User guide

RadioPro Dispatch Installation and Configuration Guide
12
R ADIO P RO D ISPATCH C LIENT I NSTALLATION
Prior to installing the RadioPro Dispatch client software, any required IP Gateways should be installed. See IP Gateway
Installation Guide S2-61781 for additional details.
Step 1. Install Audio and PTT Accessories
Install any required microphones, speakers, headsets, and push-to-talk devices. Allow the Windows operating system to
discover these devices and automatically install device drivers before continuing.
Step 2. Install RadioPro Dispatch Client Software
Insert the installation CD (S2-61791) into the CD ROM drive. If the installation does not auto-start, double-click the file
named “setup.exe”.
The RadioPro Dispatch client must have “Run as Administrator” enabled as follows.
Windows 7
a. Right-click on the RadioPro Dispatch icon on the desktop, then click Properties from the menu.
b. On the
Compatibility tab, under the Privilege Level topic, place a check in the box for Run this program as an
Administrator
.
Windows 8
a. Right-click on the RadioPro Dispatch icon on the desktop, then click Properties from the menu.
b. On the
Shortcut tab, click the Advanced button, and then place a check in the box for Run as administrator.
Step 3. Insert the USB Hardware Key
Insert the USB Hardware Key into a USB port of the PC. The USB Hardware Key must remain
inserted into the USB port for operation of the RadioPro Dispatch client software.
Step 4. Start the RadioPro Dispatch Client Software
Double-click the RadioPro Dispatch icon on the PC desktop to start the program. The initial (unconfigured) screen may
appear similar to the following the display at right.
Click the
Login button to log in for the first time.
If the unconfigured window does not appear as
shown, choose
Edit from the File menu, and then
click
New.