The IP Endpoint Company VoIP Intercom Operations Guide Part #010935 Document Part #930242AB for Firmware Version 6.3.
PoE VoIP Intercom Operations Guide 930242AB Part # 010935 COPYRIGHT NOTICE: © 2013, CyberData Corporation, ALL RIGHTS RESERVED. This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means (except for internal use by licensed customers), without prior express written permission of CyberData Corporation.
Revision Information Revision 930242AB, which was released on February 12, 2013 and corresponds to firmware version 6.3.0, has the following changes: • Updates Section 1.6, "Product Specifications". • Updates Section 2.1.6, "RTFM Button".
Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9.
Pictorial Alert Icons GENERAL ALERT General Alert This pictoral alert indicates a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard. Ground This pictoral alert indicates the Earth grounding connection point. Hazard Levels Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations.
Contents i Chapter 1 Product Overview 1 1.1 How to Identify This Product ..............................................................................................................1 1.2 Typical System Installation ...................................................................................................................2 1.3 Product Features ....................................................................................................................................4 1.
1 1 Product Overview 1.1 How to Identify This Product To identify the VoIP Intercom, look for a model number label similar to the one shown in Figure 1-1. The model number on the label should be 010935. Figure 1-1. Model Number Label WWW.CYBERDATA.
Product Overview 2 How to Identify This Product 1.2 Typical System Installation The Voice-over-IP (VoIP) Intercom is a SIP endpoint designed to provide VoIP phone connectivity in a tamper proof and secure package. Figure 1-2, Figure 1-3, and Figure 1-4 illustrate how the VoIP Intercoms can be installed as part of a VoIP phone system. Figure 1-2. Typical Installation—Door Entry/Access Control 802.
Product Overview 3 How to Identify This Product Warning Electrical Hazard: The VoIP Intercom enclosure is not rated for any AC voltages. GENERAL ALERT Warning Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes. GENERAL ALERT Warning Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.
Product Overview 4 How to Identify This Product 1.3 Product Features Operations Guide 930242AB ● SIP ● Dual speeds of 10 Mbps and 100 Mbps ● 802.
Product Overview 5 How to Identify This Product 1.4 Supported Protocols The Intercom supports: ● SIP ● HTTP Web-based configuration Provides an intuitive user interface for easy system configuration and verification of Intercom operations. ● DHCP Client Dynamically assigns IP addresses in addition to the option to use static addressing. ● TFTP Client Facilitates hosting for the Autoprovisioning configuration file.
Product Overview 6 How to Identify This Product 1.6 Product Specifications Category Specification Speaker Output 1 Watt Peak Power Ethernet I/F 10/100 Mbps Protocol SIP RFC 3261 Compatible Power Input PoE 802.3af compliant or +5 volts at 1000m Operating Temperature -10o C to 50o C (14o F to 122o F) Payload Types G711, A-law and µ-law Regulatory Compliance FCC Class A, UL 60950 Part Number 010935 Dimensions 5” x 5” x 2.5” Weight 1.6 lbs./shipping weight of 2.2 lbs. (0.
Product Overview 7 How to Identify This Product 1.7 Dimensions 5.00 [127.0] 4.70 [119.3] 5.00 [127.0] Figure 1-5. Dimensions—Size of Unit With Case 2.36 [60.0] Operations Guide 4.64 [117.
Product Overview 8 How to Identify This Product 5.000 [127.0] Figure 1-6. Dimensions—Size of Unit Without Gang Box 5.000 [127.0] DIMENSIONS ARE IN INCHES [MILLIMETER] 1.985 [50.4] 4.200 [106.7] 4.200 [106.
9 2 Installing the VoIP Intercom 2.1 Parts List Table 2-1 illustrates the SiP VoIP and PoE Speaker parts. Table 2-1.
Installing the VoIP Intercom 10 Intercom Setup 2.1 Intercom Setup 2.1.1 VoIP Intercom Connections Figure 2-1 shows the pin connections on the J7 (terminal block). This terminal block can accept 16 AWG gauge wire. Note As an alternative to using PoE power, you can supply 5 VDC at 1000 mA into the terminal block. Figure 2-1.
