User`s guide

21-0381E v4.7.4
Welcome
Report Control Admin Sys Config Tech-Ref
33
Tip: Your selected account will remain 'open' (e.g., for
the event monitoring window) until you select [Account
Folders] or [Management] in the 'tree'. Selecting an
account is typically not required for a single-account
system (single account license and/or operators without
authority to edit account folders).
Connecting to the Associated Panel(s),
An Overview:
For the latest up-to-date messages, you must
be connected with the associated panel(s).
(Otherwise, you will see only messages that
were received previously).
1) See if you're already connected by
checking the status bar at the bottom of
the monitoring window.
Multi-account systems: Ensure your
desired account is selected
(click [Account Folders] in the tree, and
then double-click the specific account).
2) If not connected, check to ensure the
communication software is running on
the specific PCs.
Detail: If the LCD/Telephone icon on the Windows
taskbar is black-and-white (colour = running), start
the communications service by right-clicking the
icon, and selecting "Start Communications".
Related Topic
: Serial Port / Modem Setup
(Communications Manager)
3) Select Communications from your
MyTools bar, or
click
[Communications] in the 'tree', and
select Pending/OnLine.
4) Click the [+] at the bottom of the form, or
right-click the form, and select Add New
from the pop-up menu. Then, select the
desired panel(s) (double-click to select),
and set "Action" to "Normal", and
"Frequency" to "Stay Connected" ().
(Click OK when finished.)
5) Check that the connection is made, and
watch for the panel updates to occur.
(Click the 'Panel Group', and look for the status on
the right side of the screen.)
Note: Alarm and activity messages are transferred
after
the panel updates (look for a connection state of
'Connected' and 'Idle State'.)
Also See (Related Topics):
+ "Panel Communications and Updates"
Opening and Adjusting the Monitoring
Window
If the monitoring window is not visible, click
[Events] on the toolbar.
If nothing seems to happen, click [Reset] on the toolbar
(and click [Events] again if necessary). Note: If your
desktop was accidentally saved with the monitoring
window 'undocked' and hidden behind the main
desktop, open the V
iew menu, select Desktop
Settings, and then D
efault.
To adjust the size of the monitoring window,
position the mouse cursor at the top of the
window, watching for the cursor to change
shape. Then, click-and-drag the top of the
window to the desired new position.
To maximize the size of the monitoring
window, double-click its title-bar twice
.
To restore the Guardall Director desktop at any time,
simply click Reset on the toolbar.
(If the monitoring window is presently maximized,
double-click its title-bar first.)
Tip: With multi-monitor support, you can place the
monitoring window in a separate screen: Double-click
the monitoring window title-bar, and then drag it onto
the second screen.
Reminders: The monitoring window is updated only
when you are connected with the specific panel(s).
Muti-Account Systems
: The monitoring window is
active only while you have a specific account 'open' in
the tree (select [Account Folders], and then double-
click the account).
Monitoring Window Blank During or After a Panel
Update: The monitoring window may take a minute or
two to refresh at the end of a panel communications
session (please be patient). As well, to ensure the
desired type of messages are shown, click [Filter], and
verify the filtering / sorting selections (details in a
following topic).
Viewing Activity Messages
To view older messages in the monitoring
window, click [Browse Offline], and then use
the scroll-bar on the right (click the up or down
arrows, or slowly
drag the control bar in the
middle).
Click [Return to Real-Time Mode] to view the
newest events as they occur. (These will
appear at the top of the monitoring window.)
For longer messages, use the horizontal scroll-
bar (bottom-right) to view the end or beginning
of the desired message(s).