Installation Guide

61 | C y b e r - R a i n X C I S m a r t I r r i g a t i o n C o n t r o l l e r U s e r G u i d e
Controller Alerts (Pro Model Only)
Cyber-Rain continually monitors your controller and sprinkler system to make sure everything is working correctly. When the system is working normally, the
traffic light on the Controller page will be green. However, if Cyber-Rain detects something outside the thresholds for normal operation, an alert will be triggered
and you will be notified in the following ways:
 The LCD display screen on the controller will indicate an alert.
 The alert will be shown on the Home page.
 The traffic light in the Controller Status panel on the Controller page will change to yellow or red.
 The alert will be logged in the Event Log on the Stats page.
 You will be sent an alert email to the email address used when creating your account (if the Email New Alerts box is checked in Site Details panel on the
Site page).
Important: To assure you receive email alerts, add [e-mail] to your address book so messages do not get delivered to the junk folder.
Cyber-Rain continually checks for three types of alerts – temperature, current and flow.
Temperature Alerts
Temperature Alerts indicate when the temperature inside the controller box is too high or low. Note that the sensor is measuring the temperature inside the
controller box, not the outside air temperature. The thresholds for temperature alerts cannot be changed. Potential temperature alerts are:
High Temperature Alert
 Indicates: The temperature inside controller box is too high. Electronic components within the controller may be damaged.
 Cyber-Rain response: An alert is triggered, and the controller stops watering all zones.
 Potential causes of alert:
o Controller is located in an area which is very hot. If temperature alerts are frequent, the controller may need to be relocated to avoid damage to
the internal electronics.
o The controller is overheating due to a malfunction. Please call tech support at 877-888-1452 or email us at [e-mail] if you are
receiving this alert repeatedly when the outside temperature is not hot.
 How to clear alert:
o This alert will automatically clear itself when the controller temperature returns to the normal range.
o Manually clear the alert by pressing Clear Alerts under the stoplight in the Controller Status panel on the Controller page. (Note: The alert will
return if the temperature continues to be too high.)
Low Temperature Alert
 Indicates: The temperature inside controller box is close to freezing. Pipes may freeze if sprinklers are left on.
 Cyber-Rain response: An alert is triggered, but the controller continues to water all zones.
 Potential causes of alert: