User`s guide
34 Guardall Director V4.74 User's Guide 21-0381E v4.7.4
If you wish to print activity messages, refer
to "Reporting on System & Personnel
Activity.
When alarms occur, ensure they are not
ignored. Be sure to dispatch someone to
deal with any conditions that require
attention.
Note
: Sounds may be associated with alarm
messages. (The default for alarms that
require resolution is your PC's "exclamation"
sound--as set through the Windows control-
panel.)
To have unacknowledged alarms appear in
a separate window at the top for a specific
operator:
1) Ensure the specific operator is set for "Show
Alarm Window".
Related: [Management], Operator, Operator
Operators (People who can use this Software)
2) Ensure the 'Sort Order' and 'Filtering' is set
as desired under [Filter].
(See "Limiting...", to follow/below);
Note: To return to a single 'pane' monitoring
window, ensure "Show Alarm
Window" is NOT
selected on the form for the specific operator.
Also see "Split Screen Mode (Show Alarm
Window)", previous/above.
- Vertical Scroll-Bar (right-hand side): Allows
scrolling up and down to view older messages in
the monitoring window. (Click the up or down
arrow, or slowly drag the control bar.)
Note: This puts you into "Offline Browsing" mode, and
stops new events from entering the window. (Same
as clicking [Browse Offline].)
- Horizontal Scroll-Bar (bottom-right): Allows
scrolling to the left and right to view longer
messages. (Click the left or right arrow, or drag
and release the control bar.)
- Status Bar (bottom of screen): Shows if the
software is connected with a specific panel, and
if an update is in progress.
- [Browse Offline] / [Return to Real-Time
Mode]: Allows activating the event monitoring
window vs. scrolling inside it.
- [Show Photo]: This allows manually opening
the photo-verification window to view the last 1,
4, or 9 entrants.
For more information, refer to "Visually Verifying Users
(Photo-Verification)".
- [Filter]: Allows resorting the event / monitoring
window, limiting the list to show specific types of
messages only, and/or only messages that have
not been 'resolved' (see last 2 items below, plus
"
Limiting the Window to Show Only Specific
Messages".);
- (Activity Messages): Each message shows:
A coloured bar for the message priority;
The date and time the event occurred;
The type of event/message;
Details on the specific event.
A reference number and the name of the
panel that sent the alarm;
"Session Code" messages pertain to panel
communications/update sessions being started or
completed. (For details on communications sessions
that have occurred, refer to "Panel Communications
and Updates".
"System Check" messages are for internal use, and/or
of interest only when working with your technical
support representative.
-------------------------
-
(coloured box): Alarms are shown with a
box/button on the left of the message (typically
red, but customizable). Clicking the button
allows entering a comment for the message
(and viewing previous comments), and/or setting
messages as being 'resolved';
: The event has been set as 'Resolved' (dealt with).
(you'll see this only if displaying resolved events);
?: A comment has been entered, but the event was
not set as 'Resolved'.
Sounds
: Custom sounds can also be associated with
different types of alarms. The default sound for
alarms that require resolution is the PC's 'exclamation'
sound (as set through the Windows control panel).
Related Topic
: Customizing How Events are
Displayed
- Resolve All (Right-click, or from the Edit Menu):
Allows entering a comment for all displayed
alarm messages, and setting them all as being
'resolved'.