberData Corporation.
Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9.
Pictorial Alert Icons GENERAL ALERT General Alert This pictoral alert indicates a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard. Ground This pictoral alert indicates the Earth grounding connection point. Hazard Levels Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations.
Revision Information Revision 930279W, which corresponds to firmware version 6.3.0, was released on February 18, 2013 and has the following changes: • Updates Section 1.6, "Product Specifications". • Updates Section 2.2.6, "RTFM Button".
i Contents Chapter 1 Product Overview 1 1.1 How to Identify This Product ..............................................................................................................1 1.2 Typical System Installation ...................................................................................................................2 1.3 Product Features .....................................................................................................................................3 1.
ii C.3 Contact Information ............................................................................................................................78 C.4 Warranty ...............................................................................................................................................79 C.4.1 Warranty & RMA Returns within the United States ...........................................................79 C.4.2 Warranty & RMA Returns Outside of the United States ........................
1 1 Product Overview 1.1 How to Identify This Product To identify the VoIP Emergency Intercom, look for a model number label similar to the one shown in Figure 1-1. The model number on the label should be 011035. Figure 1-1. Model Number Label WWW.CYBERDATA.
Product Overview 2 Typical System Installation 1.2 Typical System Installation The Voice-over-IP (VoIP) VoIP Emergency Intercom is a SIP endpoint designed to provide VoIP phone connectivity in a tamper proof and secure package. Figure 1-2 illustrates how the VoIP Emergency Intercom can be installed as part of a VoIP phone system. Figure 1-2. Typical Installation—Door Entry/Access Control Generic PoE Hub 1 Door Strike 2 VoIP Intercom 3 4 VoIP Intercom 5 6 IP Phone IP PBX Server .
Product Overview 3 Product Features 1.3 Product Features Operations Guide 930279W ● SIP ● Dual speeds of 10 Mbps and 100 Mbps ● 802.
Product Overview 4 Supported Protocols 1.4 Supported Protocols The Intercom supports: ● SIP ● HTTP Web-based configuration Provides an intuitive user interface for easy system configuration and verification of Intercom operations. ● DHCP Client Dynamically assigns IP addresses in addition to the option to use static addressing. ● TFTP Client Facilitates hosting for the Autoprovisioning configuration file.
Product Overview 5 Product Specifications 1.6 Product Specifications Category Specification Speaker Output 1 Watt Peak Power Ethernet I/F 10/100 Mbps Protocol SIP RFC 3261 Compatible Power Input PoE 802.3af compliant or +5 volts at 1000m Operating Temperature -10o C to 50o C (14o F to 122o F) Payload Types G711, A-law and µ-law Regulatory Compliance FCC Class A, UL 60950 Part Number 011035 Dimensions 4.53” x 4.53” x 2.11” (H x W x D) Weight 0.71 lbs./shipping weight of 1.1 lbs. (0.
Product Overview 6 Dimensions 1.7 Dimensions Figure 1-3. Dimensions 4.53 [115.0] 4.53 [115.0] DIMENSIONS ARE IN INCHES [MILLIMETER] 2.22 [56.
Product Overview 7 Label Size 1.8 Label Size Figure 1-4. Label Size Ø0.875 0.825 0.000 Ø0.225 0.575 0.775 Operations Guide 930279W 2.110 0.000 2.110 1.940 R0.
8 2 Installing the VoIP Emergency Intercom 2.1 Parts List Table 2-1 illustrates the SiP VoIP and PoE Speaker parts. Table 2-1.
Installing the VoIP Emergency Intercom 9 VoIP Intercom Connections 2.2 Intercom Setup 2.2.1 VoIP Intercom Connections Figure 2-1 shows the pin connections on J3 (terminal block). This terminal block can accept 16 AWG gauge wire. Note As an alternative to using PoE power, you can supply 5 VDC at 1000 mA into the terminal block. Figure 2-1.
Installing the VoIP Emergency Intercom 10 Connecting the Intercom to the Auxiliary Relay 2.2.2 Connecting the Intercom to the Auxiliary Relay Warning Electrical Hazard: The VoIP Intercom enclosure is not rated for any AC voltages. GENERAL ALERT Warning Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes.