Installing the VoIP Intercom 11 Intercom Setup 2.1.2 Connecting the Intercom to the Auxiliary Relay Warning Electrical Hazard: The VoIP Intercom enclosure is not rated for any AC voltages. GENERAL ALERT Warning Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes.
Controlled Device Such As Electric Door Strike or Strobe Light Solid State or Mechanical Relay OUT High PIV UltraFast Switching Diode Intercom PCB IN CyberData Corporation Example of External Relay (not supplied) Output Contacts AC or DC rated Depending Upon Controlled Device Requirements VoIP Intercom - DC POWER SUPPLY MAX.
Installing the VoIP Intercom 13 Intercom Setup 2.1.3 Identifying the VoIP Intercom Connectors See the following Figures and Tables to identify the connectors and functions. Figure 2-3. J2, J5, and J6 Connector Locations . Table 2-2. Connector Functions Connector Operations Guide Function J2 Call Button.
Installing the VoIP Intercom 14 Intercom Setup Figure 2-4. Connector Locations Table 2-3. Connector Functions Connector Operations Guide Function J1 PoE Network Connection (RJ-45 ethernet) J3 Terminal Block (see Figure 2-1) J4 Factory Only J8 Factory Only JP0 Factory Only JP1 Factory Only JP2 Factory Only JP3 Factory Only JP4 Factory Only JP5 Factory Only JP6 Factory Only JP7 Factory Only JP8 Factory Only JP9 Factory Only JP10 Disables the intrusion sensor when installed.
Installing the VoIP Intercom 15 Intercom Setup 2.1.4 Call Button and the Call Button LED 2.1.4.1 Calling with the The Call Button • You may initiate a call by pressing the Call button. • An active call is indicated by the Call Button LED blinking at one second intervals. • The Intercom will automatically answer an incoming call. • You can press the Call button to terminate an active call whether the call was an incoming call or a call that was initiated by you. 2.1.4.
Installing the VoIP Intercom 16 Intercom Setup 2.1.5 Network Connectivity, and Data Rate When you plug in the Ethernet cable or power supply: • The square, green Link light above the Ethernet port indicates that the network connection has been established (see Figure 2-6 and Figure 2-7). The Link light changes color to confirm the auto-negotiated baud rate: • This light is yellow at 10 Mbps. • It is orange at 100 Mbps. Figure 2-6.
Installing the VoIP Intercom 17 Intercom Setup 2.1.5.1 Verify Network Activity The square, yellow Activity light blinks when there is network activity. Figure 2-7.
Installing the VoIP Intercom 18 Intercom Setup 2.1.6 RTFM Button Caution GENERAL ALERT Your intercom will have either an RTFM button or two jumper pins labeled JP11 on the circuit board. If your intercom does not have an RTFM button, use JP11 for IP address announcement and factory reset functions. Intercoms with JP11 jumper pins instead of an SW1 switch correspond to part numbers 010935A, 010935B, 010935C, 010935D, and 010935E.
Installing the VoIP Intercom 19 Intercom Setup Figure 2-9.
Installing the VoIP Intercom 20 Intercom Setup 2.1.7 Announcing the IP Address To announce a device’s current IP address, first determine if you have an Intercom with an RTFM button (see SW1 in Figure 2-10), and then do one of the following: • If you have an Intercom that has an RTFM button, then see Section 2.1.7.1, "Intercom with an RTFM Button". • If you have an Intercom that has a jumper and does not have an RTFM button, then see Section 2.1.7.2, "Intercom with a Jumper and No RTFM Button". 2.1.7.
Installing the VoIP Intercom 21 Intercom Setup 2.1.7.2 Intercom with a Jumper and No RTFM Button 1. If you have an Intercom with a jumper and no RTFM button, then install a jumper on JP11. See JP11 in Figure 2-11. 2. Wait until the IP address is announced. 3. Remove the jumper and restart the unit. Figure 2-11. Jumper on JP11 2.1.8 Restore the Factory Default Settings When troubleshooting configuration problems, it is sometimes convenient to restore the device to a known state.
