Frequently Asked Questions

ManualsBrandsCUBOT ManualsElectronicsSmart Watch for Android/iOS/Samsung Phones, Smartwatch for Men Women, 1.7" Touch Screen Fitness Tracker, Heart Rate Monitor, Sleep, Step, Waterproof Fitness Watch(Black)+Blue Replacement Band

Unable to pair

1. Please keep the watch on the screen when pairing, select the correct device type:

watch/band, wrong selection will cause the Bluetooth name not to be searched;

2. Use the IOS system to connect to the watch. After unbinding, you need to ignore the device

from the system Bluetooth to search for this device again.

3. If you still fail to bind after repeated attempts, it is recommended to pair and connect in an

open area to avoid interference from other devices during pairing.

The touch screen does not respond?

1. Confirm whether the watch can be connected with the APP, whether the APP can detect the

latest version of the firmware, if possible, please update.

2. Whether the touch function is restored after restarting the watch, if there is still no response,

it may be a hardware problem and need to be returned to the factory for repair.

How to ensure the accuracy of the heart rate and pedometer function?

1. Heart rate monitoring: In principle, the click heart rate test requires wearing tight, standing

still, and not talking; when the click heart rate test is worn loose, talking or slightly moving, it

will lead to poor signal quality, resulting in slow, no value, Or heart rate fluctuations and other

issues. When measuring, place your arm flat, relax and stand still, and make sure that the watch

is close to your arm.

2. Step counting function: When setting personal information, be sure to fill in all the

information honestly and accurately! Including gender, height, weight, age, these slight

inaccuracies will directly affect the data capture of the acceleration sensor, and further impress

the algorithm calculation. The result is inaccurate step counting, incorrect distance data, and

inaccurate calorie consumption. Get inaccurate data. In addition, your swing posture, stride

length, road surface smoothness, uphill and downhill will all affect your step count.

How to update and bind the watch to connect to the new version of the APP?

After the OTA upgrade is enabled for the watch, users can find the connected device

information in the device at the bottom of the APP page, slide down and click Device Upgrade,

and the latest firmware version can be detected and click Upgrade. You need to ensure that the

firmware has been upgraded to the latest version before upgrading the resource pack and

device language.

Bluetooth connection is unstable

Summary of content (4 pages)

PAGE 1
Q1 A1 Q2 A2 Q3 A3 Unable to pair 1. Please keep the watch on the screen when pairing, select the correct device type: watch/band, wrong selection will cause the Bluetooth name not to be searched; 2. Use the IOS system to connect to the watch. After unbinding, you need to ignore the device from the system Bluetooth to search for this device again. 3.
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A5 Q6 A6 1. Make sure that the distance between the smart watch and the mobile phone is not too far, too far will cause the Bluetooth connection effect to be weakened 2. Check if there is any obstruction between the smart watch and the phone 3. Check whether the battery level of the smart watch is sufficient enough to turn on the Bluetooth 4. To see if the Bluetooth of the mobile phone is abnormal, you can turn off the Bluetooth and restart it 5.
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A8 1. WeChat APP: The message reminds you not to turn on the Do Not Disturb mode. At the same time, if devices such as computers and tablets have logged in to WeChat, they need to log out. 2.
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changing the phone, it may be a compatibility issue between the smart watch and the phone; 5. If none of the above methods work, it may be a hardware failure, such as a false welding of the radio frequency circuit, which needs to be returned to the factory for analysis and repair. Q12 Why does the sync app only have calorie data after exercise, but not distance and speed data? A12 1. Please wait 5-10 minutes after synchronization. Sometimes data synchronization may be slow due to network problems; 2.