Controlled Device Such As Electric Door Strike or Strobe Light Solid State or Mechanical Relay OUT High PIV UltraFast Switching Diode Intercom PCB IN CyberData Corporation Example of External Relay (not supplied) Output Contacts AC or DC rated Depending Upon Controlled Device Requirements VoIP Intercom - DC POWER SUPPLY MAX.
Installing the VoIP Emergency Intercom 12 Identifying the VoIP Intercom Connectors 2.2.3 Identifying the VoIP Intercom Connectors See the following Figures and Tables to identify the connectors and functions. Figure 2-3. J2, J5, and J6 Connector Locations NEW DRAWING NEEDED? . Table 2-2. Connector Functions Connector Operations Guide Function J2 Call Button.
Installing the VoIP Emergency Intercom 13 Identifying the VoIP Intercom Connectors Figure 2-4. Connector Locations SW1 NEW DRAWING NEEDED? Table 2-3. Connector Functions Connector Operations Guide Function J1 PoE Network Connection (RJ-45 ethernet) J3 Terminal Block (see Figure 2-1) J4 Factory Only J8 Factory Only JP4 Factory Only JP5 Factory Only JP6 Factory Only JP10 Disables the intrusion sensor when installed. SW1 RTFM (see Section 2.2.
Installing the VoIP Emergency Intercom 14 Call Button and the Call Button LED 2.2.4 Call Button and the Call Button LED 2.2.4.1 Calling with the The Call Button • You may initiate a call by pressing the Call button. • An active call is indicated by the Call Button LED blinking at one second intervals. • The Intercom will automatically answer an incoming call. • You can press the Call button to terminate an active call whether the call was an incoming call or a call that was initiated by you. 2.2.4.
Installing the VoIP Emergency Intercom 15 Network Connectivity, and Data Rate 2.2.5 Network Connectivity, and Data Rate When you plug in the Ethernet cable or power supply: • The square, green Link light above the Ethernet port indicates that the network connection has been established (see Figure 2-6 and Figure 2-7). The Link light changes color to confirm the auto-negotiated baud rate: • This light is yellow at 10 Mbps. • It is orange at 100 Mbps. Figure 2-6.
Installing the VoIP Emergency Intercom 16 Network Connectivity, and Data Rate 2.2.5.1 Verify Network Activity The square, yellow Activity light blinks when there is network activity. Figure 2-7.
Installing the VoIP Emergency Intercom 17 RTFM Button 2.2.6 RTFM Button Caution GENERAL ALERT Your intercom will have either an RTFM button or two jumper pins labeled JP11 on the circuit board. If your intercom does not have an RTFM button, use JP11 for IP address announcement and factory reset functions. You will need a jumper shunt to place over the JP11 jumper pins per the instructions below.
Installing the VoIP Emergency Intercom 18 RTFM Button Figure 2-9.
Installing the VoIP Emergency Intercom 19 Announcing the IP Address 2.2.7 Announcing the IP Address To announce a device’s current IP address, first determine if you have an Intercom with an RTFM button (Figure 2-10), and then do one of the following: • If you have an Intercom that has an RTFM button, then see Section 2.2.7.1, "Intercom with an RTFM Button". • If you have an Intercom that has a jumper and does not have an RTFM button, then see Section 2.2.7.2, "Intercom with a Jumper and No RTFM Button".
Installing the VoIP Emergency Intercom 20 Announcing the IP Address 2.2.7.2 Intercom with a Jumper and No RTFM Button 1. If you have an Intercom with a jumper and no RTFM button, then install a jumper on JP11. See JP11 in Figure 2-11. 2. Wait until the IP address is announced. 3. Remove the jumper and restart the unit. Figure 2-11.
Installing the VoIP Emergency Intercom 21 Restore the Factory Default Settings 2.2.8 Restore the Factory Default Settings When troubleshooting configuration problems, it is sometimes convenient to restore the device to a known state. To restore the factory default settings on your device, do one of the following: • If you have an Intercom that has an RTFM button, then see Section 2.2.8.1, "Intercom with an RTFM Button".