Installing the VoIP Intercom 22 Intercom Setup 2.1.8.1 Intercom with an RTFM Button Complete the following steps to restore defaults on an Intercom that has an RTFM button: 1. Press and hold the RTFM button (SW1 in Figure 2-12) until the Intercom announces the IP address. Figure 2-12.
Installing the VoIP Intercom 23 Intercom Setup 2. The Call Button LED (see Figure 2-13) on the front will blink quickly. 3. Press and hold the Call Button until "restoring defaults" is announced. Figure 2-13. Call Button and Call Button LED Call Button and Call Button LED 4. Release the Call Button and wait for the Intercom to reboot.
Installing the VoIP Intercom 24 Intercom Setup 2.1.8.2 Intercom with a Jumper Complete the following steps to restore defaults on an Intercom that has a jumper and no RTFM button: 1. Put a jumper on JP11. See Figure 2-14. Figure 2-14. Jumper on JP11 2. Wait for the Intercom to announce the IP address. 3. Press and hold the Call Button (see Figure 2-15) until "restoring defaults" is announced. 4. Release the Call Button and wait for the Intercom to reboot. 5.
Installing the VoIP Intercom 25 Intercom Setup Figure 2-15. Call Button and Call Button LED Call Button and Call Button LED 2.1.9 Adjust the Volume You can adjust the volume through the Speaker Volume setting on the Device Configuration Page.
Installing the VoIP Intercom 26 Intercom Setup 2.2 Configure the Intercom Parameters To configure the Intercom online, use a standard web browser. Configure each Intercom and verify its operation before you mount it. When you are ready to mount an Intercom, refer to Appendix A, "Mounting the Intercom" for instructions.
Installing the VoIP Intercom 27 Intercom Setup 2.2.1 Intercom Web Page Navigation Table 2-5 shows the navigation buttons that you will see on every Intercom web page. Table 2-5. Web Page Navigation Web Page Item Description Link to the Home page. Link to the Device Configuration page. Link to the Networking page. Link to go to the SIP Configuration page. Link to go to the Nightringer page. Link to the Sensor Configuration page. Link to the Multicast Configuration page.
Installing the VoIP Intercom 28 Intercom Setup 2.2.2 Log in to the Configuration Home Page 1. Open your browser to the Intercom IP address. Note If the network does not have access to a DHCP server, the device will default to an IP address of 10.10.10.10. Note Make sure that the PC is on the same IP network as the Intercom. Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.
Installing the VoIP Intercom 29 Intercom Setup 2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (Figure 2-16): Web Access Username: admin Web Access Password: admin Figure 2-16.
Installing the VoIP Intercom 30 Intercom Setup 3. On the Home Page, review the setup details and navigation buttons described in Table 2-6. Table 2-6. Home Page Overview Description Web Page Item Device Settings Device Name Shows the device name. Change Username Type in this field to change the username. Change Password Type in this field to change the password. Re-enter Password Type the password again in this field to confirm the new password.
Installing the VoIP Intercom 31 Intercom Setup 2.2.3 Configure the Device 1. Click the Device Configuration button to open the Device Configuration page. See Figure 2-17. Figure 2-17.
Installing the VoIP Intercom 32 Intercom Setup 2. On the Device Configuration page, you may enter values for the parameters indicated in Table 2-7. Table 2-7. Device Configuration Parameters Web Page Item Description Volume Settings Speaker Volume Type the desired Intercom volume level into this field. Microphone Gain Type the desired microphone gain level into this field. Relay Settings Activate Relay with DTMF Code When selected, the relay can be activated with a DTMF code.
Installing the VoIP Intercom 33 Intercom Setup Table 2-7. Device Configuration Parameters (continued) Web Page Item Enable Push to Talk Description This option is for noisy environments. When enabled, the microphone will be muted normally. When the button is pressed and held, it will unmute the microphone and allow the operator to send audio back. NOTE: When Enable Push to Talk is enabled, you cannot stop an active call with the call button. The device on the other end will need to end the call.
Installing the VoIP Intercom 34 Intercom Setup 2.2.4 Configure the Network Parameters 1. Click the Networking button to open the Network Configuration page (Figure 2-18). Figure 2-18.
