Product Manual

6. Troubleshooting8-2019
99A062J680 (Issue 2) Copyright © 2019 Cummins Inc.
2. The Connect Cloud is unavailable.
Verify availability by accessing the Connect Cloud from another device
and/or another browser.
Generator Set Starts or Stops Unexpectedly
Possible Causes:
1. An accidental web page or mobile app start/stop command was received.
Diagnosis and Repair:
1. An accidental web page or mobile app start/stop command was received.
a. The mobile app has the option to enable a PIN for any start/stop
commands. Enable or disable the PIN in the mobile app settings.
b. The Connect Cloud website requires a confirmation for any start/stop
commands.