Service Manual
Table Of Contents
- Table of Contents
- 1. IMPORTANT SAFETY INSTRUCTIONS
- 1.1 Warning, Caution, and Note Styles Used in This Manual
- 1.2 General Information
- 1.3 Generator Set Safety Code
- 1.4 Electrical Shocks and Arc Flashes Can Cause Severe Personal Injury or Death
- 1.5 Fuel and Fumes Are Flammable
- 1.6 Exhaust Gases Are Deadly
- 1.7 The Hazards of Carbon Monoxide
- 1.8 Earth Ground Connection
- 2. Introduction
- 3. Startup
- 4. Operation
- 5. Maintenance
- 5.1 Maintenance Safety
- 5.2 Periodic Maintenance
- 5.3 Engine Oil
- 5.4 Engine Valve Clearance
- 5.5 Normal Duty Air Cleaner Element Replacement
- 5.6 Exhaust System Maintenance
- 5.7 DC Electrical System
- 5.8 Batteries
- 5.9 Spark Plugs
- 5.10 Cleaning the Generator Set Housing
- 5.11 Cleaning the Slip Rings
- 5.12 Exercising the Generator Set
- 5.13 Complete System Test
- 6. Service
- 7. Troubleshooting
- 7.1 Troubleshooting Procedures
- 7.2 Safety Considerations
- 7.3 GATRR Troubleshooting Approach
- 7.4 Tools and Parts Required
- 7.5 Troubleshooting with the Local or Remote Displays
- 7.6 Utility-Powered Battery Charger Troubleshooting
- 7.7 Engine Flywheel Battery Charger Troubleshooting
- 7.8 Fuel Shutoff Solenoid Valve
- 7.9 Compression Test Procedure
- 7.10 Connecting with the InPower Service Tool
- 7.11 Troubleshooting by Symptom
- 7.12 Troubleshooting with Fault Codes
- 7.13 Remote Monitoring Communication Troubleshooting
- Appendix A. Wiring Diagrams
7. Troubleshooting 10-2019
174 A062J683 (Issue 1)Copyright © 2019 Cummins Inc.
6. The Connect Cloud is unavailable.
• Verify availability by accessing the Connect Cloud from another device,
and/or another browser.
Generator Set Does Not Respond to Start and/or Stop
Commands from the Web Page or Mobile App
Possible Causes:
1. Remote Enable is not enabled at the local display.
2. Connection problems exist between the generator set and the Connect Cloud.
3. Connection problems exist between the mobile device or computer and the
Connect Cloud.
4. The generator set is receiving a remote start command, but another failure has
occurred preventing the generator set from starting.
5. The generator set is receiving a remote stop command, but another failure has
occurred preventing the generator set from stopping.
6. The Connect Cloud is unavailable.
Diagnosis and Repair:
1. Remote Enable is not enabled at the local display.
• Change the Remote Enable setting to Enabled on the local display.
2. Connection problems exist between the generator set and the Connect Cloud.
• Refer to the Generator Set Connection Problems section.
3. Connection problems exist between the mobile device or computer and the
Connect Cloud.
• Refer to the Mobile Device or Computer Connection Problem section.
4. The generator set is receiving a remote start command, but another failure has
occurred preventing the generator from starting.
a. Check the local or remote display, the mobile app, or the website for faults
on the generator set.
b. Attempt to start the generator set from the local display.
5. The generator set is receiving a remote stop command, but another failure has
occurred preventing the generator set from stopping.
a. Stop the generator set using the local display.
b. Stop the generator set using the local emergency stop.
6. The Connect Cloud is unavailable.
• Verify availability by accessing the Connect Cloud from another device
and/or another browser.