Installing the VoIP Emergency Intercom 22 Restore the Factory Default Settings 2. The Call Button LED (see Figure 2-13) on the front will blink quickly. 3. Press and hold the Call Button until "restoring defaults" is announced. Figure 2-13. Call Button and Call Button LED Call Button and Call Button LED 4. Release the Call Button and wait for the Intercom to reboot.
Installing the VoIP Emergency Intercom 23 Restore the Factory Default Settings 2.2.8.2 Intercom with a Jumper Complete the following steps to restore defaults on an Intercom that has a jumper and no RTFM button: 1. Put a jumper on JP11. See Figure 2-14. Figure 2-14. Jumper on JP11 2. Wait for the Intercom to announce the IP address. 3. Press and hold the Call Button (see Figure 2-15) until "restoring defaults" is announced. 4. Release the Call Button and wait for the Intercom to reboot. 5.
Installing the VoIP Emergency Intercom 24 Adjust the Volume Figure 2-15. Call Button and Call Button LED Call Button and Call Button LED 2.2.9 Adjust the Volume You can adjust the volume through the Speaker Volume setting on the Device Configuration Page.
Installing the VoIP Emergency Intercom 25 Adjust the Volume 2.3 Configure the Intercom Parameters To configure the Intercom online, use a standard web browser. Configure each Intercom and verify its operation before you mount it. When you are ready to mount an Intercom, refer to Appendix A, "Mounting the Intercom" for instructions.
Installing the VoIP Emergency Intercom 26 Intercom Web Page Navigation 2.3.1 Intercom Web Page Navigation Table 2-5 shows the navigation buttons that you will see on every Intercom web page. Table 2-5. Web Page Navigation Web Page Item Description Link to the Home page. Link to the Device Configuration page. Link to the Networking page. Link to go to the SIP Configuration page. Link to go to the Nightringer page. Link to the Sensor Configuration page. Link to the Multicast Configuration page.
Installing the VoIP Emergency Intercom 27 Log in to the Configuration Home Page 2.3.2 Log in to the Configuration Home Page 1. Open your browser to the Intercom IP address. Note If the network does not have access to a DHCP server, the device will default to an IP address of 10.10.10.10. Note Make sure that the PC is on the same IP network as the Intercom.
Installing the VoIP Emergency Intercom 28 Log in to the Configuration Home Page 2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (Figure 2-16): Web Access Username: admin Web Access Password: admin Figure 2-16.
Installing the VoIP Emergency Intercom 29 Log in to the Configuration Home Page 3. On the Home Page, review the setup details and navigation buttons described in Table 2-6. Table 2-6. Home Page Overview Description Web Page Item Device Settings Device Name Shows the device name. Change Username Type in this field to change the username. Change Password Type in this field to change the password. Re-enter Password Type the password again in this field to confirm the new password.
Installing the VoIP Emergency Intercom 30 Configure the Device 2.3.3 Configure the Device 1. Click the Device Configuration button to open the Device Configuration page. See Figure 2-17. Figure 2-17.
Installing the VoIP Emergency Intercom 31 Configure the Device 2. On the Device Configuration page, you may enter values for the parameters indicated in Table 2-7. Table 2-7. Device Configuration Parameters Web Page Item Description Volume Settings Speaker Volume Type the desired Intercom volume level into this field. Microphone Gain Type the desired microphone gain level into this field. Relay Settings Activate Relay with DTMF Code When selected, the relay can be activated with a DTMF code.
Installing the VoIP Emergency Intercom 32 Configure the Device Table 2-7. Device Configuration Parameters (continued) Web Page Item Enable Push to Talk Description This option is for noisy environments. When enabled, the microphone will be muted normally. When the button is pressed and held, it will unmute the microphone and allow the operator to send audio back. NOTE: When Enable Push to Talk is enabled, you cannot stop an active call with the call button.
Installing the VoIP Emergency Intercom 33 Configure the Network Parameters 2.3.4 Configure the Network Parameters 1. Click the Networking button to open the Network Configuration page (Figure 2-18). Figure 2-18.
