User`s guide
21-0381E v4.7.3 (2008.08) © 2008 CSG Security Inc. / Sécurité CSG Inc. i
Using this Guide ..................................................................................................................................... v
Welcome ..................................................................................................................................................... 1
Entering an Area & Disarming the Sy
stem ............................................................................................. 2
Welcome to VEREX
Director .................................................................................................................. 4
Start-up and Logging In
............................................................................................................... 4
Ex
iting, Logging Off, or Changing Operators ............................................................................... 6
T
he Desktop ................................................................................................................................ 8
Other Desktop Choices
.............................................................................................................. 10
Runnin
g Reports, and Monitoring System Activity .............................................................................. 13
T
ime-and-Attendance Reporting........................................................................................................... 14
Required-Attendance T
ime-Periods........................................................................................... 18
Roll-Call Reports (v4.61) ...................................................................................................................... 20
Reporting on System & Personnel Activity ........................................................................................... 21
Reporting on Previous Guard-T
ours..................................................................................................... 24
Reporting on User Access Authorities (by
Area, Door, or Floor) .......................................................... 26
Reporting on Users, S
ystem/Device Settings, etc. ............................................................................... 28
Reporting on Operator Audits or Panel Com
munications Logs ............................................................ 30
Reporti
ng on Panel Diagnostics (≥V4.4)............................................................................................... 32
Working w
ith the Report Viewer ........................................................................................................... 34
Monitoring Sy
stem Activity.................................................................................................................... 35
Alarm and Activit
y Monitoring .................................................................................................... 35
'Activating' and Using the Monitoring Windo
w............................................................................ 36
Limiting the Windo
w to Show Only Specific Messages (Sorting and Filtering) .......................... 38
Ackno
wledging Alarms (Comment / Resolve)............................................................................ 40
When Messages Cannot be
Transmitted to the VEREX Director Software ............................... 41
W
orking with Video Events (≥V4.5)............................................................................................ 42
Visually Verifying Users (Photo-Verification) ........................................................................................ 44
Guard-T
ours: Monitoring...................................................................................................................... 47
Guard T
ours: Initial Set Up ....................................................................................................... 50
Checking Status and Controlling Items
................................................................................................. 53
Maps and Video (Visual Monit
oring & Status/Control) .......................................................................... 54
Status and Control Using Vis
ual Director................................................................................... 54
Camera Status/Control and Adjustments
................................................................................... 62
Controlling a Pan/T
ilt/Zoom Camera ............................................................................. 63
Adjusting Cam
era Quality for your Connection/Bandwidth............................................ 66
Initial Set Up of
: Views, Maps, Cameras................................................................................... 68
Checking Status & Controlling Items
.................................................................................................... 76
Introduction to Status & Control
................................................................................................. 76
Using the Status Toolbar ........................................................................................................... 78
Miscellaneous Status Tasks ...................................................................................................... 80
Panel Date and T
ime..................................................................................................... 80
Resetting Users' Antipassback Status
........................................................................... 82
Clearing
a "Bad Card/PIN Global Lockout".................................................................... 84
Checking S
ystem Status (Remote Diagnostics) ............................................................ 86
Checking the S
tatus of Panels (Equipment) .............................................................................. 88
Checki
ng Power Levels (≥V4.4)................................................................................................. 90
Checking the Status of Modules ................................................................................................ 92
Checking Status or Controlling a Suite Securit
y System............................................................ 94
Contents