Troubleshooting guide

30 | C y b e r - R a i n X C I S m a r t I r r i g a t i o n C o n t r o l l e r T r o u b l e s h o o t i n g G u i d e
Rain Sensor Issues
Rain Sensor Not Stopping Controller After it Rains
If there is a rain sensor attached to the controller and it rains with no rain hold occurring check the box in the “System Details” tab that says “Do you have a Rain
Sensor Installed”. The option should reflect the following:
Rain Sensor Puts System on Hold After Being Enabled
To check the controller status, look under the weather panel on the Schedule tab. If you have a Rain Sensor Hold and the rain sensor has not been activated, you
need to change your Rain Sensor Connection Type to Normally Closed on the System Details tab.
Rain sensors are sold in two different varieties, normally open, and normally closed. Normally open controllers have two wires connected to a switch which does
not provide a path for electrical current when dry. When rain is detected, the sensors close the circuit and allow a path for electrical current. Normally closed
sensors provide a path for electrical current until rain is detected, at which point the switch is opened and an open circuit is produced.
It is important to choose the correct sensor configuration. Consult the manufacturer of your rain sensor to find out whether your rain sensor is normally open or
normally closed. After enabling the rain sensor in the software and plugging it in if you get a rain hold right away change it from the setting it is on to the other.
Choosing the wrong configuration will cause inaccurate rain sensor holds.