Owner’s Manual

SERVICE & REPAIR [phone], MONDAY – FRIDAY
8:30AM-4:00PM EASTERN TIME
Should your CVA Apex require repair, we recommend that it be returned to our
Warranty Repair Center. This will assure that our competent staff of trained
technicians performs all work. Under U.S. law, your Apex can be shipped by you
directly to our warranty repair center, and we can return it directly to you. Some
states have laws that prohibit this. You are responsible for complying with the laws
of your state. If you use a licensed dealer or gunsmith to ship the rie, we must
return it to the same dealer or gunsmith. NO EXCEPTIONS WILL BE MADE.
(Section 178.147 Federal Firearms Regulations)
Any rearm returned to the repair center should be marked to the attention of
BPF REPAIR DEPARTMENT. Please return the entire gun even if you feel the
problem is with the barrel. A detailed letter of instructions should be enclosed to
facilitate handling. Please be sure to include your name, shipping address, and a
daytime phone number.
To expedite service please download the repair form available online at this
address: http://www.cva.com/pdfs/CVA_Repair_Form.pdf The use of this
form will insure that your rie is repaired in the quickest possible time and returned
to you.
All rearms must be unloaded and shipped via United Parcel Service (UPS).
SHIPPING A LOADED GUN IS A VIOLATION OF FEDERAL LAW THAT
MUST BE REPORTED.
Our Repair Center will inspect and evaluate the problem. Should any work not be
covered by warranty, you will be advised of the cost. No unwarranted work will
be done without your approval. The address for the CVA Repair Center is:
BLACK POWDER PRODUCTS, INC
ATTN: BPF Repairs
1685 BOGGS ROAD • SUITE 300
DULUTH, GA 30096
770-449-4687 • [e-mail]
LIMITED LIFETIME WARRANTY
CVA warrants all factory-nished rearms to be free of defects in workmanship or
materials for the lifetime of the rearm. This Limited Lifetime Warranty only applies
to the original consumer owner. This warranty is put into effect by submitting the
warranty information within 15 days of purchase and is not transferable. To save
time and postage, the warranty information may also be transmitted electronically
via our website at www.cva.com.
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