User`s guide

272 Guardall Director V4.74 User's Guide 21-0381E v4.7.4
After adding the desired modems and cable-
connections here, they must be included in a
"Communication Pool".
Exception: With a brand-new installation, the first
'Communications Pool' is set up for you.
To set up a communications pool, refer to
"Communication Pools for System Panels".
If the database is ever transferred to another PC
:
You must ensure that either:
 Any previously referenced modems and/or "Direct
Cable Connections" have been set up on the new
PC, or
;
 The equivalent on the new PC have been installed,
added through this (comms) software, and included
in any applicable "Communications Pools".
For details, refer to "New Installation? Try the Wizard!",
or "Panel Connection Overview".
If you Wish to Remove an Item (modem
or connection) from the List
Before deleting, check to ensure the item is
not
presently being used by an active
communications session.
For details, refer to "Panel Communications and
Updates", and "Communication Pools for System
Panels".
Removing an item through the port/device configuration
screen does not delete it from the PC. Rather, it
removes references in the software for the specific item.
Note: In a client-server environment, communications
sessions can be initiated from any Guardall Director
workstation.
-------------------------
Now, open the Windows task-bar (move your
mouse to the bottom-right of the screen), right-
click the LCD/Telephone
symbol, and select
Port Configuration.
When the 'Device Configuration' screen
appears, right-click the desired cable-
connection or modem, and select Delete.
Final Steps
:
 Add any cable or modem connection(s) if
required to replace the deleted one.
For details, refer to:
 "PC-to-Panel—Direct Connection", or
;
 "PC and Panels—Modem Connections"
 Check the 'communication pools' to ensure
they have the desired connections assigned.
For details, refer to "Communication Pools for
System Panels".
Troubleshooting
Start-up of the Guardall Director-services
(Director server or communications) may be
delayed or blocked in certain situations. If you
suspect this, you can use the Windows "Event
Viewer" to see what's going on.
Locator: [Start], ..Run, .."eventvwr", [OK]. Then, go
to the "Application" node, and double-click error
messages to look for ones pertaining to Director
services (Director server or communications).
(Right-Click the LCD/Telephone Symbol
on the right-hand edge of the Task-
Bar)
- Start Communications: Select this to restart
the Director-Communications service (e.g., after
stopping it previously).
- Stop Communications: Select this to stop the
Director-Communications service.
Attention: Stopping the communications service is
NOT recommended while any panel updates
are in
progress.
- Port Configuration: Allows adding direct-
cable-connections and modems for use with
the Guardall Director software (for details,
refer to the next screen, as needed).