Use and Care Manual

▼ If you do not comply with this User Manual, the product may not work properly even if there is no malfunction.

Please take the following measures accordingly if there is a problem with the product. If the problem persists,

please contact our Customer Service Center.

Problem Checklist

Recommended Actions

It does not dispense

enough water.

•Have you closed the Tap Water Supply

Valve?

•Do you need to replace the filters?

•Open the Tap Water Supply Valve.

•Replace the Filter with a genuine CUCKOO Filter.

There is a loud noise

coming from the purifier.

•Please check if it’s installed on firm,

even ground.

•Does it touch any other objects?

•Does it get noisy after you extract water

from the faucet?

•Install the product on a flat and solid floor.

•Make sure it does not touch any other objects.

•Because the water purifier is directly connected to

tap water, the water is immediately flow in when

water is extracted through the faucet. The noise is

caused by the water flow in, which is normal.

There are floating

matters in the dispensed

water.

•Do you need to replace the filters? •Replace the Filter. (Do not use a Non-Cuckoo filter.)

Water is leaking from the

purifier.

•Is the assembled (connecting) part

defective?

•Is your home or external environment

humid?

•After closing the tap water supplying valve,

contact Customer Service.

•Dew condensation may occur when a cold part of

the water purifier meets moisture, which is the

same as if a water droplet forms on a water cup.

TROUBLESHOOTING