Product Manual

3. Control System 8-2019
38 A062J680 (Issue 2)Copyright © 2019 Cummins Inc.
Remote Monitoring System (RMS) Description
Introduction
The Remote Monitoring System (RMS) feature allows for in-home or remote
access to your generator set through a web page or smart phone app. Using
the RMS, you can start or stop the generator set, adjust the exerciser date
and time, determine if utility power is available, and view the last 20 events
and/or faults on the generator set. This feature can also help to reduce
troubleshooting time and the number of service calls if a generator service
provider has access to the same information.
The RMS website is https://connectcloud.cummins.com.
The internet interface can make the same fault, maintenance, and event
notifications available to you and to your generator set service provider if you
link your account with a dealer.
RMS is optional. If you do not wish to use this service or do not have an
Ethernet connection available, you are not required to set up an RMS
account.
NOTICE
RMS requires an active internet connection at your generator set in
order to provide accurate information and notifications. In order to
ensure no RMS information or notifications are missed, Cummins
recommends an uninterruptible power supply (UPS) for your home
modem/router to prevent any loss of internet connection during a
power outage.
NOTICE
Technical support for setup and troubleshooting of the RMS is
available through the selling Cummins dealer/distributor.
However, due to variations in network equipment, network
configurations, and internet and cellular service providers, the owner
may be required to contact their Internet Service Provider or cellular
service provider for technical support regarding internet connectivity
and smart phone applications support.
Cummins does not provide technical support for the setup and
troubleshooting of the owner's network and cellular service.