Specifications
16 SiteWatch™ User and Technical Guide
21-0402E v1.1.3
Log File Report:
“This is a critical error! SiteWatch could not be registered with Netvision! Restart Netvision
application!”
Explanation:
This problem occurs when there are more than 16 clients registered with Netvision. SiteWatch
Netvision is registered with the Netvision Application by sending Windows messages in order to
receive video status notification. This problem may be fixed by restarting the Netvision Application.
SiteWatch Server
Log File Report:
“Error when checking Nvs schedule.”
Explanation:
An error has occurred when verifying whether the NetVision station was sending data in schedule.
This is not a critical error, especially if the database is busy with another connection, since it's
performed every minute and does not interfere with another operation.
Log File Report:
“Error when purging database:”
Explanation:
This occurs when SiteWatch Server is deleting events older than 180 days.
Log File Report:
“Not a valid USB key!”
Explanation:
The USB server key has possibly been replaced
SiteWatch Notes
“To Get Snapshots”: (the NetVision program itself must be running)
- “GetImage.dll” and “IJL15.dll” have to be under the same directory where SiteWatch is installed.
- Netvision has to be running and the camera online.
- Netvision Application has to be in View Mode and Active property set to True
- Webcam property has to be properly set in DSR Configuration (Control panel) item Remote Service Manager.
- Verify if http://localhost:httpPort works for one of the cameras. Run the example below:
- http://localhost/dsr-cgi/GetDSRImage.cgi?Camera=1&Width=280&Height=200&username=ur&password=wd&3
- Check the DSR Configuration (Control panel) item Change Http Port. Should be 80 or 8080.
Frame Rate: (the NetVision program itself must be running)
- AVI files for the camera must be present.
- The camera has to be Online.
- The Active Property is set to True - Menu Utility | Camera Settings in Netvision application.
- Verify if in the DSR Configuration (Control Panel Icon) the Recording Setup item is properly configured.
- Frame rates are recorded as follows:
. There are 2 different status types: Below and Above frame rate.
. If the first frame rate is Below "Min Frame Rate" specified in the Client (Tabsheet Configuration) the next one has to
be Above "Min Frame Rate" in order to be stored in the database.
. If the first frame rate is Above "Min Frame Rate" specified in the Client (Tabsheet Configuration) the next one has
to be Below "Min Frame Rate" in order to be stored in the database. This sequence repeats in the same way.
Dial-Up: (the NetVision program itself must be running)
- Try to establish a connection using the icon at Start Menu | Settings | Network and Dialup connections. This
should start the Netvision Dial-up.
- Check if the IP specified in Site Watch Netvision is external.
- When a dialup connection name is specified in the form, SiteWatchNetvision calls the dialup connection (Control
Panel | Network and Dial-up Connections) and waits for a succesfull connection to start sending data to the
SiteWatch Server. SiteWatch Netvision does not do any operation when a call is undergoing. If it fails, a message
will be saved to the LOG file and it will continue to keep trying every 5 minutes until a connection is successfully
established.
- After all attempts to connect have been done, it will try to connect again by following the schedule settings for the
capture station.