Other
Frequently Asked Questions.
1. What should I consider when purchasing a spa?
The four most important factors are: the location you wish to put the spa (size), your budget for the spa (cost),
the features and benefits of the spa (value).
2. What is Hydrotherapy?
Hydrotherapy, by definition, is the use of water to relieve discomfort and promote physical well-being. Cyanna
Valley Spas uses jet streams to massage the body to reduce stress, sooth joint and muscle pain, and is used
by rehabilitation specialists to help their patients.
3. Are the jets adjustable?
All of the jets in your Cyanna Valley spa are adjustable. By turning the jet insert to the right you can close or
partially close the jet to adjust flow. Note-the ozonator jet in the foot well is not adjustable.
4. How often do I drain and clean the spa?
Detergent residue and dissolved solids from chemical use will make it more difficult to keep the water
balanced, therefore, it is recommended to clean the spa every 3 or 4 months. Locate the drain and hook up the
garden hose and drain. Use a mild soap and water solution and a soft sponge to clean the spa shell. Rinse
well and shop vac out before refilling.
5. What surface is acceptable to set my spa on?
We recommend placing your spa on a level concrete pad. You may also place it on a wood deck provided the
deck is built with the additional weight of the spa in mind. Installing the spa on an unleveled surface such as a
gravel base is not recommended and may warp the shell and void the warranty.
6. What does my spa require for electrical hookup?
Cyanna Valley offers a wide range of spas. The Plug-n-Play spas are 110V and come equipped with a 12 ft. -
15 amp GFCI cord FACTORY INSTALLED. These plug-n-play models are convertible to 220V – 40 amp. Most
of our spas require either a 50, or 40 amp GFCI breaker depending on the model. We recommend checking
your local electrical code for wire size. The corners of the spa have a removable circle cap you can utilize to
run the wiring conduit through. Please refer to owner’s manual for location of cord.
7. Is an Ozonator a standard feature?
All Cyanna Valley spas are ozone ready, however the ozonator is not a standard feature. This option can be
included in installation upon order or can be purchased for aftermarket installation.
8. What is the Ozone Purification System?
The ozone generator converts oxygen (O2) to ozone (O3), and then infuses with the water of the spa. The
addition of this extra oxygen molecule kills bacteria and organic compounds reducing the amount of chemicals
needed to keep your spa clean. Cyanna Valley spas have made improvements to include a mazzei injection
system with the ozone to improve the mixture with water and ensure it remains in the water longer to provide
maximum sanitation.