User's Manual

Appendix A: Troubleshooting
Scan2CRM for Act! User Guide, version 3.5 17
5. Choose the "Power
Management" tab and uncheck
the option "Allow the computer to
turn off this device to save
power", then click OK
6. Repeat this for each "USB Root
Hub"
7. Restart the computer
You may also need to install an update from
Microsoft. For more information,
http://support.microsoft.com/?kbid=822603
Any other
problem or
question
Contact our technical support at
www.Scan2Act.com
.
For customer support in Europe, please
contact our technical support at
www.Scan2Act.co.uk