Product Manual A

2 Introduction

2.1 Operator Manual

This manual covers models produced under the Cummins

and Cummins Inc. brand names.

The information contained within the manual is based on information available at the time of going to print.

In line with Cummins Inc. policy of continuous development and improvement, information may change at

any time without notice. The users should therefore make sure that before commencing any work, they

have the latest information available. The latest version of this manual is available on QuickServe Online

(https://qsol.cummins.com/info/index.html).

This Operator Manual provides information necessary for the operation of the transfer switch(es) identified

on the cover of this manual. The transition capabilities of the transfer switch(es) are identified in the

following sections.

2.2 How to Obtain Service

When a product requires servicing, contact the nearest Cummins service provider. To locate the

distributor, go to www.cummins.com/support and select Sales and Locator. When contacting the service

provider, always supply the complete model, specification, and serial number as shown on the nameplate.

2.2.1 Locating a Distributor

In the U.S. and Canada

To easily locate the nearest certified distributor/dealer for Cummins generator sets in your area, or for

more information, contact us at 1-800-CUMMINS

(1-800-286-6467) or visit

www.cummins.com/support.

If unable to contact a distributor using the automated service, consult the Internet.

If unable to arrange a service or resolve an issue, contact the Service Manager at the nearest Cummins

distributor for assistance.

When contacting the distributor, always supply the complete Model, Specification, and Serial Number as

shown on the product nameplate.

Outside the U.S. and Canada

Refer to www.cummins.com/support and select Distributor Locator, or send an email to

ask.powergen@cummins.com.

2.3 Model Identification

If the transfer switch ever needs to be serviced, the distributor will need this information in order to

properly identify your unit from the many types manufactured:

• Model No. (Product Model)

• Serial No. (Product Serial Number)

• Spec. (Product Specification Letter)