Installing the VoIP Emergency Intercom 34 Configure the Network Parameters 2. On the Network Configuration page, enter values for the parameters indicated in Table 2-8. Table 2-8. Network Configuration Parameters Web Page Item IP Addressing Description Select either DHCP IP Addressing or Static IP Addressing by marking the appropriate radio button. If you select Static, configure the remaining parameters indicated in Table 2-8. If you select DHCP, go to Step 3.
Installing the VoIP Emergency Intercom 35 Configure the SIP Parameters 2.3.5 Configure the SIP Parameters 1. Click SIP Config to open the SIP Configuration page (Figure 2-19). Note For specific server configurations, go to the following website address: http://www.cyberdata.net/support/server/index.html Figure 2-19.
Installing the VoIP Emergency Intercom 36 Configure the SIP Parameters 2. On the SIP Configuration page, enter values for the parameters indicated in Table 2-9. Table 2-9. SIP Configuration Parameters Web Page Item Description Enable SIP Operation Enables or disables SIP operation. SIP Settings Type the SIP server represented as either a numeric IP address in dotted decimal notation or the fully qualified host name (255 character limit [FQDN]).
Installing the VoIP Emergency Intercom 37 Configure the SIP Parameters Table 2-9. SIP Configuration Parameters (continued) Web Page Item Description Call Disconnection Terminate call after delay (in seconds) Type the desired number of seconds that you want to transpire before a call is terminated. Note: A value of 0 will disable this function. RTP Settings RTP Port (even) Specify the port number used for the RTP stream after establishing a SIP call.
Installing the VoIP Emergency Intercom 38 Configure the SIP Parameters 2.3.5.2 Point-to-Point Configuration When the board is set to not register with a SIP server (see Figure 2-20), it's possible to set the intercom to dial out to a single endpoint. In this case, the dial-out extension should be the IP address of the remote device. The Intercom can also receive Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point Mode.
Installing the VoIP Emergency Intercom 39 Configure the SIP Parameters 2.3.5.3 Delayed DTMF On the SIP Configuration page the dial out extension supports the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds after a call is first established with a remote device. Subsequent commas will pause for 2 seconds. A pause of one second will be sent after each numerical digit. Table 2-11.
Installing the VoIP Emergency Intercom 40 Configure the Nightringer Parameters 2.3.6 Configure the Nightringer Parameters When the Nightringer is enabled, the Intercom will register as a second SIP extension. Registration does not have to be to the same server as the primary SIP registration. Any calls made to the Nightringer extension will cause the Intercom to play a ring tone. There is no way to answer this call.
Installing the VoIP Emergency Intercom 41 Configure the Nightringer Parameters 2. On the Nightringer Configuration page, enter values for the parameters indicated in Table 2-12. Table 2-12. Nightringer Configuration Parameters Web Page Item Description Enable Nightringer When the nightringer is enabled, the unit will attempt to register a second extension with the SIP server. Any calls made to this extension will play a ringtone.
Installing the VoIP Emergency Intercom 42 Configure the Sensor Configuration Parameters 2.3.7 Configure the Sensor Configuration Parameters The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state. There is an option on the Sensor Configuration page to trigger on an open or short condition on these pins. The door sensor alarm will be activated when the Door Open Timeout parameter has been met.
Installing the VoIP Emergency Intercom 43 Configure the Sensor Configuration Parameters 1. Click Sensor Config to open the Sensor Configuration page (Figure 2-22). Figure 2-22.
Installing the VoIP Emergency Intercom 44 Configure the Sensor Configuration Parameters 2. On the Sensor Configuration page, enter values for the parameters indicated in Table 2-13. Table 2-13. Sensor Configuration Parameters Web Page Item Description Door Sensor Settings Door Sensor Normally Closed Select the inactive state of the door sensors. Door Open Timeout (in seconds) Select the number of seconds that you want to pass before the door sensor is activated.
Installing the VoIP Emergency Intercom 45 Configure the Multicast Parameters 2.3.8 Configure the Multicast Parameters Multicast groups use multicasting to create public address paging zones. Multicasting is based on the concept of a group. Multicast addresses specify an arbitrary group of IP hosts that have joined the group and want to receive traffic sent to the group. Group members send IGMP messages to their local multicast routers, allowing the group traffic traversal from the source.
