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9. What type of heater is used & how long does it take to heat the spa up?
Cyanna Valley utilizes standard electrical spa heaters, 1KW (convertible to 4KW) for our Plug-n-Play models
and a 5.5KW heater for our standard 220V units. Spas hooked up 110V will heat up approximately 1-2
degrees/hour. Spas that are hooked up 220V will heat up approximately 6-8 degrees/hour.
10. What distinguishes Cyanna Valley from other spas?
Cyanna Valley’s mission is to build a high quality spa at an affordable price. Cyanna Valley offers the best
value in the spa industry. We partner with industry leaders like Balboa and Waterway to produce our spas with
the best components. The value is also seen in our High Density Polyethylene shell. This extremely strong and
durable material is ideal for making spas. Buy with confidence, Cyanna Valley provides a lifetime shell
warranty! Our molds are centered around comfortable seating for all body types. This material is more cost
effective and the savings are passed on to you. You can't find a better value in the spa industry than Cyanna
Valley!
11. How is the temperature controlled?
Upon initial startup, the spa will heat up to the default temperature of 100 degrees. To change the desired
temperature, press the temp button until the desired temp is blinking, then press the temp button to adjust.
Check your owners manual for topside instructions.
12. What is the filter cycle and mode?
What should I use? The filter cycle is the amount of time the pump turns on low speed for filtration purposes
and ozone generation (if installed) during a 12 hour period. The default cycle is F2, which means the pump will
turn on for 2 hours and then turn off for 10 hours. The cycle will then repeat. To change the filter cycle press
temp until the number is blinking then immediately press jet. Press temp again to adjust. The setting varies
upon spa usage but we recommend starting on F4 or F6. The mode has three designations St "standard", EC
"Economy", and SL "sleep". The default mode is St. and will always maintain your set or desired temperature.
Even if you are not in your filter cycle the pump will come on low speed and the heater will turn on if there is
heat demand. EC or economy mode will allow the temperature to drop 20 degrees from your desired
temperature. SL or sleep mode heats the spa to within 20 degrees of the set temperature ONLY during filter
cycles. SL will display when water temp is not current, and will alternate with water temp when the pump is
running. We recommend the standard mode as the normal mode of operation.
13. What side is the equipment located on?
The rub rail around the spa has a badge located on one side. This designates the side of the spa that has the
power system and the pumps. Keep this in mind when deciding where to position your spa, as you want to
keep this side accessible.
14. What is the arctic insulation package?
This is a combination of reflectic wrap and foam board. The wrap reflects the interior heat back into the spa,
while the foam board adds additional insulation and provides a sound reduction barrier.
15. What is the warranty?
All Cyanna Valley spas come with a 2 year parts and 1 year labor warranty. Our unique shell material comes
with a lifetime warranty. For more information please refer to the terms of the Cyanna Valley warranty page.