Service Manual
Table Of Contents
- Table of Contents
- 1. IMPORTANT SAFETY INSTRUCTIONS
- 1.1 Warning, Caution, and Note Styles Used in This Manual
- 1.2 General Information
- 1.3 Generator Set Safety Code
- 1.4 Electrical Shocks and Arc Flashes Can Cause Severe Personal Injury or Death
- 1.5 Fuel and Fumes Are Flammable
- 1.6 Exhaust Gases Are Deadly
- 1.7 The Hazards of Carbon Monoxide
- 1.8 Earth Ground Connection
- 2. Introduction
- 3. Startup
- 4. Operation
- 5. Maintenance
- 5.1 Maintenance Safety
- 5.2 Periodic Maintenance
- 5.3 Engine Oil
- 5.4 Engine Valve Clearance
- 5.5 Normal Duty Air Cleaner Element Replacement
- 5.6 Exhaust System Maintenance
- 5.7 DC Electrical System
- 5.8 Batteries
- 5.9 Spark Plugs
- 5.10 Cleaning the Generator Set Housing
- 5.11 Cleaning the Slip Rings
- 5.12 Exercising the Generator Set
- 5.13 Complete System Test
- 6. Service
- 7. Troubleshooting
- 7.1 Troubleshooting Procedures
- 7.2 Safety Considerations
- 7.3 GATRR Troubleshooting Approach
- 7.4 Tools and Parts Required
- 7.5 Troubleshooting with the Local or Remote Displays
- 7.6 Utility-Powered Battery Charger Troubleshooting
- 7.7 Engine Flywheel Battery Charger Troubleshooting
- 7.8 Fuel Shutoff Solenoid Valve
- 7.9 Compression Test Procedure
- 7.10 Connecting with the InPower Service Tool
- 7.11 Troubleshooting by Symptom
- 7.12 Troubleshooting with Fault Codes
- 7.13 Remote Monitoring Communication Troubleshooting
- Appendix A. Wiring Diagrams
7. Troubleshooting10-2019
175A062J683 (Issue 1) Copyright © 2019 Cummins Inc.
Mobile App Push Notifications Do Not Appear
Possible Causes:
1. Push notifications are not enabled in the Connect Cloud app.
2. Mobile device application permissions do not allow push notifications.
Diagnosis and Repair:
1. Push notifications are not enabled in the Connect Cloud app.
• Enable push notifications in the Connect Cloud app settings.
2. Mobile device application permissions do not allow push notifications.
• Change the mobile device settings on your phone or other mobile device to
allow push notifications from the application.
User Unable to Log In
Possible Causes:
1. The Username or password is incorrect.
2. The Connect Cloud is unavailable.
Diagnosis and Repair:
1. The Username or password is incorrect.
a. Make sure that you are using the correct username and password.
b. Make sure that the caps lock is not active.
c. Click on the “Can’t access your account?” link to recover the account.
2. The Connect Cloud is unavailable.
• Verify availability by accessing the Connect Cloud from another device
and/or another browser.
Generator Set Starts or Stops Unexpectedly
Possible Causes:
1. An accidental web page or mobile app start/stop command was received.
Diagnosis and Repair:
1. An accidental web page or mobile app start/stop command was received.
a. The mobile app has the option to enable a PIN for any start/stop
commands. Enable or disable the PIN in the mobile app settings.
b. The Connect Cloud website requires a confirmation for any start/stop
commands.