Installing the VoIP Emergency Intercom 46 Configure the Multicast Parameters 1. Click on the Multicast Configuration button to open the Multicast Configuration page. See Figure 2-23. Figure 2-23.
Installing the VoIP Emergency Intercom 47 Configure the Multicast Parameters 2. On the Multicast Configuration page, enter values for the parameters indicated in Table 2-14. Table 2-14. Multicast Configuration Parameters Web Page Item Description Enable Multicast Operation Enables or disables multicast operation. Device Settings Priority Indicates the priority for the multicast group. Priority 9 is the highest (emergency streams). 0 is the lowest (background music).
Installing the VoIP Emergency Intercom 48 Configure the Audio Configuration Parameters 2.3.9 Configure the Audio Configuration Parameters The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom. 1. Click Audio Config to open the Audio Configuration page (Figure 2-24). Figure 2-24.
Installing the VoIP Emergency Intercom 49 Configure the Audio Configuration Parameters Figure 2-25.
Installing the VoIP Emergency Intercom 50 Configure the Audio Configuration Parameters Figure 2-26.
Installing the VoIP Emergency Intercom 51 Configure the Audio Configuration Parameters 2. On the Audio Configuration page, enter values for the parameters indicated in Table 2-15. Table 2-15. Audio Configuration Parameters Web Page Item Description Audio Files 0-9 The name of the audio configuration option is the same as the spoken audio that plays on the board (24 character limit). '0' corresponds to the spoken word “zero.” '1' corresponds to the spoken word “one.
Installing the VoIP Emergency Intercom 52 Configure the Audio Configuration Parameters Table 2-15. Audio Configuration Parameters (continued) Web Page Item Description The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files.
Installing the VoIP Emergency Intercom 53 Configure the Audio Configuration Parameters 2.3.9.1 User-created Audio Files User created audio files should be saved in the following format: RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-27 through Figure 2-29. Figure 2-27. Audacity 1 Figure 2-28.
Installing the VoIP Emergency Intercom 54 Configure the Audio Configuration Parameters When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-29.
Installing the VoIP Emergency Intercom 55 Configure the Event Parameters 2.3.10 Configure the Event Parameters Click the Event Config button to open the Event Configuration page (Figure 2-30). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-30.
Installing the VoIP Emergency Intercom 56 Configure the Event Parameters Table 2-16 shows the web page items on the Event Configuration page. Table 2-16. Event Configuration Web Page Item Description Enable Event Generation When selected, Event Generation is enabled. Remote Event Server Remote Event Server IP Type the Remote Event Server IP address. (64 character limit) Remote Event Server Port Type the Remote Event Server port number.
Installing the VoIP Emergency Intercom 57 Configure the Event Parameters 2.3.10.1 Example Packets for Events The server and port are used to point to the listening server and the 'Remote Event Server URL' is the destination URL (typically the script running on the remote server that's used to parse and process the POST events). Note The XML is URL-encoded before transmission so the following examples are not completely accurate. Here are example packets for every event: POST xmlparse_engine HTTP/1.
Installing the VoIP Emergency Intercom 58 Configure the Event Parameters User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded CALL_TERMINATED POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded
Installing the VoIP Emergency Intercom 59 Configure the Event Parameters User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded RELAY_DEACTIVATED POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded
Installing the VoIP Emergency Intercom 60 Configure the Autoprovisioning Parameters 2.3.11 Configure the Autoprovisioning Parameters 1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page. See Figure 2-31. Figure 2-31.
Installing the VoIP Emergency Intercom 61 Configure the Autoprovisioning Parameters 2. On the Autoprovisioning Configuration page, you may enter values for the parameters indicated in Table 2-17. Table 2-17. Autoprovisioning Configuration Parameters Web Page Item Description Autoprovisioning Enable Autoprovisioning See Section 2.3.11.1, "Autoprovisioning". Get Autoprovisioning from DHCP See Section 2.3.11.1, "Autoprovisioning". Autoprovisioning Server (IP Address) See Section 2.3.11.
