User manual

Index ATU-R130 ADSL Ethernet Router User’s Guide
62
Problem Troubleshooting Suggestion
PCs cannot display web
pages on the Internet.
Verify that the DNS server specified on the PCs is
correct for your ISP, as discussed in the item above.
You can use the ping utility, discussed in the following
section, to test connectivity with your ISP’s DNS server.
Configuration Manager Program
You forgot/lost your
Configuration Manager
user ID or password{ XE
"Password:recovering" }.
{ XE "Configuration Manager:troubleshooting" }If you
have not changed the password from the default, try
using “root” as both the user ID and password.
Otherwise, you can reset the device to the default
configuration by pressing the Reset button on the
back panel of the device (using a pointed object
such as a pen tip). Then, type the default User ID
and password shown above. WARNING: Resetting
the device removes any custom settings and returns
all settings to their default values.
Cannot access the
Configuration Manager
program from your
browser.
Use the ping utility, discussed in the following
section, to check whether your PC can communicate
with the ATU-R130’s LAN IP address (by default
192.168.1.1). If it cannot, check the Ethernet cabling.
Verify that you are using Internet Explorer v5.0 or later,
or Netscape Navigator v4.7 or later. Support for
Javascript® must be enabled in your browser. Support
for Java® may also be required.
Verify that the PC’s IP address is defined as being on
the same subnet as the IP address assigned to the LAN
port on the ATU-R130.
Changes to
Configuration Manager
are not being retained.
Be sure to use the Commit function after any changes.
This function is described on page 17.