Installing the VoIP Intercom 35 Intercom Setup 2. On the Network Configuration page, enter values for the parameters indicated in Table 2-8. Table 2-8. Network Configuration Parameters Web Page Item IP Addressing Description Select either DHCP IP Addressing or Static IP Addressing by marking the appropriate radio button. If you select Static, configure the remaining parameters indicated in Table 2-8. If you select DHCP, go to Step 3. Network Settings IP Address Enter the Static IP address.
Installing the VoIP Intercom 36 Intercom Setup 2.2.5 Configure the SIP Parameters 1. Click SIP Config to open the SIP Configuration page (Figure 2-19). Note For specific server configurations, go to the following website address: http://www.cyberdata.net/support/server/index.html Figure 2-19.
Installing the VoIP Intercom 37 Intercom Setup 2. On the SIP Configuration page, enter values for the parameters indicated in Table 2-9. Table 2-9. SIP Configuration Parameters Web Page Item Description Enable SIP Operation Enables or disables SIP operation. SIP Settings SIP Server Use this field to set the address (in dotted decimal notation or as a canonical name) of the SIP registrar. This field can accept canonical names of up to 255 characters in length.
Installing the VoIP Intercom 38 Intercom Setup Table 2-9. SIP Configuration Parameters (continued) Web Page Item Description Call Disconnection Terminate call after delay (in seconds) Type the desired number of seconds that you want to transpire before a call is terminated. Note: A value of 0 will disable this function. RTP Settings RTP Port (even) Specify the port number used for the RTP stream after establishing a SIP call. This port number has to be an even number and defaults to 10500.
Installing the VoIP Intercom 39 Intercom Setup 2.2.5.2 Point-to-Point Configuration When the board is set to not register with a SIP server (see Figure 2-20), it's possible to set the intercom to dial out to a single endpoint. In this case, the dial-out extension should be the IP address of the remote device. The Intercom can also receive Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point Mode. Note Receiving point-to-point SiP calls may not work with all phones.
Installing the VoIP Intercom 40 Intercom Setup 2.2.5.3 Delayed DTMF On the SIP Configuration page the dial out extension supports the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds after a call is first established with a remote device. Subsequent commas will pause for 2 seconds. A pause of one second will be sent after each numerical digit. Table 2-11.
Installing the VoIP Intercom 41 Intercom Setup 2.2.6 Configure the Nightringer Parameters When the Nightringer is enabled, the Intercom will register as a second SIP extension. Registration does not have to be to the same server as the primary SIP registration. Any calls made to the Nightringer extension will cause the Intercom to play a ring tone. There is no way to answer this call. The Nightringer is designed to be used in buildings where calls made after hours are directed to a ring group. 1.
Installing the VoIP Intercom 42 Intercom Setup 2. On the Nightringer Configuration page, enter values for the parameters indicated in Table 2-12. Table 2-12. Nightringer Configuration Parameters Web Page Item Description Enable Nightringer When the nightringer is enabled, the unit will attempt to register a second extension with the SIP server. Any calls made to this extension will play a ringtone.
Installing the VoIP Intercom 43 Intercom Setup 2.2.7 Configure the Sensor Configuration Parameters The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state. There is an option on the Sensor Configuration page to trigger on an open or short condition on these pins. The door sensor alarm will be activated when the Door Open Timeout parameter has been met.
Installing the VoIP Intercom 44 Intercom Setup 1. Click Sensor Config to open the Sensor Configuration page (Figure 2-22). Figure 2-22.
Installing the VoIP Intercom 45 Intercom Setup 2. On the Sensor Configuration page, enter values for the parameters indicated in Table 2-13. Table 2-13. Sensor Configuration Parameters Web Page Item Description Door Sensor Settings Door Sensor Normally Closed Select the inactive state of the door sensors. Door Open Timeout (in seconds) Select the number of seconds that you want to pass before the door sensor is activated.
Installing the VoIP Intercom 46 Intercom Setup 2.2.8 Configure the Multicast Parameters Multicast groups use multicasting to create public address paging zones. Multicasting is based on the concept of a group. Multicast addresses specify an arbitrary group of IP hosts that have joined the group and want to receive traffic sent to the group. Group members send IGMP messages to their local multicast routers, allowing the group traffic traversal from the source.
