Installation guide

RadioPro IP Gateway Installation and Configuration Guide
44
Appendix - Converting a Timed-license to a Non-expiring License
The RadioPro IP Gateways that were shipped with this order may have a timed-license duration of 120 days. (The
Packing List will indicate Part # S2-61612 if the timed-license is active.) If the Timed-License is active, and following
the 120 day period, the RadioPro IP Gateways will not connect to a RadioPro Dispatch, Talk, or Mobile client for longer
than five minutes. See instructions below for converting the timed-license to a non-expiring license.
Following receipt of payment to CTI Products for ordered items, a request may be made to convert a timed license to a
non-expiring license. Use the following steps to convert the license:
1. Use instructions for Step 3. Configure RadioPro IP Gateway
2. Click on the License File tab. This tab is used to transfer the License File
between the IP Gateway and CTI Products when an upgrade to the License
is purchased.
3. Click the Export License Key button, and then choose a location to store
the license file.
4. Send the license file, along with the IP Gateway serial number in the subject
line, to support@ctiproducts.com. If you are requesting non-expiring
licenses for multiple TurboVUi IP Gateways, choose unique file names for
each license file.
5. Following receipt of the updated license file from CTI Products, repeat
steps 1 and 2 listed above, click the Import License Key button, and then
choose the location where the updated license file was saved.