Product Manual B

6. Troubleshooting 3-2018

6.11 Code 1438 - Fail to Crank (Shutdown)

Logic:

The engine failed to crank after the generator control received a start signal.

Possible Cause:

1. Dead or weak battery

2. Failed starter

Diagnosis and Repair:

1. Dead or weak battery

a. Verify battery voltage is at least 12 VDC (or 24 VDC if applicable).

b. Charge or replace the battery as necessary.

2. Failed starter

a. Press the Reset/Fault acknowledge button on the display.

b. Attempt to start the generator and test for B+ at the starter supply lug.

c. If B+ is present at the starter supply lug, the starter could be defective.

6.12 Code 1472 - High AC Current (Shutdown)

Logic:

The generator output current has exceeded at least 150% of rated current.

Possible Causes:

1. Generator set overload

Diagnosis and Repair:

1. Generator set overload.

a. Reduce the generator set load by powering off to unnecessary household

appliances (examples: washer, dryer, air conditioning, etc.).

6.13 Code 5134 - Unknown Shutdown at Idle

Logic:

Engine is not getting a proper fuel supply.

Possible Causes:

1. Fuel supply issue

Diagnosis and Repair:

1. Fuel supply issue

a. Check that there is a proper supply of fuel to the engine.