Installing the VoIP Intercom 47 Intercom Setup 1. Click on the Multicast Configuration button to open the Multicast Configuration page. See Figure 2-23. Figure 2-23.
Installing the VoIP Intercom 48 Intercom Setup 2. On the Multicast Configuration page, enter values for the parameters indicated in Table 2-14. Table 2-14. Multicast Configuration Parameters Web Page Item Description Enable Multicast Operation Enables or disables multicast operation. Device Settings Priority Indicates the priority for the multicast group. Priority 9 is the highest (emergency streams). 0 is the lowest (background music). SIP calls are considered priority 4.5. See Section 2.2.8.
Installing the VoIP Intercom 49 Intercom Setup 2.2.9 Configure the Audio Configuration Parameters The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom. 1. Click Audio Config to open the Audio Configuration page (Figure 2-24). Figure 2-24.
Installing the VoIP Intercom 50 Intercom Setup Figure 2-25.
Installing the VoIP Intercom 51 Intercom Setup Figure 2-26.
Installing the VoIP Intercom 52 Intercom Setup 2. On the Audio Configuration page, enter values for the parameters indicated in Table 2-15. Table 2-15. Audio Configuration Parameters Web Page Item Description Audio Files 0-9 The name of the audio configuration option is the same as the spoken audio that plays on the board (24 character limit). '0' corresponds to the spoken word “zero.” '1' corresponds to the spoken word “one.” '2' corresponds to the spoken word “two.
Installing the VoIP Intercom 53 Intercom Setup Table 2-15. Audio Configuration Parameters (continued) Web Page Item Description The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files.
Installing the VoIP Intercom 54 Intercom Setup 2.2.9.1 User-created Audio Files User created audio files should be saved in the following format: RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-27 through Figure 2-29. Figure 2-27. Audacity 1 Figure 2-28.
Installing the VoIP Intercom 55 Intercom Setup When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-29.
Installing the VoIP Intercom 56 Intercom Setup 2.2.10 Configure the Event Parameters Click the Event Config button to open the Event Configuration page (Figure 2-30). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-30.
Installing the VoIP Intercom 57 Intercom Setup Table 2-16 shows the web page items on the Event Configuration page. Table 2-16. Event Configuration Web Page Item Description Enable Event Generation When selected, Event Generation is enabled. Remote Event Server Remote Event Server IP Type the Remote Event Server IP address. (64 character limit) Remote Event Server Port Type the Remote Event Server port number. (8 character limit) Remote Event Server URL Type the Remote Event Server URL.
Installing the VoIP Intercom 58 Intercom Setup 2.2.10.1 Example Packets for Events The server and port are used to point to the listening server and the 'Remote Event Server URL' is the destination URL (typically the script running on the remote server that's used to parse and process the POST events). Note The XML is URL-encoded before transmission so the following examples are not completely accurate. Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.
Installing the VoIP Intercom 59 Intercom Setup User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded CALL_TERMINATED POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded
Installing the VoIP Intercom 60 Intercom Setup User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded RELAY_DEACTIVATED POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded
Installing the VoIP Intercom 61 Intercom Setup 2.2.11 Configure the Autoprovisioning Parameters 1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page. See Figure 2-31. Figure 2-31.
Installing the VoIP Intercom 62 Intercom Setup 2. On the Autoprovisioning Configuration page, you may enter values for the parameters indicated in Table 2-17. Table 2-17. Autoprovisioning Configuration Parameters Web Page Item Description Autoprovisioning Enable Autoprovisioning See Section 2.2.11.1, "Autoprovisioning". Get Autoprovisioning from DHCP See Section 2.2.11.1, "Autoprovisioning". Autoprovisioning Server (IP Address) See Section 2.2.11.1, "Autoprovisioning" (15 character limit).
Installing the VoIP Intercom 63 Intercom Setup 2.2.11.1 Autoprovisioning Enable Autoprovisioning Option With autoprovisioning enabled, the board will get its configuration from a remote TFTP server on startup or periodically on a scheduled delay. Autoprovisioned values will override values stored in on-board memory and will be visible on the web page. The board gets its autoprovisioning information from an XML-formatted file hosted from a TFTP server.
