Installation manual

4-2010 6. Optional Internet/Email Interface Setup
6.5 Remote Internet Access to the Generator Set
WARNING: Opening ports in your firewall can pose network security risks. The following
instructions require forwarding port 80.
NOTE: It is highly recommended that a professional computer and network support
specialist be hired to complete this part of the setup for proper connections
and proper firewall protection to the in-home network.
1. Follow the modem and router setup instructions to forward port 80 to the IP address that
was previously assigned to the generator set. Typically, this is done on a Port Forwarding
or Virtual Server setup screen.
NOTE: To maintain connections to all devices connected to the modem/router, do
not turn off modem/router DHCP.
NOTE: If the router is capable of being set up as a switch, plug the input from the
modem into one of the open router outputs instead of accomplishing this
step.
2. To access the generator set's web page on any computer or wireless device not connected
to the same modem/router as the generator set, type in the owner's public IP address and
enter the user name and password.
3. To access the generator set's web page on any computer or wireless device connected to
the same modem/router as the generator set, type in the unique in-home network address
of the generator set and enter the username and password.
6.6 Help Hotline
1-800-888-6626 option 1
Technical support for setup and troubleshooting of the hardware used for in-home network
access to the generator set is available through the selling Cummins Onan dealer/distributor.
The owner may be required to contact their ISP and/or email provider for technical support of
the e-mail notification feature setup and troubleshooting.
Due to the variations in network equipment, network configurations and ISPs, the owner is
responsible for acquiring the needed support/service from a qualified network specialist to
properly and securely set up the owner's network for remote monitoring of the generator set.
Cummins Onan does not provide technical support for setup and troubleshooting of the owner's
network and email service.
· If you can't remember your password, reset it to “cummins" by selecting Reset Password
on the Network Setup screen on the in-home Operator Panel and pressing the up or down
arrow.
· The customer's public IP Address must be a static IP Address. If the customer's public IP
Address is dynamic, the customer must either obtain a static IP Address from their service
provider or set up a domain name that manages the dynamic IP Address.
6.7 Frequently Asked Questions
Question: Do I need another router?
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