Installing the VoIP Emergency Intercom 62 Configure the Autoprovisioning Parameters 2.3.11.1 Autoprovisioning Enable Autoprovisioning Option With autoprovisioning enabled, the board will get its configuration from a remote TFTP server on startup or periodically on a scheduled delay. Autoprovisioned values will override values stored in on-board memory and will be visible on the web page. The board gets its autoprovisioning information from an XML-formatted file hosted from a TFTP server.
Installing the VoIP Emergency Intercom 63 Configure the Autoprovisioning Parameters To set up a Linux DHCPD server to serve autoprovisioning information (in this case using both option 66 and 150), here's an example dhcpd.conf: # dhcpd.conf # # Configuration file for ISC dhcpd (see 'man dhcpd.conf') # ddns-update-style ad-hoc; option option-150 code 150 = ip-address; subnet 10.0.0.0 netmask 255.0.0.0 { max-lease-time 120; default-lease-time 120; option routers option subnet-mask 10.0.0.1; 255.0.0.
Installing the VoIP Emergency Intercom 64 Configure the Autoprovisioning Parameters Autoprovisioned Audio Files Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be downloaded once for each device. Loading many audio files to the device from the web page could cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh the page. The device uses the file name to determine when to download a new audio file.
Installing the VoIP Emergency Intercom 65 Configure the Autoprovisioning Parameters 2.4 Upgrade the Firmware and Reboot the Intercom Note To guard against failed firmware upgrades, units shipped from CyberData with firmware version 5.1.2 and later feature a built-in "fail safe" mechanism. Note that field upgrading earlier units with v5.x.x will not allow for this feature. Note Any units that have shipped with firmware version 6.0.0 or later will not be able to run firmware that is version 5.1.
Installing the VoIP Emergency Intercom 66 Configure the Autoprovisioning Parameters Figure 2-32. Upgrade Firmware Page 5. Select Browse, and then navigate to the location of the Intercom firmware file. 6. Click Submit. Note This starts the upgrade process. Once the Intercom has uploaded the file, the Uploading Firmware countdown page appears, indicating that the firmware is being written to flash. The Intercom will automatically reboot when the upload is complete.
Installing the VoIP Emergency Intercom 67 Reboot the Intercom 2.4.1 Reboot the Intercom To reboot a Intercom, log in to the web page as instructed in Section 2.3.2, "Log in to the Configuration Home Page". 1. Click Reboot (Figure 2-33). A normal restart will occur. Figure 2-33.
Installing the VoIP Emergency Intercom 68 Command Interface Post Commands 2.5 Command Interface Some functions on the device can be activated using simple POST commands to the web interface. The examples in Table 2-19 use the free unix utility, wget commands. However, any program that can send HTTP POST commands to the device should work. 2.5.1 Command Interface Post Commands Note These commands require an authenticated session (a valid username and password to work). Table 2-19.
Installing the VoIP Emergency Intercom 69 Command Interface Post Commands Table 2-19. Command Interface Post Commands (continued) HTTP Post Commanda Device Action Play the "4" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_4=yes" Play the "5" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.
Installing the VoIP Emergency Intercom 70 Command Interface Post Commands Table 2-19. Command Interface Post Commands (continued) HTTP Post Commanda Device Action Play the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_nightring=yes" Delete the "0" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.
Installing the VoIP Emergency Intercom 71 Command Interface Post Commands Table 2-19. Command Interface Post Commands (continued) HTTP Post Commanda Device Action Delete the "Ringback tone" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_ringback=yes" Delete the "Ring tone" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.
72 Appendix A: Mounting the Intercom A.1 Mount the Intercom Before you mount the Intercom, make sure that you have received all the parts for each Intercom. Refer to Table A-1 and Table A-2. Table A-1. Wall Mounting Components (Part of the Accessory Kit) Quantity Part Name 4 Sheet Metal Screw 4 Plastic Ribbed Anchor Illustration Table A-2.
73 Mount the Intercom Figure A-1 shows how to properly connect the VoIP Intercom. Figure A-1.
74 Mount the Intercom Figure A-2 shows a wall mounting option. Figure A-2. Wall Mounting Option Rotate Backplate 180° to use Top Cable Entry Pre Drill Holes on Wall Backplate 121001A Screw Accessory Kit Top Cable Entry Slot Wall Cutout Network Cable to J1 Top Cable Entry Figure A-3 shows a 1-Gang Box and a 2-Gang Box mounting option. Figure A-3.
