Manual
CTI Products, Inc. NCB-EM User Guide
iv
TABLE OF CONTENTS
QUICK-START GUIDE ............................................................................................................................................. 1
1. INTRODUCTION ................................................................................................................................................... 3
WHAT IS AN NCB/EM UNIT? ..................................................................................................................................... 3
REFERENCE DOCUMENTS ........................................................................................................................................... 5
FRONT PANEL ............................................................................................................................................................. 6
REAR PANEL............................................................................................................................................................... 7
2. SETUP AND OPERATION .................................................................................................................................... 9
STEP 1. MOUNTING .................................................................................................................................................... 9
STEP 2. SWITCH SETUP .............................................................................................................................................. 9
STEP 3. ELECTRICAL CONNECTIONS ........................................................................................................................ 11
STEP 4. MODEM CONFIGURATION............................................................................................................................ 13
STEP 5. IMPLEMENTATION IN A NETWORK ............................................................................................................... 14
STEP 6. CONTROLLING THE WAN CONNECTION...................................................................................................... 17
3. NETWORK VARIABLE (NV) CONTROL ....................................................................................................... 19
TYPICAL NV BINDINGS ............................................................................................................................................ 19
MODEM CONTROLLER OBJECT ................................................................................................................................. 20
TELEPHONE DIRECTORY OBJECT .............................................................................................................................. 27
GLOBAL CONTROL OBJECT ...................................................................................................................................... 28
4. NCB/PLUG CONFIGURATION PLUG-IN ....................................................................................................... 30
INSTALLATION .......................................................................................................................................................... 30
ACCESSING NCB/PLUG .......................................................................................................................................... 31
USAGE ...................................................................................................................................................................... 31
APPENDIX ................................................................................................................................................................ 34
APPENDIX A. FACTORY DEFAULT CONFIGURATION ................................................................................................. 34
APPENDIX B. MOUNTING OPTIONS ........................................................................................................................... 36
APPENDIX C. CONNECTOR DETAILS ......................................................................................................................... 39
APPENDIX D. NCB VERSION COMPARISON .............................................................................................................. 41
APPENDIX E. TROUBLESHOOTING ............................................................................................................................ 42
APPENDIX F. SPECIFICATIONS .................................................................................................................................. 47
APPENDIX G. MODEM NOTES ................................................................................................................................... 49
APPENDIX H. RING MODE ........................................................................................................................................ 53
INDEX ........................................................................................................................................................................ 55