Users Manual

Frequently Asked Questions (Continued)
Page 7
Frequently Asked Questions
Possible Solution
Resolutoin on the monitor is lower than
4K @ 60Hz when connected to the HDMI
or Type C port of the CA Essential Micro
Docking Station.
Make sure your computer can support HDMI 2.0b, DisplayPort 1.4 or higher.
No video on the monitor attached to the CA
Essential Micro Docking Station.
- Check the video connection cables.
- Disconnect the monitor from the CA Essential Micro Docking Station and wait
for 10 seconds, then re-connect the monitor again.
Video on the attached monitors is distorted
or corrupted.
- Check the video connection cables.
- Check and update the video resolution under Settings > Display > Display
Resolution.
Video on the attached monitor is not
displayed in extended mode.
- Change the settings under Settings > Display > Multiple Displays.
- Switch modes by pressing the Windows Key + P.