75 Mount the Intercom Figure A-4 shows the maximum recommended wall cutout dimensions. Figure A-4. Maximum Recommended Wall Cutout Dimensions 0.25 [6.4] Top Cable Entry Opening 0.25 [6.4] Wall Cutout 0.25 [6.4] 0.25 [6.
76 Appendix B: Setting up a TFTP Server B.1 Set up a TFTP Server Autoprovisioning requires a TFTP server for hosting the configuration file. B.1.1 In a LINUX Environment To set up a TFTP server on LINUX: 1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that directory. 2. Run the following command where /tftpboot/ is the path to the directory you created in Step 1: the directory that contains the files to be uploaded. For example: in.
77 Appendix C: Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) A list of frequently asked questions (FAQs) are available on the VoIP Emergency Intercom product page at: http://www.cyberdata.net/products/voip/digitalanalog/intercomemergency/faqs.html Select the support page for your product to see a list of frequently asked questions for the CyberData product: C.2 Documentation The documentation for this product is released in an English language version only.
78 Contact Information C.3 Contact Information Contact CyberData Corporation 3 Justin Court Monterey, CA 93940 USA www.CyberData.net Phone: 800-CYBERDATA (800-292-3732) Fax: 831-373-4193 Sales Sales 831-373-2601 Extension 334 Technical Support The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website: http://www.cyberdata.net/support/contactsupportvoip.html Phone: (831) 373-2601, Ext. 333 Email: support@cyberdata.
79 Warranty C.4 Warranty CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail within the warranty period, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor. Should the product fail out-of-warranty, a flat rate repair charge of one half of the purchase price of the product will be assessed.
80 Warranty C.4.4 Return and Restocking Policy For our authorized distributors and resellers, please refer to your CyberData Service Agreement for information on our return guidelines and procedures. For End Users, please contact the company that you purchased your equipment from for their return policy. C.4.5 Warranty and RMA Returns Page The most recent warranty and RMA information is available at the CyberData Warranty and RMA Returns Page at the following web address: http://www.cyberdata.
81 Index the web access password 30 command interface 68 commands 68 configurable parameters 29, 31, 34, 36, 66 configuration audio 48 default IP settings 25 door sensor 42 intrusion sensor 42 network 33 SIP 35 using Web interface 25 configuration home page 28 configuration page configurable parameters 29, 31, 34 contact information 78 contact information for CyberData 78 Current Network Settings 34 current network settings 34 cutout dimensions, maximum recommended 75 CyberData contact information 78 Nume
82 door sensor 42, 44, 51 activate relay 44 dial out extension 44 door open timeout 44 door sensor normally closed 44 flash button LED 44 play audio locally 44 DTMF tones 37, 39 DTMF tones (using rfc2833) 37 dual speeds 15 activate relay 44 flash button LED 44 play audio locally 44 IP address 25, 34 IP addressing 34 default IP addressing setting 25 J J3 terminal block, 16 AWG gauge wire 9 E enable night ring events 56 event configuration enable night ring events 56 expiration time for SIP server lease 3
83 P S packet time 4 pages (lengthy) 47 part number 5 parts list 8 password for SIP server login 36 login 28 restoring the default 25 payload types 5 play audio locally (door sensor) 44 play audio locally (intrusion sensor) 44 point-to-point configuration 38 port local SIP 36 remote SIP 36 POST command 68 power input 5 priority assigning 47 product configuring 25 mounting 72 parts list 8 product features 3 product overview product features 3 product specifications 5 supported protocols 4 supported SIP se
84 V verifying network activity 16 volume boost 32 W wall cutout dimensions, maximum recommended 75 wall mounting option 74 warranty 79 warranty & RMA returns outside of the United States 79 warranty & RMA returns within the United States 79 warranty and RMA returns page 80 warranty policy at CyberData 79 web access password 25 web access username 25 web configuration log in address 27 web page navigation 26 web page navigation 26 web-based intercom configuration 25 weight 5 wget, free unix utility 68 Win
