Instruction Manual
15
Dehydrator Troubleshooting Guide
Symptom Possible Cause Possible Solutions
No Heat
No Fan
No power 1. Be sure unit is plugged in.
2. Make sure power switch is on.
3. Check that outlet is working.
No Heat
Fan-OK
Broken wire in unit Not user repairable.
Return for service.
Heat - OK
No Fan
Motor stalled or fan blocked 1. Turn off immediately.
2. Check for foreign objects (pieces of dried 
food) jammimg fan. Turn base assembly 
upside down and shake vigorously. Turn 
unit on side and shake particles out. If fan 
still doesn’t operate, return unit for service.
3. If liquid has been spilled into the 
air vents or the fan housing, unplug 
immediately and return the unit for service.
Slow drying Trays overfilled
Fan jammed or running too slowly
Air leaks due to warped or 
improperly stacked trays
1. Air must flow freely around food for 
proper drying. Reduce quantity in trays or 
rearrange food.
2. Check for foreign objects jamming fan 
(see «Heat - OK, No Fan above).
3. Fan motor running slow. Return for 
service.
4. Replace warped trays. NOTE: The heat 
during drying cycle on most dishwashers 
may warp the drying trays.
5. Re-stack trays properly.
Uneven drying Variation in food thickness and 
ripeness
Trays not rotated
Too much food in drying trays
1. Check that food is similar thickness.
2. Rotate trays once or twice during 
dehydration process.
3. Check that food on trays is not blocking 
air flow through tray stack. Make sure 
central chimney of tray is not obstructed.
Overheating or 
insuficient heat
Temperature control not 
functioning at proper range
Temperature in the lowest tray should be 
approximately 140°F (60°C) with empty 
trays in place. If temperature varies 
significantly, adjust accordingly higher or 
lower or return for service.
Noisy Fan / Motor Foreign matter in fan
Motor bearings worn
1. Check for foreign objects jamming fan 
(see «Heat - OK, No Fan above).
2. Return for service.










