Specifications

Problem Possible Cause Remedy
4. External leakage. a. Tubing not fully seated in fitting a. Check all fittings for tightness.
b. Tubing abraded in seal area. b. Recut tubing and redo connection.
5. Overflow at faucet air gap
(gurgling sounds).
a. Concentrate tubing plugged. a. Clean concentrate tubing of debris.
b. Air gap plugged. b. Clean with vinegar and/or soap.
c. Concentrate tubing not in continuous
downward slope.
c. Eliminate loops or low spots in tubing.
d. Obstructed home drain pipe. d. Free obstruction.
6. Foaming at faucet tip. a. Storage tank is positioned on side
(Dissolved air cannot escape.)
a. Place tank in vertical position.
7. Foaming at air-gap a. Concentrate tubing connected to same
drain line as dishwasher, etc.
a. Find different drain for system.
b. When sink is full of soapy water and plug is
pulled, can back up at air-gap.
b. Obstructed home drain, free obstruction.
c. Obstructed home drain. c. Free obstruction.
8. Bad smell from product water. a. Polishing filter exhausted. a. Replace polishing filter.
b. Prefilter element. b. Replace filter element.
c. Unit needs disinfection. c. Sanitize unit.
9. Fast flow to drain. a. Defective capillary tube. a. Replace capillary tube.
10. Black specks in product water. a. Carbon fines. a. Flush polishing filter.
11. Low faucet pressure. a. Low precharge in storage tank. a. Increase storage tank precharge.
b. Polishing filter plugged. b. Replace polishing filter.
12. Capillary tube plugging a. Excessive turbidity. a. Install another 5 micron filter in series with
existing one or substitute carbon block filter
for granular activated carbon filter.
b. Iron fouled. b. Pretreat for iron removal.
c. Iron-bacteria fouled. c. Sanitize plumbing.
Troubleshooting Guide 31