Installation Instructions

Product Subject to this Limited Warranty
This Limited Warranty applies only to the
CUSTOMCRAFT LAMINATE (the “Product”) sold by
Midwest Manufacturing, a division of Menard, Inc.,
(the “Company”).
Who is Entitled to this Limited Warranty
The Company grants this Limited Warranty solely
in favor of the original purchaser of the Product
(the “Original Purchaser”), but to no other person or
entity whatsoever. No person or entity, other than the
Original Purchaser, shall have any right to assert any
claim under this Limited Warranty, or otherwise, in
connection with the Product.
This Limited Warranty is personal to the Original
Purchaser and may not be transferred by the Original
Purchaser to any other person or entity, by contract,
operation of law, transfer of the property into which
the Product are installed, or otherwise.
Length of this Limited Warranty
This Limited Warranty shall begin on the date of
purchase of the Product and shall continue for a
period of 1 year (such period of time, the “Warranty
Period”), after which this Limited Warranty shall expire
and have no further force or effect.
What is Warranted
Subject to the conditions and limitations set forth in
this Limited Warranty, the Company warrants to the
Original Purchaser that during the Warranty Period
the Product will be free from manufacturing and
design defects when used under normal conditions
and maintained properly.
However, the Company shall not be liable under this
Limited Warranty for any of the following:
A. Defects in or failure of the Product caused by
accidents, physical abuse or misuse of the Products.
B. Defects in or failure of the Product caused by
installation of the Product not in strict adherence with
the written instructions of the Company.
C. Defects in or failure of the Product caused by
improper care or maintenance of the Products.
D. Breakage of the Product that is not due to a defect
in the manufacture of the Products.
E. Any damage to the Product caused by impact of
foreign objects, earthquake, or other acts of God or by
re, explosion or other casualty.
F. Defects in, failure of, or damage to the Product
caused by materials adjacent to the Product.
G. Any damage due to or resulting from heat.
H. Damage to the Product caused by alteration
after completion of its installation by anyone who is
not authorized by the Company in writing, whether
such alteration be by structural additions, changes,
replacements or by equipment installation.
I. Changes in the Product due to gloss reduction,
scratching, staining or alkaline etching of the nish
over time due to use, cleaning practices or water
conditions, all of which are not manufacturing defects
but are indicative of normal wear and tear.
THIS LIMITED WARRANTY IS IN LIEU OF ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF FITNESS FOR A PARTICULAR
PURPOSE AND MERCHANTABILITY. IN NO
EVENT SHALL THE COMPANY BE LIABLE FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES OF
ANY KIND, INCLUDING, BUT NOT LIMITED TO,
ANY DAMAGE TO THE PROPERTY IN WHICH A
PRODUCT IS INSTALLED, ITS CONTENTS OR ANY
PERSON THEREIN. NO FIELD REPRESENTATIVE,
DISTRIBUTOR OR DEALER OF THE COMPANY
IS AUTHORIZED TO MAKE ANY CHANGE OR
MODIFICATION TO THIS LIMITED WARRANTY.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS THAT VARY FROM STATE
TO STATE. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS OR THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY TO YOU.
The invalidity, illegality or unenforceability of any
one or more provisions of this Limited Warranty
shall in no way affect or impair the validity, legality or
enforceability of the remaining provisions, which shall
remain in full force and effect.
What the Company Will Do
In the event that the Product fails to comply with
this Limited Warranty, the Company shall replace
the defective Product with a product of like kind and
quality (the “Replacement Product”).
THE EXPENSE OF LABOR, INSTALLATION,
DELIVERY OR REMOVAL IS NOT INCLUDED IN
THIS LIMITED WARRANTY.
THE FOREGOING DESCRIBES THE COMPANY’S
SOLE LIABILITY, AND THE ORIGINAL
PURCHASER’S SOLE REMEDY, FOR ANY BREACH
OF WARRANTY IN RESPECT OF THE PRODUCTS.
AS LONG AS THE COMPANY IS WILLING OR
ABLE TO REPAIR OR REPLACE THE DEFECTIVE
PRODUCT, AS PROVIDED ABOVE, THIS LIMITED
WARRANTY SHALL NOT BE DEEMED TO HAVE
FAILED OF ITS ESSENTIAL PURPOSE.
How to Make a Claim
To make a claim under this Limited Warranty, the
Original Purchaser must notify the Company by
submitting an Installed Guest Complaint Form (the
“Form”). A copy of the Form can be obtained either
online at Menards.com
®
or directly from your nearest
Menards
®
home improvement store. The Original
Purchaser must also submit a copy of the original
proof of purchase that includes the date of purchase
of the Product claimed to be defective along with
photographs showing the claimed defect(s). The
completed Form along with the copy of the original
proof of purchase and photographs shall be mailed to:
Menards Guest Services
5101 Menard Drive
Eau Claire, WI 54703
The Company shall then promptly inspect, by
means of the photographs supplied by the Original
Purchaser, the claimed defect(s) and shall notify
the Original Purchase of its decision in writing. If the
inspection does disclose a defect covered by this
Limited Warranty, the Company shall provide the
Original Purchaser with the Replacement Product.
The Original Purchaser, at his or her own expense,
will be required to return the defective Product
when picking up the Replacement Product from the
Menards
®
home improvement store of his or her
choice.
Dispute Resolution
Any controversies or claims arising out of or relating
to this Limited Warranty, or the breach thereof, shall
be settled by binding arbitration administered by the
American Arbitration Association under its applicable
Consumer or Commercial Arbitration Rules. The
arbitration proceeding shall be held in Eau Claire,
Wisconsin.
LIMITED WARRANTY FOR CUSTOMCRAFT LAMINATE
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®
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Questions or Concerns:
For guest assistance contact countertop help
by sending an email to:
[e-mail]
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