Technical data
44
CTC EcoZenith i250 
General Information
10. Troubleshooting/measures
!
Avoid running hot 
water at the highest 
flow capacity. If you 
run a bath at a rather 
slower rate instead, 
you will get a higher 
temperature.
!
Avoid placing the 
room sensor close 
to the stairway due 
to the uneven air 
circulation.
!
If you do not have 
radiator thermostats 
on the upper floor, 
you may need to 
install them.
The CTC EcoZenith i250 is designed to provide reliable operation and high 
levels of comfort, and to have a long service life. Various tips are given 
below which may be helpful and guide you in the event of an operational 
malfunction. 
If a fault occurs, you should always contact the installer who installed your 
unit. If the installer believes the malfunction is due to a materials or design 
fault, then they will contact us to check and rectify the issue. Always provide 
the product’s serial number.
DHW
Many people want to gain maximum benefit from the CTC EcoZenith i250’s 
low operating costs. 
The control system is equipped with three comfort levels for hot water. We 
recommend starting at the lowest level and if there is not enough hot water, 
increase it to the next level. We also recommend that you operate a regular 
hot water pattern. 
Check that the hot water temperature is not being affected by a poor mixing 
valve, whether in the CTC EcoZenith i250 or possibly the shower mixer.
The Heating System
A room sensor, which should be fitted when possible, ensures that the 
temperature in the room is always suitable and stable. For the sensor to 
provide the correct signals to the control unit, radiator thermostats should 
always be fully open in the area where the room sensor is located. 
A correctly operating heating system is of significant importance to the heat 
pump’s operation and affects energy savings. 
When adjusting the system, always do so with all radiator thermostats fully 
open. The thermostats can be individually adjusted after a few days in the 
other rooms. 