Installing the VoIP Intercom 64 Intercom Setup To set up a Linux DHCPD server to serve autoprovisioning information (in this case using both option 66 and 150), here's an example dhcpd.conf: # dhcpd.conf # # Configuration file for ISC dhcpd (see 'man dhcpd.conf') # ddns-update-style ad-hoc; option option-150 code 150 = ip-address; subnet 10.0.0.0 netmask 255.0.0.0 { max-lease-time 120; default-lease-time 120; option routers option subnet-mask 10.0.0.1; 255.0.0.
Installing the VoIP Intercom 65 Intercom Setup Autoprovisioned Audio Files Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be downloaded once for each device. Loading many audio files to the device from the web page could cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh the page. The device uses the file name to determine when to download a new audio file.
Installing the VoIP Intercom 66 Intercom Setup 2.3 Upgrade the Firmware and Reboot the Intercom Note To guard against failed firmware upgrades, units shipped from CyberData with firmware version 5.1.2 and later feature a built-in "fail safe" mechanism. Note that field upgrading earlier units with v5.x.x will not allow for this feature. Note Any units that have shipped with firmware version 6.0.0 or later will not be able to run firmware that is version 5.1.2 or earlier.
Installing the VoIP Intercom 67 Intercom Setup 4. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-32. Figure 2-32. Upgrade Firmware Page 5. Select Browse, and then navigate to the location of the Intercom firmware file. 6. Click Submit. Note This starts the upgrade process. Once the Intercom has uploaded the file, the Uploading Firmware countdown page appears, indicating that the firmware is being written to flash.
Installing the VoIP Intercom 68 Intercom Setup 2.3.1 Reboot the Intercom To reboot a Intercom, log in to the web page as instructed in Section 2.2.2, "Log in to the Configuration Home Page". 1. Click Reboot (Figure 2-33). A normal restart will occur. Figure 2-33.
Installing the VoIP Intercom 69 Intercom Setup 2.4 Command Interface Some functions on the device can be activated using simple POST commands to the web interface. The examples in Table 2-19 use the free unix utility, wget commands. However, any program that can send HTTP POST commands to the device should work. 2.4.1 Command Interface Post Commands Note These commands require an authenticated session (a valid username and password to work). Table 2-19.
Installing the VoIP Intercom 70 Intercom Setup Table 2-19. Command Interface Post Commands (continued) HTTP Post Commanda Device Action Play the "4" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_4=yes" Play the "5" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.
Installing the VoIP Intercom 71 Intercom Setup Table 2-19. Command Interface Post Commands (continued) HTTP Post Commanda Device Action Play the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_nightring=yes" Delete the "0" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.
Installing the VoIP Intercom 72 Intercom Setup Table 2-19. Command Interface Post Commands (continued) HTTP Post Commanda Device Action Delete the "Ringback tone" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_ringback=yes" Delete the "Ring tone" audio file wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.
73 Appendix A: Mounting the Intercom A.1 Mount the Intercom Before you mount the Intercom, make sure that you have received all the parts for each Intercom. Refer to Table A-1. Table A-1.
74 Mount the Intercom To mount the Intercom: 1. Plug the Ethernet cable into the Intercom Assembly (see Figure A-1). Section 2.1.5, "Network Connectivity, and Data Rate" explains how the Link and Status LEDs work. Figure A-1.
75 Mount the Intercom 2. To fasten the Intercom: • For wall mounting, use the two 8-32 X 1/4" FLAT HEAD PHILLIPS MACHINE SCREW and the one 10-24 X 5/16" PAN HEAD PHILLIPS MACHINE SCREW to secure the Intercom. Figure A-2.
76 Mount the Intercom If the thread on the conduit is longer than 3/8 inch, then a stop nut (not supplied) is required. Otherwise, use the outlet box plug to plug the exit hole. Note Apply good quality waterproof sealant to all threads. Figure A-3. Mounting the VoIP Intercom Assembly Apply good quality waterproof sealant to all threads. HOLE PLUG OR CONDUIT Figure A-4 shows the restrictions of the conduit going into the box. Figure A-4. Conduit Restrictions Not to Exceed 0.
77 Mount the Intercom Figure A-5 shows how to properly mount the VoIP Intercom. Figure A-5.
Figure A-6 shows how to do a custom flush mounting for the VoIP Intercom. Figure A-6. Custom Flush Mounting DEPTH BELOW GASKET 5.00 [127.0] 1.70 [43.2] 930242AB 3.27 [83.1] 4.40 [111.8] A 0.35 [8.9] REF. 0.10 [2.5] 0.57 [14.4] REF. MH MH MH MH 5.05 [128.3] 3.70 [94.0] DIMENSIONS ARE IN INCHES [MILLIMETER] PROJECTION: THIRD ANGLE PROJECTION 4.40 [111.8] Operations Guide A.1.1 Custom Flush Mounting A 0.20 [5.
79 Appendix B: Setting up a TFTP Server B.1 Set up a TFTP Server Autoprovisioning requires a TFTP server for hosting the configuration file. B.1.1 In a LINUX Environment To set up a TFTP server on LINUX: 1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that directory. 2. Run the following command where /tftpboot/ is the path to the directory you created in Step 1: the directory that contains the files to be uploaded. For example: in.
80 Appendix C: Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) A list of frequently asked questions (FAQs) are available on the VoIP Intercom product page at: http://www.cyberdata.net/products/voip/digitalanalog/intercom/faqs.html Select the support page for your product to see a list of frequently asked questions for the CyberData product: C.2 Documentation The documentation for this product is released in an English language version only.
81 Contact Information C.3 Contact Information Contact CyberData Corporation 3 Justin Court Monterey, CA 93940 USA www.CyberData.net Phone: 800-CYBERDATA (800-292-3732) Fax: 831-373-4193 Sales Sales 831-373-2601 Extension 334 Technical Support The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website: http://www.cyberdata.net/support/contactsupportvoip.html Phone: (831) 373-2601, Ext. 333 Email: support@cyberdata.
82 Warranty C.4 Warranty CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail within the warranty period, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor. Should the product fail out-of-warranty, a flat rate repair charge of one half of the purchase price of the product will be assessed.
83 Warranty C.4.4 Return and Restocking Policy For our authorized distributors and resellers, please refer to your CyberData Service Agreement for information on our return guidelines and procedures. For End Users, please contact the company that you purchased your equipment from for their return policy. C.4.5 Warranty and RMA Returns Page The most recent warranty and RMA information is available at the CyberData Warranty and RMA Returns Page at the following web address: http://www.cyberdata.
84 Index changing the web access password 31 command interface 69 commands 69 conduit restrictions 76 configurable parameters 30, 32, 35, 37, 67 configuration audio 49 default IP settings 26 door sensor 43 intrusion sensor 43 network 34 SIP 36 using Web interface 26 configuration home page 29 configuration page configurable parameters 30, 32, 35 contact information 81 contact information for CyberData 81 Current Network Settings 35 current network settings 35 CyberData contact information 81 Numerics 100
85 discovery utility program 28 DNS server 35 door sensor 43, 45, 52 activate relay 45 dial out extension 45 door open timeout 45 door sensor normally closed 45 flash button LED 45 play audio locally 45 DTMF tones 38, 40 DTMF tones (using rfc2833) 38 dual speeds 16 illustration of intercom mounting process 73 installation, typical intercom system 2 intercom configuration default IP settings 26 intercom configuration page configurable parameters 37, 67 intrusion sensor 43, 45 activate relay 45 dial out ext
86 O RJ-45 14 RMA returned materials authorization 81 RMA status 81 RTFM button 18 RTFM jumper 18, 20, 21, 22, 24 RTP/AVP 5 operating temperature 6 orange link light 16 P S packet time 5 pages (lengthy) 48 part number 6 parts list 9 password for SIP server login 37 login 29 restoring the default 26 payload types 6 play audio locally (door sensor) 45 play audio locally (intrusion sensor) 45 point-to-point configuration 39 port local SIP 37 remote SIP 37 POST command 69 power input 6 power screwdriver 75
87 U upgrading to firmware 6.x.x from 5.x.
